The food is great, the people are great, the staffing is horrendous. We waited one hour before we got any service or appetizers and then it was almost another hour before we got our actual meal as we were waiting for a chef to become available. The restaurant was not at all busy so possibly just routinely understaffed. Once we
Got service and food it was very tasty but sadly waiting two hours for food is just unacceptable. Hopefully they change management because our server and chef were great
Jun 10, 2019
Had a great time at lunch today! The cook Ricky was very fun and funny! The food was delicious and our server Chandler attentive!
May 22, 2019
Good sushi, decent hibachi grill. The wait can be long in spite of having empty tables. Plus, it's not at all inexpensive. Not a lot of bang for the buck. That said, if you are lucky and get a good chef, it can be very entertaining but that is far from guaranteed. Most chefs are in robo mode, going through the checklist of motions. It's been a long time since I saw an actual Japanese chef there.
King of the Castle Christensen
Apr 26, 2019
Not only is the food phenomenal, the entertainment by the chefs is unmatched.
Even a quiet lunch was turned into a VIP Show. My son was already getting a nice treat, but the fact that the cheif (I wish I remembered his name) was beyond personal to my son, and even the wait staff, catered to him. It was an incredible experience.
My wife and I have on many occasions eaten here alone, for dinner or lunch, and we are always impressed by the food and service.
Jo Warren Long
Mar 8, 2019
Best Japanese Steakhouse I've ever been to. Beautiful decor. Hibachi Shrimp was tender and very flavorful. Hibachi Chicken was also good. Soup was the best I've had. Portion sizes were large and a to go box was needed. Our chef was entertaining and engaging. Would definitely eat here again if in the area.
Jul 23, 2019
Wanted to give two stars to lower their overall score to something more accurate but it wasn’t really that bad. But this is one of the more expensive Hibachi places my family has been too and definitely the least impressive. We got what appeared to be the least personable chef and his food was also lacking in flavor. The restaurants cleanliness gets 3 stars and the chefs performance gets 3 stars and the taste of the food get 3 stars. Take this and add that it was 20-30$ more then our favorite place back home and this place was just lack luster all around.
Jul 25, 2019
Everything came out as ordered. Service was fast and friendly. I had the crunchy roll, deep sea roll, and krazy train roll. Restaurant was clean, bathroom was clean, food looked fantastic. The only downside that I can really think of is that if you enter into there restaurant, you're going to come out smelling like food. But that's what you sign up for when you are going to a hibachi restaurant.
Aug 14, 2019
Delicious food and great service. I highly recommend the tofu noodles for a delicious vegetarian option. Tables seat 9 and they put different groups together. Our server Layla and our chef Fayas both seemed to like their jobs. The tropical fish tank is really interesting and cool to look at.
Jul 27, 2019
Sushi was excellent and fresh. The chef was thoroughly entertaining. Extremely clean restaurant. Waiter needed a little more training, but decent overall.
Aug 12, 2019
Literally the worst dining experience possible. Our party of 4 arrived at 5:00 on Sunday. We were told it would be a 1 hour wait for the hibachi area but we could receive service immediately in the area around the sushi bar. We opted for the bar area as we did not want to wait an hour. Our order was placed quickly. However, it took 1 hour and 20 minutes to receive our food. Even after the wait, the order was made incorrectly, and barely edible. All 4 orders of medium rare steak were cooked more than well done, into dry little rocks of meat, even including large bones. Kanki has been steadily going downhill for a while, but this will be our last visit there.