Outback Steakhouse
Phone: (919) 493-2202
Cuisines
- American
- Casual Dining
- Restaurants
Hours
Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM
Map
Google Rating
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Outback Steakhouse – Durham, North Carolina
We visited earlier in the evening than my usual late-night stops, and it made a noticeable difference in the overall experience.
There was plenty of parking available, which is typical for this location. Upon entering, we were immediately greeted at the host stand and promptly seated in a booth without any wait.
Our server came to the table right away and remained extremely attentive throughout the entire meal. Both entrées were cooked perfectly, exactly as ordered.
At one point, what appeared to be a manager delivered our entrées to the table, checked on us, and thanked us for coming in. That extra level of engagement didn’t go unnoticed and added to the overall experience.
About halfway through our visit, a large party—easily 30 or more people—arrived, and our server ended up taking them on as well. Even with that added pressure and clearly being in the weeds, she never let our table fall off her radar. She continued to check on us consistently and stayed engaged through the entire experience.
We paid using the table-side payment device, but unlike some past experiences at other locations, she remained present during checkout—asking if we needed a paper receipt and confirming details like entering a phone number. That level of follow-through stood out.
Going earlier in the evening versus closer to closing made a significant difference in service quality. This visit was a clear step up in attentiveness and overall experience. -
The food was great but the service was a little slow today. Our waiter was amazing but the hostess was unavailable for most of our visit? The desert was a pleasant finish to the meal.
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The food was great. Micaela took care of us and did a splendid job! She was attentive and made sure our drinks were always filled. The manager recommended the delmonico and bone-in ribeye. Both were wonderful. We left full and happy!
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We had the absolute pleasure of having Dylan as our waiter at Outback Steakhouse, and he completely went above and beyond to make sure our visit was nothing short of amazing! From the moment we sat down, he was warm, attentive, and incredibly delightful.
He gave us amazing recommendations that made our meal even better, and he went out of his way to check in on us and ensure we were completely happy and satisfied. Easily some of the best customer service we’ve experienced in a long time!
To top it all off, the food was amazing—cooked to perfection and tasting incredible. We will definitely be back! ⭐⭐⭐⭐⭐ -
Mikayla was AWESOME! So friendly and attentive. It was me dining alone on a business trip and she made me feel welcome by remembering my name and her great smile! Outback always delivers and Mikayla made this visit extra special!
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