Name: The Retreat at Brightleaf
Telephone: (919) 381-5342

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Phone: (919) 381-5342

Directions 4.6

Google Rating

4.6

Kinsley Ackerman a year ago

I had such a great experience here at The Retreat! My masseuse was Liv and she was so incredibly kind. She took the time to really ask intensional questions about the three knots I have in my shoulder area. No one has been able to actually reach each spot and provide relief and she got each one!! Plus I have relief! I am so grateful for the care and attention given! The facility was also clean and nice! I was relaxed and very happy! 😊
aaliyah nicole 3 months ago

Yesterday I had a massage yesterday with LB and it was absolutely amazing! From start to finish, the customer service was top-tier and so welcoming. LB’s massage work was incredible he is professional, skilled, and truly relaxing. You can tell when someone is passionate about what they do. A true gem! I’m already looking forward to my next visit. Highly recommend!
Megan Thomas 3 months ago

I had scheduled a massage with this company and was excited to go. I woke up day-of with a bad cold and called to ask if I could be rescheduled so as not to get the massage therapist sick. They said they would charge the full cost of the day-of massage and then reschedule and that now that I had told them I was sick, that was the only option (to be fully charged for a massage I couldn’t attend due to an unforeseen illness).

I find this a bit unethical and terrible customer service. I won’t be booking with this company t again.
Laura Jameson 4 months ago

I love to call out specific staff members when I get truly spectacular treatment, but here I would just be listing their employment roster. As an overwhelmed bride, I sent them an email pleading for even advice on how to treat my bridesmaids for all the things they do for me. The absolute angels not only managed to get FIVE (5!) of us in for a massage and a facial, they made the experience so, so special. I cannot recommend a pre-wedding spa day enough, and I CANNOT recommend The Retreat enough. Just go here. Seriously.
Jessie Morvan 3 months ago

I thought I'd give this place a try since it's close to where I live. The esthetician was very sweet, but her touch was extremely light. I could barely feel what she was doing, and the facial wasn't relaxing or effective as a result. I've had many facials over the years, and they have always included the neck and décolleté area, so it felt odd that this one did not.

The front desk staff wasn't unfriendly, but they weren't particularly welcoming either. Overall, the experience wasn't for me, and I don't plan to return. For the same price, the facials I get from Anna at Bella Trio are on a completely different level. The experience and results are far better.