Name: Michaels
Address: 5442 New Hope Commons Dr, Durham, NC, 27707, US
Telephone: (919) 490-4945

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Phone: (919) 490-4945

Directions 4.3

Google Rating

4.3

Rochelle Cummings 11 months ago

The ladies employed there were extremely helpful and pleasant. I came to pick up an order for my daughter-in-law and they were very welcoming. It was such a quick transaction, I walked around the store to plan my next trip back to this location.
Emily 8 months ago

The staff at the store were all incredibly kind and helpful. I was in there with my two little boys and they were so patient with us ! I didn’t catch the name of the manager (red hair) but he went way out of his way to help make our experience in store smooth. Such a positive experience, I’ll be back again soon!
Nick V 4 months ago

Amazing store but worst staff .. I caught the manager or supervisor yelling cuss words in the bathroom sometimes there will be only one person out and everyone else will disappear whenever I need assistance the manager takes super long to come and help the cashiers and I feel bad for the workers cause it’s like they fending for themselves
Sarah a month ago

Ordered helium balloons and I was given a pickup time. Drove all the way there after work to be told there helium tank has been out of helium all day. Why did you not cancel my order or inform me before I went all the way there? And now my friend doesn’t have 30th birthday balloons
Lauren Jones a month ago

The queen on staff was an absolute angel. Wanted to give her a shoutout bc corporate's confusing in store vs online policy is such an annoyance to the consumer which I'm sure is more than frustratingly relayed to their staff. She was such a sincere angel about my confusion - corporate do better for your staff because it never ceases to amaze me how you (corporate, duh) miss out on all the insane profits you could make off in store shopping ESP with their amazing staff. Stop making us do online orders and start converting your sales incentives to your store consumers. Otherwise, you're silly and goofy - you're not going to compete w Amazon - treat my sweet angel with respect or I'll cause a riot. She's expected to teach ur next in-store employee policies that are torturous to consumers and I think that's pathetic and despicable. Do better, let people enjoy their jobs or else you'll lose any soul u have remaining.