This was one of my favorite hotel stays in a long time, and it certainly contributes to my interest in returning to Durham. The room was terrific: stylish and understated decor, high ceiling, plenty of desk space, well-designed bathroom (with door separating shower/toilet from sink area), and modern shower. The huge windows provided a sweeping view of the park and the historic brick factories. Most importantly, the hotel was immaculate.
Great location at the American Tobacco Campus (brick warehouses which are now a complex of restaurants and outdoor sitting spaces with a nice water feature running through it), and an easy walk to Main Street. Also, the morning coffee was very good.
I would definitely stay here again next time I'm in Durham.
Oct 15, 2022
Had a wedding to attend to in the Durham Bulls Park ... hotel was within walking distance of the rehearsal dinner as well. So this was very convenient to say the least. We had hoped for a short cut into the park but the long way around was fine. The hotel is very neat and clean. Beware the sliding bathroom door ... it's heavy but moves easily - we all sent it sailing and slamming the first time. Rooms are spacious. One of the rooms our family had, had the beds on one side - a TV unit in the middle and seating near the window. Which was a nice set up. Pool and exercise areas were great, unfortunately with wedding events there was very little time for those things. People were nice. But we had no idea that all things close early in the local area, so we got to bed earlier than expected each night. Would definitely recommend staying here. All things very local are a bit pricier than going out of your way a little ... but that's the price of convenience in a touristy type area. We enjoyed everything we could in the short time we had, sad we didn't/couldn't plan to stay longer.
Aug 3, 2022
Decent hotel with nice staff. But if the trains at 6 am don't wake you, the following one at 6:30 am will make sure you can't sleep. Then add to that the industrial noise from trucks, garbage collection, etc. and you are guaranteed to wake daily long before you're ready. So, if getting an early start to your day is what matters, this location will make sure you're up.
Jul 17, 2022
The rooms were nice and the staff friendly. One day, my key card just wasn't working and I had to get it replaced. A couple of things to watch out for. They don't always replace the towels, so I didn't have a towel for the walkout shower one of the days, surprising since I leave a tip for the maid service. Also, the shower floor was very slippery and I could have cracked my head open. Very low water pressure in the shower. The bathroom sink however, got hot water right away. As far as the gym goes, it is useful, however they don't always have towels there and one day the thermostat battery was dead so the air conditioning in there wasn't working. It was like a sauna. Also, it seemed as if the bar was closed Saturday night, for some reason. At least they weren't open when they said they were going to be open. One last thing, unless the windows are open, I feel like there's not enough light in the room. So, plan to have the window shades wide open to get enough light.
Jul 6, 2022
Check in was quick and easy. For the most part the staff was very nice. I had an issue with not having any shampoo in my room because there were two shower gel. They corrected the issue quickly. My room did have a very strong bleach smell when I checked in. It was very unpleasant and stayed in the room the whole time I was there. My room was not very clean feeling. There were stains on the floor and the couch.
Jun 25, 2022
Had no problems getting there, got right back on road and out of there. Nice venue.
Jun 10, 2022
Loved the location. The staff were very friendly. The rooms were clean. The overall hotel was very clean. The bathroom design should be different. The toilet shouldn't be closed off with the shower. The bathroom is located next to the entry door but doesn't allow for privacy. There isn't a door at the space allowed for basin use or general dressing. I believe reducing some of the living space where the bed is located (1 king bed room) would allow for changing the bathroom design. Also, there wasn't any towel rods. We had to use clothes hangers for our wet face clothes and damp towels. There wasn't any king of soap dish or shower caddy inside the shower. You literally have to place your soap or shampoo bottles etc on the shower floor tub. They do however provide pump soap and shampoo attached in the shower. I always supply my own because of brand type that I like.
May 24, 2022
Good location (near American Tobacco campus) and generally clean. My room was on the 2nd floor. Found that the shower had a mildew odor but forgot to mention on check out.
May 13, 2022
Clean and new. The front desk employee was kind and showed genuine concern about our stay and room satisfaction. He even accomodated us with a top floor and nice view. Loved the bar and the vibe downstairs. Rooms get pricey and their garage gets busy when there's shows next door, but the parking is convenient and reasonable. Great home base to explore Durham and unwind. Use Marriott points for the best value when prices are up for shows next door. Got a $380 value for just 35,000 points using that trick.
Apr 30, 2022
Wonderful stay. Clean and modern design. Very nice and great for the DPAC experience!
Apr 15, 2022
Nice hotel with amenities. Close to DPAC, Durham Bulls Ballpark, and the American Tobacco Campus. Friendly and helpful staff.
Mar 21, 2022
Went to the hotel bar after an event at DPAC. Waited 21 minutes in line for a drink....Maybe 5 sets of people were in front of us. Don't get me wrong the poor bartender was doing the best he could... He also had the people already sitting at the bar that he had to tend to. I can't believe that management didn't have more than one person working, especially knowing there is an event next door going on, and on a Saturday night!
Feb 28, 2022
Was very nice but for the price I expected a little more. Rooms are very tall. Customer service was great!
Feb 19, 2022
Hotel was very nice and clean. Staff was okay. There was one front desk employee who was super nice. He probably uses pro nouns he him her. Everyone else was okay but he actually took a moment to speak to me.