Tre Bella Bridal

I had nothing but helpful and easy, enjoyable experiences at Tre Bella when I was buying a wedding dress for my August 2019 wedding! I had previously looked at three other stores and Tre Bella had the best range for me of modern, beautiful, and affordable dresses. Their showroom is gorgeous and I felt like a princess trying on gowns.

I recommend looking at the designers on their website to see if you like the styles of dresses, and they will work with you at an appointment to find something you love. I also had alterations on my dress done at Tre Bella, and asked them to make a change to the straps (straight back instead of crossed); they also set me up with a removable patch of fabric that snapped in to cover my tattoo for photos, and sewed in a series of invisible hooks to bustle the dress very nicely.

I know they also have a range of bridesmaid dresses, which was not the option for me, but if you have local bridesmaids I imagine it would be very convenient and fun to have a group appt. They were polite about me declining to get bridesmaid dresses from them, and did not push accessories or additions/changes to the dress that I said I did not want. Everyone I interacted with from the saleswomen to the seamstress and the owners were all kind and helpful, answered my many (many) questions, and made sure I was comfortable throughout the process.

Thank you!!!

DO NOT SHOP HERE - IF YOU HAVE A VISION FOR YOUR WEDDING GOWN, THEY WILL DECEIVE YOU.
The wedding gown purchase process can be simple, it doesn't have to be stressful if you visit a salon where experienced sales people actually care about your vision and can provide honest, clear direction. This was NOT the case with Tre Bella Salon. I purchased my wedding gown from them in November of 2018 for my August 2019 wedding date. Most brides don't know what to expect when buying their gown or the alterations process so they look to the team of folks at a bridal salon to support them!

I expressed clearly my dress requirements - Bright white, Straps, Low back, I liked lace and I wanted my bust to feel secure and covered. Katie, the sales representative at Tre Bella sold me a strapless gown, while lovely, it was not in my style. I bought the dress simply becasue she told me I could make it my dream dress in alterations. In fact, she told me their alterations staff had worked on this exact dress in the past, lowering the back and adding straps - completely confident and made me feel excited about the final result. She paired a beautiful veil with the dress, that I purchased off the rack ($800) at their store. It was ivory, I did not realize at the time and was not told so. The sample dress was ivory with a nude underlay, the dress I ordered was in bright white... Katie clearly noted the alterations sold to me on the sales agreement. I paid in full that day. What a SALE! WHAT A SHAM!

Fast forward five months - I went in for my pre-fitting. The dress fit but I was eager to talk to the alterations team. I was told that was not something they did at this appointment, I would need to wait until the next one in May - 3 months prior to wedding date. But I pushed and said, can we at least pin the dress ourselves to see what it will look like, tucking in the back and holding up some fabric for straps. With some effort, Katie agreed and went down to ask the alterations person onsite for assistance.

Diane in alterations arrived, we shared the vision for the gown, lowering the back and adding straps to secure it. Her immediate reaction:
"That will not work"
"It will fall off your chest, the straps won't secure it"
"I am AFRAID to cut this dress"

Does that sound like what I was sold? It was a complete 180 - I was shocked and was not alone for either of these appointments. My family saw my fear and disappointment and expressed their shock also. I'd just spent $3,000 and could not have the dress I dreamed of. Now what do I do?

I went home that afternoon, upset, confused trying to gather my thoughts, should I wear the dress as is, and be unhappy or should I take the risk of cutting and altering it and not feel comfortable that my dress would stay on my body my wedding day.

These alterations were noted in the sales agreement clearly - "significantly lower back" + "add straps." They could not meet their promise and I was left 3 months out from my wedding date to find a new gown. I had to buy off the rack because there was no time to order a new one and alter in time.

The owner never reached out herself despite repeated requests. My attorney wrote a letter, which received no response. The dress and veil are still in possession of Tre Bella bridal, untouched, never left the store 8 months later and 30 days before my wedding, all I am left with is a significant financial loss and the sad reality of writing this review so at least other brides will be leery of the type of people running this business. It's sad, I recommended two friends there before this all happened, one who bought her gown there. Seems like I am the only one with the short end of the stick here. It's too bad that in this industry there are not repeat clientele and they simply do not care to do the right thing by their customers.

SAVE YOURSELF THE STRESS AND MONEY - FIND ANOTHER PLACE WHERE THEY ACTUALLY CARE! DON'T SHOP AT TRE BELLA BRIDAL!

I went to several bridal salons before coming to TreBella, but their customer service was by far the best. Not only did they pull dresses that met my price range, they also were very helpful in finding matching accessories and designing custom sleeves. I brought in my mother’s wedding dress and their seamstress was able to create the exact veil and sleeve pieces from her dress. They also helped me find a belt to match the jewelry I was going to wear. Their scheduling and organization were also very helpful. I didn’t need to worry about my dress details amid everything else. I would highly recommend TreBella Bridal Salon for your wedding dress. They are committed to making your wedding dress experience personal and stress-free.

Tre Bella was fabulous to work with! I used them for my wedding dress & accessories, bridesmaid dresses and flowers! They have a beautiful selection of wedding dresses! Becky and the Tre Bella team were so great to work with and I recommend them to everyone who gets engaged. They were very help and patient. You don't need to go anywhere else for wedding dress shopping. Tre Bella will make your dreams come true!
They do alterations at there bridal shop too which makes it easier for you! She was great to work with as well and my bustle was perfect.
The flowers for our wedding were perfect and I loved my bouquet! it was exactly what i was envisioning. I knew I had nothing to worry about when choosing Tre Bella as my florist.

My mother and I had been to multiple shops in Burlington, Raleigh and the surrounding area. We were so disappointed (and a few shops had us almost in tears... the bad kind) until we walked into Tre Bella! I saw them online and was determined to go, and boy am I so glad I did! They were so kind and patient and accommodating!! I am (unfortunately) very picky about how I would like the dress to look and Becky and Nadia made me so at ease and they did everything they could to help me envision the dress and make it just the way I want it. It will take awhile to come in, but I'm so excited to see what it will look like!
They have amazing, unique laces and a very wide variety of quality, classy dresses! No where we had been to could compare - the laces at other shops all looked the same. The environment is very relaxing and they treat you like an old friend. Such a lovely contrast to the other shops we had been to.
If you go to Tre Bella, I promise you won't be disappointed!