Unscripted Durham
Phone: (984) 329-9500
Cuisines
- Casual Dining
Map
Google Rating
-
IGLOO RESERVATION EXPERIENCE;
We were called 30 minutes before our reservation and informed that the temperature was dropping below 20 degrees and that the igloos were not maintaining heat. At that point it was far too last-minute to make other plans, so we decided to show up anyway.
Once we arrived, it took almost 20 minutes to get seated, all while standing outside in freezing temperatures. When we were finally seated, it was not the cozy, well-appointed igloo that’s advertised. Ours lacked blankets, warmth, and the aesthetic shown online, which was disappointing given the price and expectation.
I will say the manager and our server were very accommodating, and I appreciate their effort. However, the drinks were overwhelmingly strong, and the food was honestly below average for a place positioning itself as upscale.
The pork chops had a nasty aftertaste, to the point where I stopped eating them because something felt off. The steak was hard and undercooked. Since it was already 8:30 PM, on an SUNDAY. After leaving, I experienced severe stomach cramps, and I am confident I got food poisoning from this meal.
Overall, the entire experience felt cheap, rushed, and poorly executed, especially for something that’s marketed as a premium dining experience. Unfortunately, I do not recommend this place at all, and I would not return. -
Sorry about the photos being messy. These were as we were leaving. It was lovely when we came in. Somewhat noisy (it's a bar and lounge so some should be expected) But I should have called down to the office about a disruption outside the room, and glad another guest called on an early morning party. They were quick to respond so please call if there are noises outside of the music and normal people noise.
Will absolutely come back when we visit Durham or DPAC again! -
This place is a mark on the good name of Hyatt Hotels.
My visit got off to a bad start from the beginning. I showed up a couple of hours before check-in but decided to see if my room was ready anyway. The woman at the front desk told me, yes, my room was ready but if I wanted to check in early I would need to pay $50.
What?
I mean, I get charging for late checkout. You have to juggle housekeeping and rooms to cover for the other guests coming in afterward, but if my room is ready what does it cost to let me use it?
I'm not sure what vibe Unscripted is going for, but if it is 1960s motel on the outskirts of town, they nailed it.
The hotel is next to a parking garage, and you actually share the hotel elevator with the garage itself. Go one way and you can badge into the hotel. Go the other and you see and smell cars.
On the upside the room was clean, if rather plain. Room 217 is dominated by a big structural pillar. I was only there for one night, for which I am thankful, but the bed was comfortable and there was hot water for the shower.
I chose Unscripted because I am working on gaining more status with Hyatt, but after this stay I am done with the brand. I'll go back to spending most of my time in Marriott's, and there is one right across the street. -
Wish I could give it 5 stars. The fact that they repurposed and revived this hotel is simply amazing. They did a really nice job of it.And it gives you all the seventies vibes. However, this morning when I got locked in the parking deck at five a m.Because my card wouldn't work on the entry door back into the hotel.The front desk clerk was too high to understand what I was talking about. He thought I couldn't get into my room and patiently explained to me that I could get into my room because I got into the front door... There must be an aerospace college around here somewhere.Because I am obviously dealing with America's next wave of rocket scientists... If you could get your staff and order, this would be a first rate hotel.
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Yes. The location is centralized and with in walking distance to everything including the DPAC. The staff is amazing and the only reason for the 3 stars. The rooms, they are less desirable. There was no shower door, water ends up everywhere on the floor when stepping out so make sure you put a towel down. There is a gap at the bottom of the entrance door (forgot to take a picture), put another towel down. The walls are super thin and the windows/door block no sound, you will hear everything, including a random party at 5:04a. Lastly, the pool is OPEN to the public. So if you are traveling with children please keep this in mind. Maybe this was just my room and it's location but I won't be back.
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