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Residence Inn by Marriott Durham McPherson/Duke University Medical Center Area

4.5

1108 W Main St
Durham, NC 27701
Phone: (919) 680-4440
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Google Reviews

Photo of Joshua Gates Joshua Gates
Jan 6, 2024 5

Easy parking, nice people, soft beds, huge bathrooms, and the best part......check out is 12! We stayed one night and would recommend this place to anyone and everyone!

Photo of Ann Stewart Ann Stewart
Nov 13, 2023 5

My husband and I just spent 5 weeks here while he received treatment at Duke Med. I can't say enough nice things about the staff. The breakfast had variety, not the same 'ole thing every day. The housekeeping staff was the friendliest I've met, and I've been in a lot of hotels in my life! Norma, Jasmine and Skylar were particularly cheerful and helpful any time we asked for something. Barry went the extra mile to help clear up issues that involved the cable TV company and come back to check on us to see if it was working after his persistent efforts. Several good restaurants are a short walk or drive away, and getting back and forth to Duke Med was a 6 minute easy drive. We'll definitely stay here again if we have to return for a lengthy stay!

Photo of Pilar Ingram Pilar Ingram
Oct 27, 2023 5

I came here with a large group. Working with Jennifer, the sales director, was awesome. Her communication was great and things were really smooth. Ti’Anna who worked the front desk was amazing. She was friendly, calming, supportive, and very down to earth. The rooms were clean and spacious with a really nice setup. The location was close to lots of great places. We also got great service from the bartender Destinie. :) Would definitely come back.

Photo of Nicholas W Nicholas W
Oct 17, 2023 5

The location and staff make this hotel unique and worth returning to. The exterior and amenities are attractive and suitable for the price. As of summer 2023, some of the rooms and furniture are feeling a little worn -- I heard a renovation is coming soon though. But it's the staff's willingness to do what is right that makes this a hotel to return to. I had lost my keys and returned home without them. House Cleaning did not find them but engaged with the Building Engineer based on my claim that they were last on the night stand. They disassembled the nightstand and the keys had indeed fallen inside. The Front Desk Manager shipped them the same day they were found. This effort took the coordination of three willing and dedicated teams and they were quick. Their effort saved me a huge headache and I am quite grateful. I travel a lot for work and found their willingness and effort exceptional. They earned me as a repeat customer.

Photo of A Hartness A Hartness
Aug 30, 2023 5

I stay at this location a couple of times a month for work. There aren’t enough great things to say about the staff. Janine and Ti’Anna both treat guests here like family. The rooms are always clean, and the location is very centrally located in Durham.

Photo of Santosh Dash Santosh Dash
Jun 23, 2023 3

Good location in the Durham, rooms are slightly cramped as compared few other residence inna I have been to. Parking is $12/day, what is off-putting is the experience while checking in. Extremely rude and ill-mannered. They don't even greet, don't respond to greetings and extremely rude in their transaction. Not staying here again.

Photo of Mel M Mel M
Jun 8, 2023 5

My kid had an appointment located in the Duke Children's Hospital and we decided to stay overnight because we live 3 hours away. Parking was easy & you pay with on your phone($12 every 24 hours). The lobby was beautiful. Rooms can have phone entry locks if you download the BonVoy app. You can also check in/out via the app. The breakfast was good. Included croissants, scrambled & boiled eggs, turkey & pork sausages, oatmeal, cereal, waffles, and the usual bagels, bread/toast, yogurts, etc. I don't drink coffee but my mom & kid both said it was good. There's also a nice big bar in the lobby that opens in the evenings. They have a nice little outdoor seating area as well, complete with a fire pit table. No rooms on the ground floor, but they do have 2 elevators. When my kid goes back for their next appointment we will be staying here again.

Photo of Martin Hall Martin Hall
May 26, 2023 5

Overall a great experience! The rooms were in great shape and very clean. With plenty of open space. The staff were super friendly and helpful! They also have a little history museum which was cool to look at!

Photo of AdventureAttorney AdventureAttorney
May 21, 2023 4

Convenient location, walking distance to the Durham Bulls stadium. Our outlets didn’t work in the room, but the staff was amazing. Thanks to Glora, David and Brian for a great visit to Durham!

Photo of Rho Thomas Rho Thomas
May 7, 2023 5

Check in was easy! Loved having my room key on my phone! Room was nice! Breakfast was delicious! Close to the train station and North Carolina Central! Looking forward to our next stay here!

Photo of Jon McN Jon McN
Apr 19, 2023 5

Love this hotels history. Previously a hospital, now Residence Inn, this hotels staff are great and rooms always above expectation

Photo of Tina C. Tina C.
Apr 10, 2023 5

Room was a good size. Bathroom was big enough space for three people to share. Close walking distance to East Campus of Duke. Right across from the gas station. We were on the first floor, and there were some tiny ants on the counter when we arrived. They were harmless but we did let the front desk know so they could take care of it for the next guest. We only stayed one night. We didn't use the kitchen to cook, but it was a good size and the room was otherwise very clean. It was quiet and bed was comfortable. Breakfast food was great. Parking is 12.00 for a 24 hr period. I left my coat accidentally at this hotel. I didn't realize it until I got back home. I called the next morning and left a message with housekeeping. Someone called me back within 24 hours and informed me that they found my coat. The next thing I knew, the manager mailed it back to me. I received my coat within the week. Could not be happier!!!! Thank you to the Residence Inn staff and manager Janine for their integrity, support, and kindness.