We were at this hotel for a graduation. Upon check in, there were cookies, muffins and fresh fruits to welcome the arriving guests. Loved that. The hotel lobby and breakfast area was decorated with fresh flowers and UNC and Duke colors. Loved that, too. We were greeted with a smile at the front desk from Travis during our two (2) day/night stay. We gathered in the lobby area where there is a big screen television to watch the basketball playoffs with other family members. Breakfast was good.
Before checking out, I had a question for the front desk. After I gave Travis my room number, he opened the draw under the desk and handed me my husbands’ credit security wallet and said, “somebody turned this in”. I gave Travis a great, big hug and returned to my room. My husband didn’t even know he had dropped it and we would have been on our way home without it. My husband went out and thanked Travis as well.
I was there on Mother’s Day and they had fresh flowers in the lobby to be given to all of the mothers at the hotel.
I would definitely stay at this hotel again.
Dec 20, 2018
This is the only hotel I will stay at when I'm in town. The customer service from absolutely everyone was phenomenal. My family and I have never been treated so amazingly. The shuttle and its drivers were amazing. They made sure to let us know we could get rides not only to the hospital but to the shopping close by. My mom was going to miss breakfast one morning coming back from the hospital and the driver called the hotel and they made her a plate so she could eat. I would recommend this hotel to everyone. They truly care about everyone who stays. The rooms were great. The beds were so comfortable. If I could give them 10 stars I would.
Jan 9, 2019
This is a great place to stay. If you want a clean, comfortable, quiet place to stay, with friendly service, and conveniences - this is the place for you!
Because of medical reasons we are so picky about where we stay. We usually end up completely disinfecting a place once we arrive. Here, I only wiped a few things down - and even those things were not only visibly clean - but my cloth was spic and span after wiping it down. This is impressive because 99.9% of the places we stay are not this way.
Our only complaint was that the shower drain was slow. However, we let them know upon departure and they said they would take care of it right away.
Apr 26, 2019
Great time spent here. Good size rooms with all one needs. Will stay here again.
Jun 22, 2019
My wife and I stayed here for 5 weeks while I got radiation at UNC and absolutely loved it. It started with the manager showing us the room before deciding to stay here. He was friendly and professional and immediately sold us. All of the employees were friendly and helpful. The rooms were spacious, clean and well maintained. Housekeeping did a great job daily and was also very friendly. Breakfast is served daily and they always had a great selection changing daily. They also serve a light dinner Monday through Thursday and also had a great selection changing daily. Dinner included lemonade, tea , wine and beer which is a good bonus. Thank you for making us feel at home during this time and will only stay here when In the area.
Jun 30, 2019
Delivered food for a guest in hotel. Front desk lady was kind and professional. Hotel seemed kept. Guest in lobby socializing makes it seem very homey.
Oct 21, 2019
This place is beautiful! We have never stayed in a Homewood Suites, but we will definitely be back! Lots of room. Very very clean. Free parking. The service has been amazing! If you are a Hilton member you can request a later check out. The free breakfast was terrific! Lots of space for the breakfast area. Real plates and cups used for eating and drinking. This has been a wonderful experience! Free Wifi too.
Sep 19, 2019
Quiet property that was reasonably well maintained. Very friendly staff, particularly Shalandra and Katina, who keep the hot food coming and run an exceptionally clean eating area during breakfast. Biscuits and gravy were delicious.
Sep 11, 2019
Accidently hit one start before and I totally didn't realize it! Staff have been lovely as well as my room. I would definitely recommend.
Oct 24, 2019
Staff was lovely. The rooms were amazing. They had a little store downstairs that offered dinner options and snacks that you can charge to the room which was a godsend. However the door sperating the living room from the bed room wouldn't close properly. The fan didn't really provide any cooling properties. And there was like absolutely no food when I went down to breakfast meanwhile I went down at like 8:30 and breakfast starts at seven and is supposed to last until 10:30. Overall the pros outweighed the cons and I would definitely recommend this hotel
Nov 28, 2019
Fantastic room with a suite-style setup. Dishes included that you can load into a dishwasher and turn on when you leave. Nice bedroom. Why did every body take fans out of the bathrooms? Anyhow very nice for the price. Great value. Good breakfast. A little loud outside but not the hotel's fault. Nice in room fan killed the noise mostly. Awesome.