Extended Stay America - Durham - University
Phone: (919) 489-8444
Extended Stay America Select Suites - Durham - University offers everything you need when you need to be away from home for a few nights, a couple of weeks, or even several months. Whether you're relocating, traveling for business or require temporary housing, you'll find our spacious, fully-furnished suites with kitchens are the perfect, affordable option. All the rooms in our Durham - University hotel have full kitchens, so you can prepare meals your way. And every spacious suite is equipped with free wi-fi and plenty of space to relax and stay productive. Guests also enjoy pet-friendly rooms and on-site laundry facilities.
Details
- Guest Rooms 120
Amenities
- Accessible
- Fitness Center
- High-Speed Internet (Fee)
- Is Accessible For Free?
- Parking Available
- Pet Friendly
- Pets Allowed
- Wheelchair-accessible Elevator
- Wheelchair-accessible Entrance
- Wheelchair-accessible Parking
- Wheelchair-accessible Restroom
Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Map
Google Rating
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The check in process was very quick and easy and the staff have been very helpful with any questions or concerns. The room was clean, with everything working perfectly. The internet was also faster than some other places that I have stayed. Having a Target right across the main street and some food options is also super convenient while staying here. Would definitely stay again.
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I stayed at this location on November 7, 2025, and it was easily the worst hotel experience I have ever had. The room was disgustingly filthy, reeked of smoke, and was infested with live roaches. I was forced to leave only a few hours later because the room was completely uninhabitable and unsafe.
There was no staff available onsite to assist me at the time, and I was unable to reach a manager for WEEKS. I first started calling that Monday, 11/10/25 because that's when I was told a manager would be available, I was given the run around ever since. When I finally spoke with the manager today 11/25/25, he did not apologize at all for the experience or inconvenience & when I asked how something like this could possibly be acceptable, he responded that it was “to my discretion".
Instead of offering a refund for a room I could not even stay in, I was offered a 30% discount on a future stay, which is insulting considering the circumstances. I did not even receive a proper apology for my experience, I work in customer service and this was not handled properly!
I paid $124.84 for a room I had to walk out of in the middle of the night due to bugs crawling around. Which is absolutely unacceptable. The lack of accountability and customer service from management was shocking.
I do not recommend this hotel to anyone. If you value cleanliness, safety, and BASIC respect as a customer, stay far away. -
Ive stayed here for months and find the staff super helpful and almost like family. The wash room is run with coins or an app and that make doing laundry very convenient. Full size refrigerators and very comfy beds make this a must stay for me!!
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The girl at the front desk, Jennifer, she was very polite really made me feel at home when I got into the room. She was very friendly. I recommend anyone looking for a place to stay. It would definitely be the extended. Stay on Tower Boulevard ask for Jennifer.
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I stayed here for work and figured since I was only going to be in town for a couple months, it would be fine for a temporary stay. I was a little skeptical because of the low prices, but I tried to keep an open mind.
Right away at check-in I was told the “fully equipped kitchen” didn’t actually include cookware, dishes, utensils, etc. unless I bought them from the front desk. I’ve stayed at other extended stay hotels before that included those things, so that was frustrating and honestly felt misleading.
When I got to the room, it smelled pretty bad — kind of like BO and old corn chips. I ended up going to Target for Febreze just to make it tolerable. The room itself was rough around the edges too: torn carpet, missing bathroom door handle, no chair at the table, and surprisingly no microwave. The pictures they show you online are very far from what the actual room looks like.
That said, I’ll give credit where it’s due: the bed was actually really comfortable, the shower pressure was great, and it was pretty quiet at night. Because of that, I decided to just deal with the rest since I was only staying short term anyway.
About a week later I got a survey from the hotel and answered honestly. I mentioned the condition of the room, the kitchen situation, and that I wasn’t aware about when I would get housekeeping services. The next morning I got loud knocking on my door with someone yelling “management.” The woman who said she was the manager was clearly angry about my survey responses and immediately became argumentative with me about the cookware and housekeeping policies instead of just listening to the feedback.
That interaction honestly made me more uncomfortable than the room itself. I understand this isn’t a luxury hotel and I wasn’t expecting one, but I do expect basic professionalism. I ended up checking out early and just eating the extra fee because I no longer felt comfortable staying there.
I wouldn’t stay here again.
P.s. If the manager is reading this, I've included the email where it says fully equipped kitchen which it was not.
Nearby Businesses
.09 Miles Away
.13 Miles Away
Vintage, Thrift, & Repurposed
Durham Rescue Mission Thrift Store — Chapel Hill Blvd
Phone:
(919) 401-1935
.13 Miles Away
.18 Miles Away
