I love this Panera. Everyone is so nice, even the people behind in the kitchen have great energy. I have never had a bad meal here and it's never just thrown together even when they are busy. It's clean every time I go in, kind of a relaxing vibe with the music playing, it's pretty quiet even with a bunch of people inside. They do a really great job here. It's Durham so there are 100 places to eat between here and my house but when I'm craving a meal I don't have to cook, 90% of the time I'm driving over here because I know it's gonna be good and I know the people working are gonna be great. 5 stars every time. They really have a lovely crew there.
Mrs.B
Dec 29, 2025
5
This was the first time I did a pick up order online! Omg it was so easy to do! It gives you a time to pick up. At my time I went through the drive thru and gave my last name order was given quick! I will be using that service again! I got the Chicken pesto dipper and OMG IT IS SOOOOOO GOOD TO ME!!!
Guest of Life
Dec 21, 2025
3
Loved going here forever but just wanted to warn people about the bugs on the back wall near the self pour creamers :( thres ants and a spider yesterday. I thought i was seeing something but me and another customer just sat there and stared. Said something but hopefully it will get fixed but hasnt today either! just the spouts touching the wall where the bugs are are a little concerning
Amy N.
Sep 30, 2025
4
This Panera is one of my go-to’s. I can’t recall a time that any of my orders have been incorrect. I learned this morning that apparently they moved away from their location, in Patterson Place, over to a new location within the same shopping area (previously PDQ). Trying to find them in order to pick up my order made me a little late for work today, but at least I know where they are now. I’m adding a couple of pictures of the new location in case it helps somebody else.
Austin Le
Aug 30, 2025
5
haven’t been to panera in a while but they really have upped their game! i got the steak and mozzarella sandwich it was delicious. the broccoli cheddar soup was just how i remembered it.
staff was friendly and professional and the dining area was clean and very open. perfect for getting some work done.
Chris Taylor
Aug 7, 2025
3
Honestly the first Panera bread that I have ever been disappointed in. The sit and chill coffee shop vibe is gone and so is the food quality. Meal was thrown together and received half a bowl of salad that was mostly toppings. Next time I’ll go the Chic-fil-a when I want a rushed meal.
Amy N.
Jul 16, 2025
4
This Panera is one of my go-to’s. I can’t recall a time that any of my orders have been incorrect. I learned this morning that apparently they moved away from their location, in Patterson Place, over to a new location within the same shopping area. Trying to find them in order to pick up my order made me a little late for work today, but at least I know where they are now. I’m adding a couple of pictures of the new location in case it helps somebody else.
Robin Summerlin
Jul 8, 2025
5
Unlike some others I really like the new location. On the front row of the shopping center, where Panera belongs. Glad they don’t have a combination lock to get into the restrooms! Like the old location.
Samone Jones
Jun 22, 2025
5
This new renovation is beautiful. I got the old faithful blueberry lavender tea and the Chipotle chicken and avocado breakfast sandwich for the win. This location has the blueberry lavender tea as self serv- surprisingly and awesome. All the other locations I've been to its always behind the counter. The place is newly renovated roughly 3 weeks the emplyees told me, you can still smell the new lumber smells. Its like a shiny new penny. As for the service here, it was ok, some of the employees almost seemed a little bothered.
Ronald McKenzie
Jun 20, 2025
5
New location.
Sterile looks. Perfect for a hospital dining room.
No soundproofing, so it is noisy. Hard wood chairs, Machine foam to give you that instant coffee taste.
Just like any fast food center now. Went from a 5 star to one.
Stacey Edwards
Mar 30, 2025
3
Went to get my nails done so just wanted a quick smoothie... sat down in salon first drink and I had to throw it away it tasted real sour like something in it was bad. I will now always taste before I leave
