Robert and the staff at The Clock Depot are first rate, all the way. I had an old German clock from the late 1800's that I needed help with, and Robert took the time to diagnose the problem and then point me in the right direction.
It shows a lot of professionalism to take time out of one's busy schedule, when a purchase from this location was not in the cards that day.
The only thing nicer than the decorative pieces on display, is the kindness, top notch customer service and patience displayed by the courteous and knowledgeable staff.
Jun 6, 2023
I didn't buy my grandfather clock from The Clock Depot, but I'm giving a 5-star review on the basis of an excellent youtube video you'd made to show how to put a pendulum back in beat. I look forward to coming by and thanking Robert in person next time I'm over in Durham!
May 18, 2023
The customer service from the Clock Depot was absolutely amazing! Robert helped us with a retirement gift for a co-worker and he truly went above and beyond. The clock arrived the other day and it looks great! I would highly recommend Clock Depot!
Mar 30, 2023
Robert, is an EXCELLENT salesman, and provides top notch customer support!!
I will come back in the future and also tell my friends about the service.
Feb 24, 2023
On february 25 , 2022 , I ordered a Howard Miller Stratford grandfather clock. I have to say that the experience of purchasing from the Clock Depot was absolutely incredible. In a day when customer service is such a rarity, they far exceeded my expectations. It's been nearly a year and I am still as pleased as the day I purchased. If you are looking for experienced, caring company that will take great care of your clock purchase and service after, look no further. Congratulations on such a great business model
Feb 7, 2023
This is probably only the second review of a business that I’ve ever left in my life. I was so pleased with the Clock Depot, I wanted to say something. I ordered two clocks on a Sunday at like 11 pm. The next morning at about 9 am, I was told by email that the items had shipped. I received the clocks early on Tuesday! I mean, that’s great turnaround!
The clocks were of high quality, exactly as advertised and well packaged. The website featured an extensive selection and was easy to navigate. The prices were very reasonable, too. I’m extremely pleased with this business and anyone interested in purchasing a nice clock should check out the Clock Depot.
Dec 18, 2022
My family's grandfather clock hadn't chimed correctly for years; the Clock Depot was able to expertly advise us on the sequence of steps to fix it. Their kindness, expertise and love of clocks was outstanding and we will be lifelong customers! Thank you, Clock Depot!