The staff could not be more exemplary. From room service to shuttle service to fine breakfasts (Ernestine is awesome as your breakfast overseer, and her good will and kindness is infectious), you set the bar on quality.
My son was in surgery at DMC and in post-op rehab a long time, and Residence helped us so much. Thank you.
Dec 22, 2022
Absolutely the best experience ! The young lady working at the front desk on 12/15/22 at around 3am was VERY helpful
Rooms are clean and hotel is very quiet
Nov 18, 2022
Overall great experience. You can see a bit of age in the edges and pieces but nothing that affects the stay. Loved the kitchenette. Super convenient. Great location walkable to a variety of restaurants. I would absolutely stay here again.
Aug 14, 2022
We have stayed her twice. Close to Duke and NCCU. Rooms are nice and spacious. The staff is excellent.
Jul 8, 2022
The parking is TERRIBLE. The rooms were clean. Breakfast selection varied everyday. Breakfast food was not always restocked when I left for work.
Jun 13, 2022
The staff there are awesome!!! The breakfast was very filling. Earnestine was so kind & she makes a few water mixes that settles your tummy. Janine (Gen. Mgr.) & Elaine ( Direct. Sales & Market.) Are charming, warm, & friendly, as well as helpful. Housekeeping staff are on the ball as well. All of this made for a grand stay!!! 💜
Jun 5, 2022
We were very pleased with the quality of this hotel. All of the staff were extremely helpful and friendly. Our room was spacious, clean, and had a full kitchen. Breakfast was good, easy parking, nice fitness center. Nice location by Brightleaf square.
May 14, 2022
Really nice room in a hotel that’s super convenient to Duke EAST Campus - just nine-min walk to our daughter’s dorm for example. Near a bunch of eateries. They have a nice media room in the lobby.
May 7, 2022
Visited here for 2 days. Great staff on all shifts , friendly and welcoming environment. Hotel was super clean . Room was spacious and comfortable. First night was a bit loud outside from my room. Staff offered to change my room, which was extreemly courteous . I ended up not changing. The media room is nice, free breakfast, close enough to downtown if you're planning a night out. I've already booked my 2nd stay .
May 4, 2022
I really like this hotel, staying for 3 weeks for treatment at Duke cancer center. Rooms are nice, staff is very nice and helpful. Shuttle to treatment is awesome, very nice drivers. Will return if in the area again.
Apr 28, 2022
Great location for visiting the Duke campus. The hotel was clean and well run. All the staff I interacted with were very courteous and helpful. Adequate parking. It would stay here again.
Apr 24, 2022
Our visit was in February but I am just now getting to review. Our stay was amazing! My husband and I stayed here about 4 years ago and had a great experience so we decided to come back with our toddler in their one bedroom suite. We had everything we needed and plenty of space! Every single one of the staff was so friendly and went above and beyond to make our stay special but Tawanda really stood out! She greeted us most of the mornings and my son loved smiling and talking to her. So grateful for a clean, comfortable, and friendly place to stay close to anything you are visiting in Durham!