I come here once a week with my family, such a great place to eat especially with small kids. Kind workers, quick service, and great food. Even better memories.
Gisele Costello
Mar 1, 2025
5
Loved the food, very fresh and the staff are outstanding! I had a blt with avocado and an egg on a croissant roll,
and it was perfection.
The ladies behind the counter were so helpful and gave great service with a smile to boot!
Violet A
Jan 25, 2025
4
A decent sandwich place. We go here because the salad bar is great. A good variety and fresh!!
And people who aren't into salad for a meal can get a good sandwich or soup. Something for everyone
Jake Vyper
Jan 17, 2025
3
I usually order the Great Reuben (Original, not Light) or the Fettuccini Alfredo, with a glass of Jason's Deli freshly-brewed sweet tea or Coke Zero. I've been going to this particular location at New Hope Commons for more than a decade now, not as frequently as before, but not rarely, and I notice there seems to be a slight downgrade when it comes to their food quality in recent years.
I remember when in my first visits in Jason's Deli, every time I ordered a Reuben, the cashier would ask if I'd want regular or baked chips and my choice of side (usually I get French Onion soup, a fruit cup, or a side salad), but in my latest visit, I was not asked any of those. And what happened to the pickle dill that they usually include with the sandwich? Jason's Deli doesn't put that anymore. Yeah, sure you can get it from the Salad Bar, but it's usually included on your sandwich plate. I also prefer baked chips over regular, so when I got the regular chips I was slightly disappointed.
I usually order the full Original Reuben (Corned Beef, not Pastrami) sandwich but they also have Manager's Special which comes with half of any sandwich of your choice + a cup of soup, which is not a bad combo for a slightly cheaper price.
While the amount of beef in my latest visit was good, the Reuben in my sandwich tasted a bit cold as if it wasn't heated enough. The amount of kraut was good, and the Thousand Island dressing in the sandwich was fine. However, one corner of the rye bread was soggy, leaving me disappointed as I pondered how better Jason's Deli used to be.
Jason's Deli's salad bar is decent with a good variety of toppings, cheeses, and dressings you can add. You'll have to pay additional if you want to add protein though. I tried having chicken breasts in the salad, and it tasted okay. You can get the Side Salad added to your sandwich order for about $6 or if you want a bigger plate, you can get the Garden Fresh Salad Bar for about $11.45. Both options are fairly price. They also have other specialty salads I haven't tried, so if you enjoy eating salads, you might enjoy Jason's Deli.
Fettuccini Alfredo is not bad but not great. Don't expect it to be like Carabba's; it's a cheaper pasta but fairly priced; it comes with chicken and two pieces of bread, sauce is creamy enough. Chicken quality is better than its Italian neighbor, NY Pizza at New Hope Commons. My girl also enjoyed the penne with meatballs and marinara sauce.
I also tried their wraps a few times such as the Ranchero Wrap, which is a Mexican-style wrap Southwest spices. Wraps and most of the foods in their menu are healthier than an average fast food chain. They also have a good variety of typical soups like Broccoli & Cheese, French Onion, Chili, and some Noodle Soups, so overall, menu items are what you'd expect from a deli chain.
This Jason Deli location is at the center of New Hope Commons, close to the bus stop where many homeless people wait, and at one time, I saw a couple of them freely enter the restaurant without paying for food, and just eating the complimentary ice cream Jason Deli has for its customers. This is probably why they put coded locks for the bathroom doors: To prevent non-customers from accessing them. Overall, place looks spacious enough, even if it could get packed during Sunday lunchtime.
Jason's Deli's soda machine and sweet tea options are convenient. Sweet teas are freshly-brewed, and fantastic with lemon. The complimentary soft-served ice cream (vanilla, chocolate, or a mix of both) with the small cones or cup is nice but at one of our more recent visits, the ice cream machine was down.
Food was served fast, and someone brings it to your table, and someone also cleans them up, so overall, customer service is fine. The main reason we go to a Jason's Deli is for the Great Reuben, which is sadly, no longer great; hopefully, management will be able to improve overall quality of it.
Rami Ikhreishi
Dec 27, 2024
5
I was really impressed with the Restaurant, it was clean and well managed. The staff was kind and the most important thing I enjoyed the most was everything was fresh and on time. One of the best Jason deli’s, I have had. Thanks !
Eli Bean
Dec 26, 2024
5
Jason deli is the best place to go, the food is delicious. The management and the customer service was outstanding, I highly recommend them!", "The team went above and beyond to provide an amazing experience. The cleanliness of the restaurant is amazing. "I'm a repeat customer and always happy with the quality of the food, atmosphere and service of this restaurant!
Solin Hamwiyah
Dec 26, 2024
5
The food was so delicious, every bite was better than the last! Everything was cooked perfectly, and the flavors were amazing. The service was great too, the staff were super friendly and made sure we had everything we needed. They were quick and always had a smile on their faces, which made the experience even better. The place itself was really nice and comfortable with a great atmosphere that made me want to stay longer. Overall I had an incredible time, and I will definitely be going back. I would highly recommend this place to anyone especially tourists who are looking for a great spot to eat. You won’t be disappointed!
jeanne busacco
Nov 14, 2024
3
The food was excellent as usual but the waiter forgot our soups. Upon finishing our meal we were disappointed to find out that they no longer had soft serve ice cream. Then upon going to the rest room we were required a password to use the facilities. This was very inconvenient! I don’t think we will return.
Owen Lin
Oct 26, 2024
5
Food is dependably good deli style, tremendous servings. I wish their light or half servings were cheaper though. Salad bar is typical I feel. Always enjoy their drink and ice cream refills, we eat with 3 young kids. Sometimes homeless people make pit stops and use drink dispenser and ice cream I think. They use to come for the bathroom but recently learnt they had passworded bathroom door now.
james bundy
Oct 22, 2024
5
Great New York Yankee sandwich and great service too. The sandwich is a beast to eat but delicious and well prepared.
Tim Rodgers
Oct 5, 2024
5
Good food and nice place to grab a lunch. I had the reuben.
Donna Dixon (MeandQt)
Sep 29, 2024
3
Not good at all. Somehow the cashier thought I said no meat on my Reuben. It was fixed by putting the gluten free bread back through the toasting process and then adding meat.
Joe Geer
Sep 13, 2024
5
Food was good, nice atmosphere, and staff were friendly. I am sure we will come back. They also had some gluten options for our daughter.
Sachin Verma
May 28, 2024
5
I had lunch there with the customer, and I had a terrific time there as well as delicious cuisine.I had a vegetarian grilled sandwich and tomato soup for myself, and I have to say, it was really good. Without a doubt, I would adore returning to this place the next time I'm in Durham.
