Host your private meeting, small forum, weddings, and special occasion. The property offers a prime location near Duke University, North Carolina Central University and Durham Performing Arts Center, and the hotel makes it easy for meeting attendees to discover some of the area's top attractions.
Stayed here for a couple of nights. Used to
Mobile app and requested a notification when the room was ready and got a mobile key, unfortunately didn’t receive a notification. Perhaps the system is flawed. Once we arrived we parked the car in the covered lot on the property. So it felt secure.
The lobby itself was large and roomy. The room was nice and clean and fairly large. The breakfast was not extensive but definitely had enough variety. The staff were friendly and helpful.
Overall, a good stay and we would come back.
Ayan Mitra
Mar 8, 2025
5
Felt like a 5 star hotel. Breakfast could have been better though, very limited choices. Front desk is amazing. Everything is impressive.
Hadley Barth
Feb 28, 2025
3
We've been here 14 nights (2 more to go). Location is excellent. It's an easy walk to lots of eateries, etc and the bus stop is right by the hotel. There is ample parking which you pay for via phone with a QR code. Staff are very friendly and always helpful at breakfast or the front desk. Front desk is usually able to get any refills we might need if we stop by (coffee, toilet paper, etc). Breakfast is well done and kept fresh and clean and refilled. The laundry room is large and bright and clean. Rooms are pretty small for a Residence Inn. Kitchens are stocked with a weird mishmash of items and the dining are is just a small bar with 2 stools. Housekeeping is abysmal. Every second day they make the bed, empty trash and swap towels. Full cleaning is only on every 7th day: even then the floor was only swept (or maybe vacuumed) in the middle; nothing near the edges, under the desk or bar, etc. Counters were never wiped cleaned other than what we did ourselves with a washcloth. Recycling (under the desk, where the container was when we arrived) had been overflowing for a week now and never emptied even after we messaged the front desk and asked and were told it would be..I honestly do not think a housekeeper has gone far enough into the room to see it, even thought we have had two "full cleans" now. There's a shuttle we have not used: the driver is dangerous and cuts people and pedestrians off frequently and leaves the shuttle parked blocking the view as you turn out of the parking lot (there is ample space in the overflow lot across the street to park it and not cause an issue). If you stay here, hunt out the room on the first floor next to the original hospital entry it has a nice museum like display about the building's history. A hidden gem!
R H
Jan 1, 2025
4
The room had a few quirks but overall was a good value for what we needed. I would be willing to stay again. It is fairly close to a road and a railway so noise is a fairly consistent feature. It did not bother me much but if you are sensitive to noise be awear.
Greg K
Dec 31, 2024
4
Excellent hotel, very convenient to Duke University. Situated in a gentrified downtown Durham warehouse district, this Residence Inn has the latest Marriott style and amenities. Great choice if in downtown Durham, NC.
Elora Anya
Dec 17, 2024
5
My stay was excellent! Jennifer Parkes the Director of Sales was so helpful and wonderful with my circumstances doing my long term stay and Ryan Goodwin the Front Desk Supervisor was awesome! My room was great and the location was so close to everything. There were areas to walk that were safe and beautiful. I would highly recommend anyone to stay here.
Deborah Dethlefsen
Dec 12, 2024
4
Bed was comfortable, but there was a very bright flashing light in the room that went off every minute or so. It kept me awake. Some cleanliness issues like mold in the shower and a cutting board that was gross. TV in the bedroom was terrible up too high, small and really hard to see it well. Netflix on the TV changer, but it didn’t work. Not sure what the metal thing was in the shower, but did not look like it belonged there. Lounge and bar area is really nice and the staff were great. Says recently renovated, but the room did not seem like that.
Ya Chang
Nov 25, 2024
5
Lovely stay. Good hot coffee always available outside the elevator. Breakfast was good, complete with make your own waffles 👍 I don't know what other people are complaining about. Gym, laundry room. All good. Rooms were well insulated. Even with the lobby full of lively people hanging out by the bar, we didn't hear anything once we got to the second floor (right above that space). Didn't hear anyone else's tv, beds were comfortable, plenty of room to stretch and not get in each other's way. We enjoyed being able to walk to the convenience store, MODE consignment shop, Indio gift shop at BrightLeaf Square, Jeni's for ice cream, Andia's for ice cream. Friendly staff, especially Ms. Janine. She was the prime example of service with a smile. Hire more folks like her.
Babs Deter
Nov 13, 2024
5
We spent the weekend at the Durham McPherson Residence Inn for our nephews wedding. The room was amazing and clean, and the staff was very friendly. The manager Janine was very friendly and helpful. It was one weekend that we will remember ... lol ... and the hotel staff will remember. We had forgotten to get our suit and dress, that were hanging in the closet. We called the hotel and talked to Janine, and she was very happy to help. They sent our suit and dress to our house via FedEx. It arrived within two days of speaking with Janine. With friendly and helpful staff like that, we look forward to our next stay at the Residence Inn. Thank you Janine, and your staff for everything.
Anil E
Oct 21, 2024
3
Pros - Good location. Large, clean, new rooms. Nice gym.
Cons - No housekeeping during a 3-day stay. $15 daily parking expensive for the town and neighborhood. Can by noisy on the weekend, esp. at night.
Tyler Humphries
Oct 19, 2024
5
I’ve stayed at many hotels in Durham, NC. And this one is hands down my favorite!! Location is super convenient. Parking garage is a nice feature as well. Highly recommend!!
Ben Stockdale
Oct 15, 2024
5
I am so grateful to the staff at this Marriot. They have been wonderfully accomodating and make me feel at home. Jennifer has been very kind and quick to assist the entire time, even given my relatively challenging situation. Janine and Salwa were very nice and helpful, too. Thanks to the wonderful staff!! 10/10, would recommend, gold star, big ups, and all that!!
Andrew West
Oct 10, 2024
3
Solid 3-star experience for me here. As others have said, the location is great and the rooms are clean, great quality, and spacious for the price point! Beware, that one downside of the location is proximity to the railroad tracks (train horn at 10:30pm) and Main Street (some car & pedestrian noise). The breakfast offering was extremely underwhelming and included no healthy options. I ended up taking an apple & banana and eating breakfast elsewhere. Also unfortunately, after confirming a late checkout with the front desk, I still got interrupted by housekeeping (twice) while staying an extra hour to take some calls and wrap up some work. This was just a little disruptive and demonstrated a lack of communication between the front desk and staff. Overall, it worked for my needs and I’ll probably stay again next time I’m in town.
Avery Brockett
Sep 29, 2024
5
Superb location, I was impressed by the communication by staff, the clean rooms and Olivia at the front desk made sure I was adequately taken care of! Thanks Olivia and thanks Residence Inn for being so great. I’ll be back again.
Bigjohn cin
Sep 10, 2024
5
Great stay at Residence Inn Durham McPherson/Duke University Medical Cntr–
We had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to great restaurants. Thank you!
Jim Johnson
Aug 21, 2024
4
This hotel has been recently renovated. It's in the middle of downtown Durham. Very close to Duke University. Lots of neat restaurants and shopping in the downtown area. Their shuttle provides a great trip to anything within about a 3 mi radius of the hotel. I also have a free breakfast in the mornings which is typical for the free breakfasts at hotels. No restaurant on site. The bar is a little limited.
G G Wright
May 27, 2024
4
The location of this hotel is unbeatable. It's within walking distance to Duke University and the Brightleaf entertainment district, which is packed with restaurants, bars, coffee shops, an ice cream parlor, retail shops, and live outdoor music. I dined at several local establishments and thoroughly enjoyed both the food and the exceptional service.
The hotel itself is a solid red brick building with a well-built structure and a spacious lobby. It offers covered parking for $15 per day. The rooms are clean and come with standard amenities. There is also a workout room and outdoor seating available. On my floor, there was a sitting area called the "history room," furnished with comfortable high-back chairs. I will definitely stay here again when I’m in the area
Sarah Jean
May 10, 2024
5
Great location, great rooms & service, plus good breakfast.. I booked this hotel for the suite. The handicapped accessible room was great for my handicapped mother. There was plenty of room for me her and my niece & nephew.. they loved being able to play in the grassy are and the one entrance of the hotel with the cool carpet design… having a kitchen made things so much easier for us.
Nathan Lundquist
Apr 22, 2024
3
Had a very quick overnight stay at this property. A great location and a convenient parking lot for $15 a night. The only reason I’m giving 3 stars is because the property is under renovation and no warning was given; the renovations are nice and there are signs posted saying “we only work from 8-4” or something like that… I wish they would have told that to the guy picking up their dumpster at 5am outside my window and leaving his reverse “beeper” on for 20 minutes.
