Panera Bread
Phone: (919) 544-8360
Cuisines
- Bakery
- Casual Dining
- Coffeehouse/Café
- Deli/Sandwich Shop
- Restaurants
Hours
Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM
Map
Google Rating
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I went to Panera Bread around 10:00 AM. The staff let me know that soup service starts at 10:30, so while waiting, I ordered hot tea and sat outside. The weather was nice, and it was a pleasant spot to relax. Parking was easy and convenient.
At 10:30, I ordered the broccoli cheddar soup. It wasn’t quite as good as it usually is, but it was fine overall. The customer service stood out—they were very friendly and helpful. The restaurant itself was clean and well-maintained, which made the experience better.
Overall, it was a good visit with excellent service, even though the soup wasn’t at its best this time. -
Held off on writing this review because I love Panera, but this location is terrible. I’ve tried the 9th St location 3 times over the past month, and never had a good experience. Would suggest going to any other location in Durham. Each time I’ve had a pickup order placed in the app. It’s like they have contests on who can make food the sloppiest. The sandwiches have all the ingredients outside the bread. The tomatoes are hardly ever ripe. The soups are spilled all over the rest of the bag’s contents. The salads are brown and stale. Tired of opening the wrapper of a tuna sandwich, and the tuna and incorrect toppings are slathered all over the paper. 2 out of 3 times the order was completely wrong. As soon as they offer promotions, it appears they immediately mark them as sold out.
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Friendly and helpful Staff, good food as far as the chain goes. Wait times are fine.
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Panera was surprisingly good, the salad was very fresh, drinks were all available, the place was clean, the veranda was also nice, toilets with password!!I recommend it!
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EW! Frustrated that I didn’t open my to go bag before leaving. How could you look at this and think “yeah that’s fine to serve to a customer”?! No clue what that white stuff is. Maybe dressing?! But there’s a closed container of (non white) vinaigrette in there too. And it’s all over the outside of the box. Disgusting. Not to mention the bread that looks like it’s been chewed on. Gross.
Nearby Businesses
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