Milkshake Factory
Phone: (919) 296-4264
Does it get any better than a heaping handspun milkshake made with homemade ice cream? Well, at Milkshake Factory, it does. The store, located in the American Tobacco Campus, also sells gourmet chocolates made with sustainably sourced cocoa, dairy-free shakes and sundaes. Some varieties are available for a limited time, like their peanut butter and jelly shake, so watch for seasonal additions, but the signatures and classics are here to stay. Treat yourself to this new dessert destination the next time you’re downtown.
Cuisines
- Desserts
Hours
Monday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: 12:00 – 11:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: 12:00 – 11:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 – 11:00 PM
Map
Google Rating
-
Milkshakes are on par with the menu. The one I received looked just like the photo on the menu. I got the caramel toffee cappuccino milkshake. It was delicious. Unfortunately I didn’t get a photo of the shake but took a couple of inside the store. -
Wow!! Run to this place!! The shakes are SO delicious!! The staff was super friendly and fun to speak with. They had noticed I left my husband and dog outside and offered my dog a pup cup!! Who has that kind of customer service any more? The workers were two twin boys that were exceptional in their customer relations. Highly recommend the Peanut Butter Brownie shake and the Chocolatier. Yum! -
Stopped by The Milkshake Factory during my visit and was seriously impressed. They have what is probably the best dairy-free ice cream I’ve ever had. The flavor and overall quality was outstanding.
The staff was friendly, welcoming, and provided great service. The shakes were amazing and definitely lived up to the hype.
I’ll absolutely be coming back the next time I’m in town. Highly recommend for anyone looking for a great dessert, especially if you’re searching for quality dairy-free options. 🍦🥤 -
There is a variety of milkshake from a regular to otherfun flavors. I really appreciate the big straw to suck up all the yummy toppings Also, the chocolate bar is amazing. -
We did not know about milkshake factory until we came to Durham to eat a restaurant near it. We received the best customer service from Jaylin and Peyton they were kind, patient and wore a smile. They answered all of the questions I had and reassured me that the cookies and cream milkshake would be delicious and it was!! The great customer service we received will definitely make me and my family come back again.
Nearby Businesses
.01 Miles Away
.03 Miles Away
.06 Miles Away
.06 Miles Away
Related Stories
The American Tobacco Campus: Then & Now
Durham's industrial past meets its dynamic present at American Tobacco Campus, where century-old brick buildings buzz with new life.
The Ultimate Guide to All Things Pumpkin in Durham
Get your fix of pumpkin spice and everything nice in Durham with these pumpkin patches, pumpkin drinks, and pumpkin treats.
Scoop, There It Is: Durham’s Best Ice Cream Shops
Durham's best ice cream shops offer plenty of opportunities to beat the summer heat, whether you're looking for a unique flavorful…
Got Tweens or Teens? Here’s How to Blow off Steam in Durham
A foolproof list for "kids" of all ages.
20 Facts About American Tobacco Campus
From Broadway to baseball and outdoor concerts to fine dining, American Tobacco Campus is a hotspot for locals and visitors alike.




















