Name: Massage Envy - Southpoint
Telephone: (919) 493-3689

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Phone: (919) 493-3689

Directions 4.5

Google Rating

4.5

Jaiden Watson 4 months ago

lisa gave great pointers for maintaining a less stressful body for a day to day basis. the of knowledge that will go far. The 1 hour massage service had me walking out as if i changed my back, kinda like changing oil on a car. felt extremely relaxed and alot of tension was gone. i highly recommend and i didn't feel uncomfortable at all for a first time thing. felt welcomed
Cherrel M. 5 months ago

First time coming in for massage today. Was a great experience, very comfortable and relaxing. The space was clean and calming. Very kind staff. And Victoria did an excellent job with the massage- I'm feeling great afterwards. Would highly recommend going for a visit.
Paula Lombardi 3 weeks ago

Massage Envy is a franchise and they prefer their franchises to their customers. I finally threw in the towel today, forfeiting hundreds of $$$ in credits, because I cannot move my membership from a location in Charlotte, NC to Durham, NC where I now live. A membership can only be moved if the franchise holding the membership agrees. Why would they? They would be giving up those credits.
To make it worse, I can go to the Durham location and use my credits, but they charge me a surcharge since I am not a member of their location. And adding insult to injury, if I sign into ME's website, they will only show me Charlotte locations meaning I cannot book Durham locations online.
Most, but not all, of the therapists at Massage Envy have recently graduated from a massage therapy program and have little experience. It is a good place to get experience and then move on to better places. This has also been a problem, because I find a therapist I like and then they leave.
So ME, take my money. I'm cancelling after 20 years of membership. I'll never darken your door again. If you have read this far, please note that all the responses come from corporate with a promise to pass you review on to the franchisee. They never step in to fix the problems.
Michelle Blake 5 months ago

Excellent experience. I confused my appointment time and Lisa was gracious and kind enough to work me in. The massage was wonderful and exactly what I needed. I highly recommend her and will be back soon.
Jennifer Holley 3 weeks ago

Maria was wonderful!! Exact pressure I asked for!! Many times I am told a therapist is able to provide deep pressure, however it’s rarely enough. If you need a deep tissue massage, go see Maria!!