Milkshake Factory
Phone: (919) 296-4264
Does it get any better than a heaping handspun milkshake made with homemade ice cream? Well, at Milkshake Factory, it does. The store, located in the American Tobacco Campus, also sells gourmet chocolates made with sustainably sourced cocoa, dairy-free shakes and sundaes. Some varieties are available for a limited time, like their peanut butter and jelly shake, so watch for seasonal additions, but the signatures and classics are here to stay. Treat yourself to this new dessert destination the next time you’re downtown.
Cuisines
- Desserts
Hours
Monday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: 12:00 – 11:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: 12:00 – 11:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 – 11:00 PM
Map
Google Rating
-
Wow!! Run to this place!! The shakes are SO delicious!! The staff was super friendly and fun to speak with. They had noticed I left my husband and dog outside and offered my dog a pup cup!! Who has that kind of customer service any more? The workers were two twin boys that were exceptional in their customer relations. Highly recommend the Peanut Butter Brownie shake and the Chocolatier. Yum! -
Stopped by The Milkshake Factory during my visit and was seriously impressed. They have what is probably the best dairy-free ice cream I’ve ever had. The flavor and overall quality was outstanding.
The staff was friendly, welcoming, and provided great service. The shakes were amazing and definitely lived up to the hype.
I’ll absolutely be coming back the next time I’m in town. Highly recommend for anyone looking for a great dessert, especially if you’re searching for quality dairy-free options. 🍦🥤 -
Let's get right to it... possibly the best milk shake I've ever had. Fun atmosphere and friendly service. Jess and Teagan both deserve to be on the employee of the month list!
I'd recommend the chocolate peanut brownie milkshake. That, along with some bark or a truffle will give you just enough of a sugar high to make it through throws at you today! -
Stopped by MilkShake Factory in Durham tonight because I was craving something sweet, and it did not disappoint! The service was friendly and welcoming from the moment I walked in. My order was prepared quickly, and the staff was kind, attentive, and efficient.
I ordered the Salted Caramel Milkshake, and it was absolutely delicious, rich, creamy, perfectly blended, and full of flavor. It was exactly what I was hoping for and definitely hit the spot!
Great customer service, fast turnaround, and an amazing milkshake. I highly recommend stopping by if you’re in the area and looking for a sweet treat. I’ll definitely be back! -
Stopped by and had an awesome experience! The milkshake was thick, creamy, and packed with flavor. You can tell they use quality ingredients, and it looked just as good as it tasted. The staff was super friendly, and the whole place had a great vibe. You can really tell the people running this place care about what they do. Definitely worth checking out if you’re craving a good milkshake. I’ll definitely be coming back!
Nearby Businesses
.01 Miles Away
.03 Miles Away
.06 Miles Away
.06 Miles Away
Related Stories
The American Tobacco Campus: Then & Now
Durham's industrial past meets its dynamic present at American Tobacco Campus, where century-old brick buildings buzz with new life.
The Ultimate Guide to All Things Pumpkin in Durham
Get your fix of pumpkin spice and everything nice in Durham with these pumpkin patches, pumpkin drinks, and pumpkin treats.
Scoop, There It Is: Durham’s Best Ice Cream Shops
Durham's best ice cream shops offer plenty of opportunities to beat the summer heat, whether you're looking for a unique flavorful…
Got Tweens or Teens? Here’s How to Blow off Steam in Durham
A foolproof list for "kids" of all ages.
20 Facts About American Tobacco Campus
From Broadway to baseball and outdoor concerts to fine dining, American Tobacco Campus is a hotspot for locals and visitors alike.




















