This hotel is not that old, but appears to have been ridden hard. At this price point I expected higher quality, but was greeted by a torn window shade and stained shower grout. The location is perfect, the staff was very friendly and accommodating, but if given the choice I would certainly opt for 21c or The Durham. Both of which offer more of an experience than Aloft.
Oct 11, 2019
The best thing about this hotel is the location. If you are going to DPAC you truly cannot be any closer. It is also surrounded by several restaurants that are in walking distance. Unfortunately though the hotel isn't worth the price. The rooms are fairly small and average, there was no complimentary breakfast, and it just didn't meet the price. I might go back because of the convenience of DPAC but if that's not a priority try another hotel.
Sep 29, 2019
I really wanted to like this hotel. We are Marriott Platinum and my husband loves the aloft brand. He checked in a few hours before me, and they deleted my name off the reservation (I made it under my name). They have these odd vouchers that expire daily for status holders, but they say $10 instead of 20, so we kept getting charged.
Not only can you hear everything in the hallways, you can hear EVERYTHING at the Durham Bulls stadium, especially concerts.
My room is marked as feather free due to allergies, but wasn't even though I arrived at midnight. The AC is a cheap window type unit, despite being a nice hotel. The pool is not cleaned and full of floating hair The staff is constantly confused; they couldn't give my husband directions to their own parking garage. I'm just not impressed.
This place may be a *bit* cheaper than the downtown Marriott, but I suggest the other Marriott brands if you are going to stay downtown Durham. $230 a night is outrageous for this low level of service and satisfaction.
EDIT: Last night I asked the main front desk employee if the hotel sold Tylenol, Tums, or bandaids (if they had a small convenience area). He kept saying "Cum? Cums? You want cum?" over and over!!!! What the ever living @#$&! After three times saying this, he just turned around and walked away from me.
Oct 8, 2019
Trendy and very comfy. Will stay here again if given the opportunity.
Oct 29, 2019
Very trendy place. Bathroom is fresh. However, if you're sharing the space with anyone, be aware of how much you'll be sharing. No fan or means of drowning out your most personal sounds or releases. The TV is a bit dated and had no means for linking to it. Asked for an extra set of towels and left a decent tip for housekeeping. Unfortunately, returned to the room only to find NO towels in my room. But they took the tip. This place has so much potential. They just need to step up their game a bit.
Nov 9, 2019
Love this place, but it’s been getting pricey lately. Great location, right next to the Durham Bulls stadium and a short walk to restaurants. Nice staff and on premise parking (for a fee).
Nov 11, 2019
Nice modern hotel connected to American Tobacco. Great rooms and location with plenty of food options within walking distance.
Nov 16, 2019
Nice hotel. Very friendly and helpful staff. Great location for DPAC and Bulls. Nice bar. Rooms very minimalistic and modern. No towel bars in sink area is rather inconvenient. Thermostat is difficult to get to a comfortable temp....either really hot or really cold....wierd. But the worst part is the fact that it is next to railroad tracks....and 3 trains blowing whistles went by between midnight and 5AM.....not a good night's sleep. Really a shame for such a nice hotel.
Dec 2, 2019
This place is super close to everything downtown and was just what we needed in a pinch. The room was amazing and very clean and modern. Parking was easy! We walked to a nearby pizza place and enjoyed our stay very much! Will be staying here again of ever we are back in Durham!
Dec 4, 2019
We decided to stay here in order to avoid a late night drive home after the show at DPAC - which is a minute walk from hotel. We will be back. Loved the hotel. I loved the clean modern look of the lobby and rooms. Our room overlooked the green area that is currently displaying Durham Christmas Trees and a Christmas Tree Lot. Staff was attentive and room was clean. FYI: apparently there is a railroad line somewhere nearby. I could hear the train whistle in the middle of the night. I personally like trains and I’m a good sleeper but I know some folks wouldn’t care for it.
May 22, 2019
Nice room, great location... Tobacco Road sports bar across the street is pretty good and very convenient. Also.... if the Bulls are in town, the stadium is also right next door. Easy walk for a ball game, hot dog, and cold beer... do it- you will have fun
Apr 21, 2019
Very friendly and helpful service. We were on a 4 day road trip for work and arrived quite late at the hotel. The front desk was so welcoming and had everything ready for our meeting the next morning. The rooms are large and clean.
May 12, 2019
We had a nice stay. Convenient to DPAC which is why we stayed. Room was clean, service was pretty good. We would definitely stay here again.
Mar 30, 2019
Rooms are clean and roomy. Hotel staff was amazing. Parking is a nominal fee. 5 stars!!
May 24, 2019
Beautiful, cute, boutique hotel. Large rooms, nice views and friendly staff.
Jun 24, 2019
Nice, clean room with friendly staff. I did not like that there was no information sheet or book in the room with information about the hotel or surrounding area.
Jul 8, 2019
Best thing going for them here is that they are adjacent to DPAC. And walking distance to/from the Durham Bulls ball park. That said, the bed was very comfortable, the room clean, and functional. I would not say luxury, but acceptable. I can't say I agree with the idea to not put basic hotel and area information in the rooms for the guests. They say "That is by design. We pride ourselves on customer service, and want to give you that kind of information in person"....Fail. No breakfast provided, or room service available. The xyz hotel bar might have been ok, we were not inclined.