Japan Express
Phone: (919) 384-9897
Cuisines
- Casual Dining
- Fast Food Chains
- Japanese/Sushi/Korean
- Restaurants
Hours
Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM
Map
Google Rating
-
One star.
My family loves hibachi, and honestly, hibachi should not be very hard to get right. Unfortunately, this experience missed the mark by a wide margin.
Hibachi is supposed to be cooked fresh on a hot grill, with flavor built in real time. What we received instead tasted like everything had already been cooked long before, then scooped into a container when it was time for pickup. Oh wait, that's because I sit and watch them scoop everything out of a pre-cooked container at pickup . Pre-cooked meat, rice, and vegetables does not equal hibachi. It equals leftovers.
Yes, the service was fast. I will give credit there. But speed does not make up for food that was extremely dry and nearly flavorless. There was no real sauce presence, no grill flavor, and nothing that resembled the fresh, sizzling experience people expect when they order hibachi.
What makes this frustrating is how easy the fix would be. Toss it back on the grill, add some sauce, heat it properly, and freshen it up before serving. That alone would likely take this to a completely different level.
As it stands, this was disappointing and not something I would order again unless the preparation changes. -
Every order comes with a severe case of the bubble guts and Hershey squirts.
My boyfriend and I ordered pickup from this restaurant off of Doordash. We sat in the parking lot waiting for it to show 'done' for nearly 10 minutes after it was supposed to be ready. I guess they assumed we would walk in at the time regardless? They could not get the order name right despite there only being 2 bags and 2 very different names.
The food itself was very disappointing. The chicken was rubbery, the steak was tough, and the rice didn't have much flavor. For some reason the white sauce was given to us in bags and my crab rangoon was...well look at it. I thought we were given egg rolls by mistake but no, that is a glorified cream cheese burrito.
I will admit that this experience was very funny, but neither of us feel well at this time. Order at your own risk and if you do order, Godspeed. -
I am a diabetic so rice is a no no for me. I ordered a hibachi chicken with no rice and add extra vegetables. I also told them I would pay extra if I have to. They gave me a dish that was 80% onions and they were old and slimy. When I complained the owner looked under the shelf to see who I was and then gave me 5 pieces of broccoli to compensate my complaint. I felt like he was judging me based off of how I looked
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I should have looked at reviews before ordering. The service was fine. Everyone working the front seemed to be in their late teens. No complaints. Young man answered the questions I had about the food. The food was absolutely not worth returning for another visit. I ordered one hibachi steak and one hibachi chicken and shrimp. This was the driest steak I have EVER had. You can see in the picture how dry it is. Without sauce it would have been inedible. The shrimp did not taste fresh and I could not eat more than a few bites of it. The rice was fine; the only decent things in the plates. Portions are small. I usually don't eat an entire hibachi plate at once. The plates look bulky only because there is a thick later of onions and zucchini under the protein. This is among the worst hibachi spots in the area.
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Had the special , food was fresh and tasty! Thank you ☺️
Nearby Businesses
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