This hotel is not that old, but appears to have been ridden hard. At this price point I expected higher quality, but was greeted by a torn window shade and stained shower grout. The location is perfect, the staff was very friendly and accommodating, but if given the choice I would certainly opt for 21c or The Durham. Both of which offer more of an experience than Aloft.
Oct 11, 2019
The best thing about this hotel is the location. If you are going to DPAC you truly cannot be any closer. It is also surrounded by several restaurants that are in walking distance. Unfortunately though the hotel isn't worth the price. The rooms are fairly small and average, there was no complimentary breakfast, and it just didn't meet the price. I might go back because of the convenience of DPAC but if that's not a priority try another hotel.
Sep 29, 2019
I really wanted to like this hotel. We are Marriott Platinum and my husband loves the aloft brand. He checked in a few hours before me, and they deleted my name off the reservation (I made it under my name). They have these odd vouchers that expire daily for status holders, but they say $10 instead of 20, so we kept getting charged.
Not only can you hear everything in the hallways, you can hear EVERYTHING at the Durham Bulls stadium, especially concerts.
My room is marked as feather free due to allergies, but wasn't even though I arrived at midnight. The AC is a cheap window type unit, despite being a nice hotel. The pool is not cleaned and full of floating hair The staff is constantly confused; they couldn't give my husband directions to their own parking garage. I'm just not impressed.
This place may be a *bit* cheaper than the downtown Marriott, but I suggest the other Marriott brands if you are going to stay downtown Durham. $230 a night is outrageous for this low level of service and satisfaction.
EDIT: Last night I asked the main front desk employee if the hotel sold Tylenol, Tums, or bandaids (if they had a small convenience area). He kept saying "Cum? Cums? You want cum?" over and over!!!! What the ever living @#$&! After three times saying this, he just turned around and walked away from me.
Oct 8, 2019
Trendy and very comfy. Will stay here again if given the opportunity.
May 22, 2019
Nice room, great location... Tobacco Road sports bar across the street is pretty good and very convenient. Also.... if the Bulls are in town, the stadium is also right next door. Easy walk for a ball game, hot dog, and cold beer... do it- you will have fun
Apr 21, 2019
Very friendly and helpful service. We were on a 4 day road trip for work and arrived quite late at the hotel. The front desk was so welcoming and had everything ready for our meeting the next morning. The rooms are large and clean.
May 12, 2019
We had a nice stay. Convenient to DPAC which is why we stayed. Room was clean, service was pretty good. We would definitely stay here again.
Mar 30, 2019
Rooms are clean and roomy. Hotel staff was amazing. Parking is a nominal fee. 5 stars!!
May 24, 2019
Beautiful, cute, boutique hotel. Large rooms, nice views and friendly staff.
Jun 24, 2019
Nice, clean room with friendly staff. I did not like that there was no information sheet or book in the room with information about the hotel or surrounding area.
Jul 8, 2019
Best thing going for them here is that they are adjacent to DPAC. And walking distance to/from the Durham Bulls ball park. That said, the bed was very comfortable, the room clean, and functional. I would not say luxury, but acceptable. I can't say I agree with the idea to not put basic hotel and area information in the rooms for the guests. They say "That is by design. We pride ourselves on customer service, and want to give you that kind of information in person"....Fail. No breakfast provided, or room service available. The xyz hotel bar might have been ok, we were not inclined.