Superb location, I was impressed by the communication by staff, the clean rooms and Olivia at the front desk made sure I was adequately taken care of! Thanks Olivia and thanks Residence Inn for being so great. I’ll be back again.
Bigjohn cin
Sep 10, 2024
5
Great stay at Residence Inn Durham McPherson/Duke University Medical Cntr–
We had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to great restaurants. Thank you!
Jim Johnson
Aug 21, 2024
4
This hotel has been recently renovated. It's in the middle of downtown Durham. Very close to Duke University. Lots of neat restaurants and shopping in the downtown area. Their shuttle provides a great trip to anything within about a 3 mi radius of the hotel. I also have a free breakfast in the mornings which is typical for the free breakfasts at hotels. No restaurant on site. The bar is a little limited.
G G Wright
May 27, 2024
4
The location of this hotel is unbeatable. It's within walking distance to Duke University and the Brightleaf entertainment district, which is packed with restaurants, bars, coffee shops, an ice cream parlor, retail shops, and live outdoor music. I dined at several local establishments and thoroughly enjoyed both the food and the exceptional service.
The hotel itself is a solid red brick building with a well-built structure and a spacious lobby. It offers covered parking for $15 per day. The rooms are clean and come with standard amenities. There is also a workout room and outdoor seating available. On my floor, there was a sitting area called the "history room," furnished with comfortable high-back chairs. I will definitely stay here again when I’m in the area
Sarah Jean
May 10, 2024
5
Great location, great rooms & service, plus good breakfast.. I booked this hotel for the suite. The handicapped accessible room was great for my handicapped mother. There was plenty of room for me her and my niece & nephew.. they loved being able to play in the grassy are and the one entrance of the hotel with the cool carpet design… having a kitchen made things so much easier for us.
Nathan Lundquist
Apr 22, 2024
3
Had a very quick overnight stay at this property. A great location and a convenient parking lot for $15 a night. The only reason I’m giving 3 stars is because the property is under renovation and no warning was given; the renovations are nice and there are signs posted saying “we only work from 8-4” or something like that… I wish they would have told that to the guy picking up their dumpster at 5am outside my window and leaving his reverse “beeper” on for 20 minutes.
Kristen Behrens
Apr 8, 2024
5
I had a great experience for a one night stay. I believe I was in an updated studio room (4th floor) and it was beautiful. Space was clean, kitchen well stocked with utensils, plates, even a toaster. The staff was responsive and accommodating during my stay. The included breakfast was well stocked and fresh. I didn’t have a car and the area is easily accessible to walk to Duke, nearby Whole Foods and historic Bulls field.
Joshua Gates
Jan 6, 2024
5
Easy parking, nice people, soft beds, huge bathrooms, and the best part......check out is 12! We stayed one night and would recommend this place to anyone and everyone!
Ann Stewart
Nov 13, 2023
5
My husband and I just spent 5 weeks here while he received treatment at Duke Med. I can't say enough nice things about the staff. The breakfast had variety, not the same 'ole thing every day. The housekeeping staff was the friendliest I've met, and I've been in a lot of hotels in my life! Norma, Jasmine and Skylar were particularly cheerful and helpful any time we asked for something. Barry went the extra mile to help clear up issues that involved the cable TV company and come back to check on us to see if it was working after his persistent efforts. Several good restaurants are a short walk or drive away, and getting back and forth to Duke Med was a 6 minute easy drive. We'll definitely stay here again if we have to return for a lengthy stay!
Pilar Ingram
Oct 27, 2023
5
I came here with a large group. Working with Jennifer, the sales director, was awesome. Her communication was great and things were really smooth. Ti’Anna who worked the front desk was amazing. She was friendly, calming, supportive, and very down to earth. The rooms were clean and spacious with a really nice setup. The location was close to lots of great places. We also got great service from the bartender Destinie. :) Would definitely come back.
Nicholas W
Oct 17, 2023
5
The location and staff make this hotel unique and worth returning to. The exterior and amenities are attractive and suitable for the price. As of summer 2023, some of the rooms and furniture are feeling a little worn -- I heard a renovation is coming soon though. But it's the staff's willingness to do what is right that makes this a hotel to return to.
I had lost my keys and returned home without them. House Cleaning did not find them but engaged with the Building Engineer based on my claim that they were last on the night stand. They disassembled the nightstand and the keys had indeed fallen inside. The Front Desk Manager shipped them the same day they were found. This effort took the coordination of three willing and dedicated teams and they were quick. Their effort saved me a huge headache and I am quite grateful. I travel a lot for work and found their willingness and effort exceptional. They earned me as a repeat customer.
