Name: The Retreat at Brightleaf
Telephone: (919) 381-5342

Visit Website

Phone: (919) 381-5342

Directions 4.6

Google Rating

4.6

Kinsley Ackerman 11 months ago

I had such a great experience here at The Retreat! My masseuse was Liv and she was so incredibly kind. She took the time to really ask intensional questions about the three knots I have in my shoulder area. No one has been able to actually reach each spot and provide relief and she got each one!! Plus I have relief! I am so grateful for the care and attention given! The facility was also clean and nice! I was relaxed and very happy! 😊
JHG 6 months ago

I have received numerous services at The Retreat since moving to Durham 5 years ago. They have many talented massage therapists and knowledgeable estheticians. They are client focused and work to make sure I am matched with the right provider for my needs. Thank you Retreat !
Bronwen Foreman 3 months ago

I booked an appointment at 11:00 a.m. on a Saturday, and when I arrived they said that the person I was booked with was not even working that day. They did not apologize once nor did they offer me a discount when I rescheduled until I asked for one. I understand that mistakes happen, but I expect them to be acknowledged. I won’t be coming back!
aaliyah nicole a month ago

Yesterday I had a massage yesterday with LB and it was absolutely amazing! From start to finish, the customer service was top-tier and so welcoming. LB’s massage work was incredible he is professional, skilled, and truly relaxing. You can tell when someone is passionate about what they do. A true gem! I’m already looking forward to my next visit. Highly recommend!
Megan Thomas a month ago

I had scheduled a massage with this company and was excited to go. I woke up day-of with a bad cold and called to ask if I could be rescheduled so as not to get the massage therapist sick. They said they would charge the full cost of the day-of massage and then reschedule and that now that I had told them I was sick, that was the only option (to be fully charged for a massage I couldn’t attend due to an unforeseen illness).

I find this a bit unethical and terrible customer service. I won’t be booking with this company t again.