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Comfort Inn University Durham - Chapel Hill

4.2

3508 Mt Moriah Rd
Durham, NC 27707
Phone: (919) 490-4949
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Google Reviews

Photo of Karen Thiel Karen Thiel
Mar 3, 2020 5

My newly renovated room was wonderful, the breakfast biscuits were amazing, the staff was so very helpful and welcoming (especially Joyce at the front desk) and my mom would have probably tried to convince the manager to sell her those amazing flower "pots" at the door!

Photo of Sara Mears Sara Mears
Mar 15, 2020 5

We have stayed here at least once a month since September of 2019 because my Father is receiving medical care at Duke University Hospital. The staff is always friendly, clean & comfortable rooms and great breakfast!! Recent remodeling has made it even nicer!! They offer medical rates and have a shuttle which is very helpful!! Located near a lot of restaurants ranging from fast food to sit down table service. Close to multiple shopping centers as well.

Photo of anthony vangelist anthony vangelist
Jun 12, 2020 5

One of the best hotel I will tell u very clean room staff are great .. will come back

Photo of Mike Crouse Mike Crouse
Aug 29, 2020 5

Nice hotel, good location, friendly staff, and comfortable rooms.

Photo of Kathy Meyer Kathy Meyer
Aug 18, 2020 5

Very nice and clean would go again

Photo of Tyre Hutto Tyre Hutto
Sep 12, 2020 4

Clean open rooms

Photo of Algin Wiley Algin Wiley
Sep 11, 2020 5

Very clear and helpful

Photo of Damon L. Council Damon L. Council
Nov 20, 2020 4

Just there for a baby shower. But the service was wonderful..

Photo of Susan Bradshaw Susan Bradshaw
Nov 15, 2020 5

Excellent stay! So clean and comfortable!! Will definitely stay again! thks!!!

Photo of Jason Tunnell Jason Tunnell
Dec 2, 2020 4

Nice hotel. Not real truck friendly but doable. Do not take a loaded car carrier in there,low trees. Breezeway between the two hotels is 14'5". Lady at the front desk was really nice.

Photo of Michael Fleenor Michael Fleenor
Dec 3, 2020 3

Check-in went okay. The room type was what I had reserved and was clean and properly equipped. The beds were comfortable and linens were clean and didn't show any wear. Breakfast offerings were available and nice in spite of COVID-19 precautions. However, there was no coffee and no one at the front desk when I was ready for check-out at 10:30. With so few guests at the hotel, I think the morning staff could have been more attractive to the front desk and the "coffee available 24-hours a day station."

Photo of Kevin Drain Kevin Drain
Jan 3, 2021 5

Excellent. Love later checkout. Choice members can check out at 2:00. 12:00 for everyone else. Nice and safe breakfast selection during these trying times.

Photo of Sarah Rice Sarah Rice
Mar 30, 2021 4

Best sleep. Comfortable bed and I loved the pillows! So much so I had to go online and buy them. They get 4 stars because the breakfast was sad... mostly probably because of this ridiculous pandemic.

Photo of PRISCILLA Smith PRISCILLA Smith
Feb 14, 2021 5

Thank you cynithia for a wonderful pure joyful valentine's party invite i enjoyed myself. Msy the almighty give u tge strength you desire to have with life. Xoxox

Photo of Nancy W Nancy W
May 10, 2021 5

I have been coming to this hotel for years and always get the best service from Wanda Downey! She is very professional and takes excellent care of her customers!!

Photo of Denise Givans Denise Givans
Jun 4, 2021 3

The owner should be more concerned about the 3 stars instead of replying about the rate I paid. This hotel gave me the feel of a prison with the rooms the size of a jail cell. With the 3 kids I had with me I wish I had choose a different place with the discount I was aloud to use. The person who checked me was nice but nothing to brag about. As the owner so nicely stated to me (not in his words) but basically I shouldn't complain because of my discount. I still paid for a room, right? It wasn't free but it wasn't cheap. The hotel itself got 3 stars from me because I stopped to let myself and 3 kids rest for the night before driving about 6 more hours and didn't do too much there to give a higher rating. After the response of the owner on my rating I stand with my 3 stars for the hotel but hope no one comes in contact with the owner who will not care of anything you have a problem with.

Photo of Lee Adams Lee Adams
Jun 13, 2021 3

Blame it on the pandemic perhaps. This can't be an easy business these days and I'm sure it's tough to staff. Hope things pick up again and they can make a comeback. Sandwich approach: good/bad/good Common areas are nice, best bedding and mattress ever, toilet flapper valve leaks, dank smell, slow tub drain, bathroom vent fan inoperable, cockroach, chewing gum on sheet, pleasant staff and lowest price vs. competition.

Photo of Samantha Weidner Samantha Weidner
Jun 12, 2019 5

We have appointments often at Duke. We always stay at this Comfort Inn. This is a nice hotel a home away from home! The staff are always friendly, rooms are comfortable and CLEAN. The breakfast offered is delicious and compliments the hotel stay. Consider this hotel when you are needing a place to go while your in Durham!!

Photo of Tobias Funke Tobias Funke
Apr 26, 2019 4

My home away from home for the better part of a year. Clean, comfy, and quiet. What more could you ask for? Staff were all terrific, especially Henderick! Great location with tons of restaurants and attractions, and close to medical centers with a shuttle if needed. Only gripe is they could use a bigger breakfast room.

Photo of Brandi Bragaw Brandi Bragaw
Jun 5, 2019 4

It's a decent hotel especially, for the price! Nice pool and clean rooms. Several places within walking distance to eat. I would definitely stay here again!

Photo of mellow brown mellow brown
Oct 16, 2019 5

Actually really nice!!! The rooms are very pleasant. You really get GREAT service for the money you spend. I hosted a family reunion here and we were accommodated well. There was over 150 of us.

Photo of Chrissy Mintz Chrissy Mintz
Jul 25, 2019 3

We have stayed at this hotel several times, and this visit was kinda disappointing. The check in was easy, and the ladies at the front desk knew what they were doing. Our room was nice and clean. However, the bathroom had rust in the tub. While taking a shower the water never got hot. It was lukewarm. When it finally got hot it only lasted a couple of minutes. For no reason our toilet overflowed. Went to call the front desk only to find out our phone in the room was not working. Maintenance did come fix the toilet, but left water all over the floor. The breakfast was not that great. The eggs were slimy. The sausage looked undercooked. We also noticed someone who works there brought their children to work. The children were eating breakfast which is fine, they need to eat, but when they were putting food on their plates then dumping it back in the bowls where other people were getting breakfast, I had a problem with that.

Photo of Juan Still Juan Still
Nov 7, 2019 4

Alot of food around , nice rooms , staff was awesome

Photo of Thomas Smith Thomas Smith
Dec 1, 2019 5

I have been staying here for many visits due to surgery's at Duke for next day and the staff and facility is great.Clean rooms and very quiet.Thomas Smith.

Photo of Hilda Dee Hilda Dee
Dec 19, 2019 5

Love the place, clean ,close the hospital. Have all I need it at the moment..

Photo of NightNurse 4JAH NightNurse 4JAH
Dec 21, 2019 5

Good food. Clean rooms. Great service.

Photo of Steven Rhoades Steven Rhoades
Jan 21, 2020 3

Updated Review a year later. Currently undergoing renovations. Put up on the fourth floor while the lower floors were having work done on the rooms downstairs. Our room did not have any hot water for showers at 0515-0630 this morning. This is unsatisfactory for a hotel, no matter what the temperature outside is at the time. While the renovated fourth floor room looks nice with fresh paint, curtains, carpet, bathroom flooring, the toilets still need attention. They still need to have the gaskets on the ballcocks replaced, they continue to leak which then they try to refill the tank throughout the night every hour, disturbing your sleep. The shower faucet is about an inch and a half from the shower wall, which looks unprofessional for a hotel. Get a real plumber in the building to fix the bathroom issues. The employees at the front desk day/night/morning are top notch people, could not ask for nicer people. The hotel is nice and clean in the room and common areas not under construction. Nice breakfast and coffer bar in the mornings.

Photo of Randy Randy
Feb 10, 2020 5

This place truly lives up to its name - Comfort. Check in was fast and easy. The room was clean and comfortable and the breakfast was suprisingly good with a large selection. We will be back.

Photo of Lynette Floyd Lynette Floyd
Feb 8, 2020 5

They have great rooms with 4pillows on both beds. And free breakfast until 9am. It's a great place to stay.