Does it get any better than a heaping handspun milkshake made with homemade ice cream? Well, at Milkshake Factory, it does. The store, located in the American Tobacco Campus, also sells gourmet chocolates made with sustainably sourced cocoa, dairy-free shakes and sundaes. Some varieties are available for a limited time, like their peanut butter and jelly shake, so watch for seasonal additions, but the signatures and classics are here to stay. Treat yourself to this new dessert destination the next time you’re downtown.
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Hours:
Monday: 11:00 AM – 10:00 PM Tuesday: 11:00 AM – 10:00 PM Wednesday: 11:00 AM – 10:00 PM Thursday: 11:00 AM – 10:00 PM Friday: 11:00 AM – 12:00 AM Saturday: 11:00 AM – 12:00 AM Sunday: 11:00 AM – 10:00 PM
The Milkshake Bar is a must-visit for anyone who loves over-the-top, indulgent treats! Their milkshakes are next level—rich, creamy, and topped with everything from cookies and candy to entire slices of cake. The menu is full of creative options, and they even have dairy-free choices, which is a big plus.
The service is quick and friendly, and the presentation is Instagram-worthy every time. Whether you’re craving something classic or adventurous, The Milkshake Bar has something for everyone. It’s the perfect spot to satisfy your sweet tooth!
Amanda Legler
Sep 19, 2024
5
These guys are awesome. I’m vegan and came with a million questions. Not only did they let me study their allergen binder until my eyes bled, but they helped me concoct the ultimate dairy-free and vegan-friendly milkshake. It was delicious and they made the experience even more excellent with their chill, helpful vibes. Make sure to pay them a visit.
Sonya Mason Stewart
Sep 16, 2024
5
My first time visiting was on Thursday, but it definitely won’t be my last!! The Milkshake Factory - Durham is an inviting and well-kept shake shop with a wonderful menu of shakes, sundaes, and homemade chocolates. We were greeted by friendly and smiling faces of the “shake-masters” as I will call them. Kendall was an incredibly nice and engaging shake-master that was fun to talk with and he helped me decide on which shake to try. He even clued me in on the dairy-free options and I will say my dairy-free milkshake was a 10 out of 10! You are also able to sample their in store, freshly crafted chocolates and they were delicious as well.
It was very cool to celebrate a couple of family members’ birthdays over delicious milkshakes! Everyone (about 12 of us) greatly enjoyed their shakes and sundaes with declarations to come back again. The shop’s location is directly across from the American Tobacco Campus (on Blackwell St.) and is nestled between the Durham Bulls stadium and the DPAC area. Good seating options indoors or outdoors. I highly recommend that you put the Milkshake Factory - Durham on your “must do” list and become a new fan like me! A+ 👏🏾👏🏾
Tyler Lee
Aug 12, 2024
5
I had no idea this place existed until today when I dropped off catering supplies at Moe's next door. I walked in and was greeted by the staff and offered a sample of a chocolate of my choice. That was delicious! I decided to go for the peanut butter brownie milkshake and it didn't disappoint! I appreciate the fact that the straw is wide enough so that the brownie bits didn't get stuck when sipping on the milkshake. Great flavors and clean, comfortable atmosphere. Will spread the word!
Rob Mihelic
Aug 10, 2024
5
Wonderful new milkshake, dessert, and chocolate shop in downtown Durham!
Very clean and very friendly.
Family friendly, the kids will love it!
Plenty of space and plenty of seating, even where there's a long line.
Clean bathrooms! And wheelchair accessible. Great outdoor seating right next to the Bulls stadium.
Drew Holman
Aug 3, 2024
5
Milkshake: Love that the mix-ins are blended and distributed equally and the straw is just wide enough and consistency is perfectly suspended to make eating through the straw work well without things settling to the bottom. A must-try contender for best milkshake around. Great story behind the sourced chocolate too—this isn't just a stand-up milkshake place. They are definitely chocolate-first and detail oriented.
Location: worth stopping by every time you go to a Bulls game or downtown activity—perfect spot, right by the stadium.
Parking: if there's a game going, best free parking if you can't find a street spot is just south of HW147 on Morehead Ave. Just a short walk up from there.
