We went to the restaurant outside without reservation. Service needs improvement and training. The food is good, especially the Shrimp and greets. It is on the expensive side, especially the drinks.
Oct 22, 2023
So many things to love about this elegant and historic hotel. Not surprising that it's a comfortable place to rest for the night. We stayed overnight after a work event and felt like we were at home. No noise from the hall nor the rooms next door. Additionally, beautiful landscaping and friendly service.
Oct 19, 2023
Update: The Director of Special Services contacted me shortly after I left my review and helped me resolve the issue. The customer service was outstanding.
I called reservations. The phone rang for over 40 minutes and they never picked up. I then called the main hotel and they just transferred me back to the non-responsive reservations line.
Oct 13, 2023
I was there for business and what a great place to stay! The hotel, food, rooms, and staff were outstanding. Golf course was great. Short walk to Duke University as well as several walking trails that circle the entire property.
Oct 12, 2023
I wanted to love this Inn because the grounds and the hotel is beautiful. I spent 3 nights here. It feels like you are at a beautiful report, in the South with so many cool statues and vintage things. The decor is nice and the beds are comfy. They had lots of really nice pillows. My biggest challenge though was that my room was filthy. There were stains on the walls, and things that really needed to be wiped. The floors needed to be vacuumed. I reported this to housekeeping everyday, but it was never addressed (although they indicated they would fix it). When I checked out the team apologized for missing this, but a little cleaning (rather than just making the bed and changing the towels) would have gone a long way.
Rob Tesar Photography
Sep 22, 2023
Absolutely beautiful place for a wedding! The grounds are immaculate and manicured beautifully, and the interior space is beautiful as well. I hope I can come back for another wedding in the future!
Sep 10, 2023
I stumbled on this hotel more or less by accident as I was passing through the area driving south and needed a place to spend the night. What an unexpected surprise!
The property is secluded and wooded - a peaceful oasis in Durham within Duke’s campus - with an attractive and well-maintained golf course. I paid only a few $ more for a room overlooking the course, which I’d recommend. Both the public spaces as well as the guest rooms are thoughtfully and elegantly appointed, in a sort of grand fashion that’s increasingly rare these days. Very warm, inviting and traditional in the best possible way.
During my short stay, I was able to stop by both the Bull Durham bar as well as the main dining room. Both were top quality. The bar, with its discreet and clubby style, serves up classic, reasonably priced cocktails - and there is an outdoor patio overlooking the golf course. The dining room exudes old-world elegance and is a relaxing place to spend some time after a day of travel.
Unbeknownst to me on arrival, I happened to be in town during a big Duke football weekend, and thus was one of the few guests not in town for that reason. Far from being a nuisance, it was a fun and sociable experience as a solo traveler meeting Duke alums from around the country and observing the hotel at its lively best.
No doubt I will stay here again when in the area, and would consider going out of my way to do so. It was that good.
Sep 5, 2023
Gorgeous Inn with spacious and comfy rooms. Beautiful grounds, super clean, friendly staff. Delicious restaurant on site! We loved all the amenities offered. Kid friendly!
Aug 5, 2023
We stopped through North Carolina on route to Georgia and our whole family stayed here for one night. Upon entering the lobby, I felt like I went into an old American museum. There are photos throughout that are related to Duke University. The ambience was special.
The indoor pool was closed for that day due to A/C issues, so they gave us access to the much larger outdoor faculty pool. It ended up being much nicer for the family since they could have so much more space to play! There was even a separate lap pool! We were so surprised to see so many kids, babies, and young parents at the pool. That’s a neat benefit for the staff!
The weather in the summer is so humid and hot, so going into the pool was a must for the kids!
We enjoyed our stay for the quick purpose of stopping over the city, and driving around to explore the Duke University campus - which is literally next door!
We drove nearby for food and we’re pleasantly surprised to find excellent boba tea and amazing Chinese hot pot! Totally unexpected!
Jul 26, 2023
Great location with an air of old grandeur. Had a lunch there. The food was good but the service was sadly lacking. We felt rushed to finish and our server wasn’t professional.
Jul 26, 2023
Had an amazing stay at this hotel in Durham! The rooms were incredibly comfortable, and the service was excellent. My only suggestion would be to add more equipment to the gym. But overall, it was a fantastic experience!
Jun 23, 2023
We stayed here for Strawbridge Studios 100 year birthday, what a beautiful, historic property. The rooms we had were a little narrow, but well appointed. The food was delicious, they catered our breakfasts and lunches, everything was fantastic. The golf course looks amazing from what I saw, but I didn’t play on it.
May 29, 2023
Beautiful property, well maintained. Attended a graduation, reception after event included food buffet & Punch , which was very watery. There were not enough tables for attendees to enjoy their meals / no visible trash cans for food disposal so people left left overs at tables, service was not being offered fast enough
Apr 19, 2023
I love the WaDuke. It is so close and practical to go walk to Duke's campus. The staff is always super friendly and helpful (from the Vista breakfast restaurant), to the room service. It's always 10/10 service. Everyone in the hotel is willing to help you. The Washington Duke Inn is so pleasant it makes the rest of your trip very easy. It's always a relaxing time for me to come back to Durham, stay here and just know my experience will be pleasant. The rooms are clean, the golf course is nice. It's my favorite place!
Apr 15, 2023
Had a luncheon here for older reunion attendees. Kaci the point person for out event was very flexible in the setup when some attendees decided to get out of the sun and into the shade. She made it happen seamlessly! Also I think our server was Martina and she was awesome! Highly recommend for events
Mar 6, 2023
So, first off, I did not stay at the hotel. I visited the hotel to visit friends who were staying there. Also, before I dive in here, I’d like to mention that everyone who works there EXCEPT for the bar staff is exceptional at what they do from a customer service standpoint.
Now for the bar staff. I was just amazed how lazy and unprofessional they were. We had a lot of people who were waiting on drinks and the bartenders just ignored everyone, and it was obvious they were doing it on purpose. It was partly a management issue because the staff was overwhelmed, but that’s no excuse to treat paying customers with a lack of respect.
Most bartenders want the bar to be busy so they can make serious money in tips, however, for some reason the bartenders preferred that the bar be empty. People were happy to tip well too, so it’s a total shame that the staff missed a real opportunity to cash in. A lot of people spoke to the manager about the poor service, so maybe something will come from this but who knows. Pretty embarrassing if you ask me.