Sonesta Select Durham Research Triangle Park

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Phone: (919) 484-2900

Directions 3.6

Sonesta Select Durham Research Triangle Park features spacious oversized guestrooms and suites in Durham, NC. Perfect for overnight business travelers or families on the road, the hotel offers generously sized rooms, great amenities, and a convenient location. Take advantage of the seasonal outdoor pool, fitness center, casual eatery, free parking and Wi-Fi, and more during your stay near Research Triangle Park and Duke University.

Boardroom

Occupancy: 10 - 10
Area: 273 square feet
Maximum Occupancy: 10
Height: 9 feet

Configuration	Occupancy	Area
Boardroom	10	273 sq ft

Meeting Room A

Occupancy: 22 - 40
Area: 611 square feet
Maximum Occupancy: 40
Height: 9 feet

Configuration	Occupancy	Area
Meeting Room A	23	611 sq ft
Meeting Room A	32	611 sq ft
Meeting Room A	40	611 sq ft
Meeting Room A	24	611 sq ft
Meeting Room A	22	611 sq ft

Google Rating

3.6

Dequon Singletary 4 months ago

This was by far the worst experience I ever had at a hotel. When I arrived there about 8pm to check-in with my 2 kids we walked in the room and instantly noticed the horrible smell in the room as if someone was just using the room. Then when we went to check the bed there were stains everywhere on the blankets and the sheets including blood stains on the mattress. The pull out bed had food crumbs and tissue paper in the bed along with blood stains. When I went to the front to get another room the lady at the front desk was very rude and did not care. I was told there weren’t anymore rooms and there was no one there that could come and clean it for us and there was nothing else that they could do. I Immediately checked out the room and could not get a refund.
Heidi Hinshaw 5 months ago

Overall 2.5. I don't think I got bedbugs. The building doesn't look like it can be very old but my room had been around the block. Carpet badly stained, furnishings scratched/a little dingy, and the bed was sort of broken - something wrong with the springs? But the bathroom was clean, it was quiet, the tv worked, and I felt safe. (Solo traveler - and I got back to the room late one night). Front office staff were friendly. My linens weren't changed or replaced & and no new coffee. And the pool is under repairs/not usable.
I got a super deal through my union ($58 per night plus tax!) so it was worth it. But I would have been sad if I'd paid $100/night. About 15 minutes from Durham, 12 to the airport.
Carl Rice 4 months ago

Suites were accommodating. Comfortable king bed with plenty of pillows. Nice assortment of furniture. Typical hotel amenities found in the bath area. Room was clean AND BUG FREE.
Domonique Price 2 months ago

The up keep of this hotel is extremely lacking in all the nesscary areas and extremely mis advertised and represented on their website and through 3rd party sites.. It appears they are under reconstruction/ renovations which was not mentioned on the website in so some portions of the building are unoccupied and half of the equipment on the side that is occupied is mostly down or doesnt work properly.
Grant Halverson 8 months ago

I hesitate to ever leave a 1 star review, the public rating is important for businesses. However, the BED BUGS need to be addressed. I was without a doubt mauled by BED BUGS with too many bites to count. How am I positive? I have had bed bugs in a past and those who also have know there is a sort of trauma involved with it. Hours spent researching the signs (most obvious being the stains and bite patterns), losing sleep knowing you're about to be a meal and never really knowing if the treatment worked or if they are gone for good.

This hotel has many symptoms of neglect, but dirty carpet and musty air is serviceable. I am scared nothing will be done about the bed bugs, based on the response from the staff. I truly believe the staff knows there are bed bugs and does not care. After notifying the front desk I am leaving, with or without a refund, because there is bed bugs in the room. There was literally no acknowledgement or reaction during the checkout process from the manager. I did not get a refund and actually had to pay for the next two nights after I left.

The most frustrating part is knowing that likely nothing will be done and there will be more victims. I have no choice but to move into the next hotel and pray that I did not bring them with me, but also that I do not continue spreading them myself. It's a bad situation for everyone, it has to be addressed.

To the general manager,
if you are going to reply to this message - please let everyone know when you are going to have experts start some treatment and how you will quarantine the areas infected if you continue operating during treatment. You have bed bug reports from 3 months ago and have more now.