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DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park


4810 Page Creek Ln
Durham, NC 27703
Phone: (919) 941-6000
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Google Reviews

Photo of W C W C
Jul 8, 2019 5

This is a rewrite of a previous review I wrote when I thought I was being funny. I wasn't.This has become one of my preferred hotels for the RTP area when I come here for work, which is often. The staff is always friendly and professional, the rooms are clean, and the restaurant is a convenient option. The decor could be described as "vintage" but I personally like that style. The bathrooms I had in my room(s) were a little cramped but the shower head and water pressure are the only things that matter to me - this hotel has great showers, so check and check. Overall great hotel with plenty of parking and good accessibility. It's very close to a good gas station as well, so it's easy to refuel on the way in or out.

Photo of Mike Goede Mike Goede
May 18, 2019 5

I always stay here when traveling for work. I really like the staff and I'm always happy with the service. I'm not sure I've ever seen too many families stay here. This appears to be a mainly business travel hotel. And, they do that very well. I would not call this a five star hotel/resort because that is not what is trying to be. If you travel for business this is a really good option.

Photo of Grayson Shuler Grayson Shuler
Mar 13, 2019 5

My previous review was an accidental mistake on my part. I meant to put 5 stars, but it ended up posting as 3 and I didn't realize it. I use the hotel as part of the Green Bee Parking program and it has always been fine dealing with the hotel. The parking lot feels safe and I feel comfortable leaving my vehicle there while traveling at the airport. The shuttle runs all day and is convenient. It is a beautiful hotel with friendly staff.

Photo of Dina Jones Dina Jones
May 28, 2019 5

The ideal place for an individual stacation and rejuvenation. Great pool, cozy setting, and great breakfast options! Moreover, Ross has amazing customer service, and Paul was a fantastic driver. A tuned piano in the lobby. All is great. .. even with the foyer fireplace greeting in the middle of summer! This place can pull it off! May I have a rocking chair please?

Photo of David Margarit David Margarit
Jun 5, 2019 4

Was good, but housekeeping should really change they way they walk in and out of rooms in the morning to clean them. They flip the latch so the door won't close. Then swing the doors wide open and walk in and out and the door slams against the latch waking me up. They need a better practice especially for those that had a long night, u can hear those doors from 3 rooms away.

Photo of Kendell Writes Kendell Writes
Jun 16, 2019 5

Nice, clean rooms and beautiful lobby and lounge area. Enjoyed the breakfast but it could be improved upon for it's $15.00 price tag. Dinner was great and the staff was beyond professional. I will recommend this hotel and return here for both business and pleasure. Keep up the good work staff & management! :)

Photo of Brandon Yazzie Brandon Yazzie
Sep 16, 2019 4

Good place to stay. I stayed here for six nights. I denied housekeeping during my stay, hopefully I get the extra points to my Hilton Honors. Got a cookie at check in and stayed on the Hilton Honors floor. The restaurant was good, not great. The breakfast buffet was good, a bit pricey at $20 with tip. The room was clean and the gym was decent. I didn't use the room coffeemaker until my last morning and found there was still water in the reservoir and it had a mildew smell. Gross! I didn't use it and went down to the lobby to get coffee. The dinner at the restaurant was ok, good entrees started at $24 whereas you could pizza or sandwiches at $15. I was disappointed that I couldn't get a king room, the double beds weren't that comfortable. Overall the room was clean, but the AC unit was very loud. I was able to turn it off at night.

Photo of Jessica Traviso Jessica Traviso
Jul 17, 2019 5

I recently stayed here for four nights while in Durham on business. Everything was clean and fresh. This is a nice hotel and in close proximity to many different stores and restaurants. They also have good food inside the hotel at their own restaurant. Will definitely stay here again!

Photo of Diane Kooser Diane Kooser
Oct 16, 2019 5

This hotel is so lovely and genteel. The grounds are general facility are well kept. We were upgraded to an executive suite and loved the room. Breakfast service was a little uneven, but, overall a very nice property that's quite convenient to the airport.

Photo of Shanavia P Shanavia P
Sep 9, 2019 5

This hotel was a dream! My husband and I were celebrating our first anniversary and when my husband made the reservation, he informed the front desk of this. When we arrived for check in we were told that we had been upgraded to an executive suite! The suite was amazing, very clean, and perfect for our weekend getaway. We were also gifted breakfast vouchers and $25 for food and beverage in the hotel. We were blown away and very grateful for this. I have been recommending this hotel to everyone! The staff was very friendly and the food was amazing. We will definitely be back.

Photo of Diane Kooser Diane Kooser
Feb 10, 2020 5

This hotel is so lovely and genteel. The grounds and general facility are well kept. We were upgraded to an executive suite and loved the room. Breakfast service was a little uneven, but, overall a very nice property that's quite convenient to the airport.

Photo of Liza C Liza C
Feb 12, 2020 5

What an awesome experience! My company came here for a meeting and we were in the Camellia room , the staff was so pleasant and accommodating. The food and desserts were delicious. They had everything set up so nicely for us. They even give you a warm cookie on your way out. My trainer said she was staying over night and she would go back again because of how well she was treated with her over night stays. I highly recommend this lovely hotel!

Photo of Dave Brown Dave Brown
Jan 26, 2020 5

I appreciated texts from the staff asking about my stay. The room was comfortable, and the bed was amazing. The hotel was sprawling and had a lot of events and weddings in it during my stay. Plus, free warm cookies!!

Photo of Deborah Ann Williams Deborah Ann Williams
Jan 11, 2020 5

Great bar selection. Hearty breakfast! Top-notch accommodations and service.

Photo of David Chambers David Chambers
Dec 24, 2019 4

Nice facilities. Bathrooms were a little small, but overall a very nice hotel. Didn't get to use the outdoor spaces since it was winter, but bet it is even better in spring and fall.

Photo of Vincent Eury Vincent Eury
Dec 1, 2019 5

It's always great to be treated like family from the staff! Special thanks to Charlie who always remembers my name and return destination. She is awesome! Thanks to Karen who seated and served us, ensuring we didn't have a need for anything. Check in was great, as usual! Taylor and Chris made sure the room was to my liking and complimented me 1000 points for not using housekeeping. I'll see you on my next visit to Durham!

Photo of Mauro Ceresa Mauro Ceresa
Nov 20, 2019 4

I’ve been in this hotel already several times. The parking slots are a lot and if you come by car the last thing you should worry is the parking. The multiple entrance give you the possibility to make shortcut to your room even if you have parked on the back. Breakfast and restaurant are good, the number of rooms and price is reasonable, never had problem to book a room here.

Photo of Craig Ruzzo Craig Ruzzo
Nov 4, 2019 5

Perfect stay with plenty of pillows on the bed. It was an immaculate room and the front desk service was friendly and accommodating. Would stay here anytime.

Photo of Mary Ann Jones Mary Ann Jones
Nov 2, 2019 5

The staff is friendly and helpful. Dinner was great. We used their stay and park option. The shuttle to airport for early flight made for pleasant, well rested travel.

Photo of Kelly Martin Kelly Martin
Nov 14, 2019 5

Place is gorgeous They handled my sister in laws wedding very well The food was good! They actually make a decent steak! Rooms are well, rooms lol They are extremely clean, but there isn't anything special about them.

Photo of Levi Parkinson Levi Parkinson
Mar 11, 2021 4

Really nice hotel, only thing is our room seemed kinda old. Furniture was scuffed up, old tv(not a smart TV so could not log into Netflix) chipped tile in the bathroom. But very clean.Front desk was very nice as well.We had a good stay.

Photo of Thunder Storm Thunder Storm
Feb 23, 2021 4

Lg hotel!! The inside is so inviting! The rooms furniture is dated and the room carpet is old. I expected more inside the room by the looks of the interior hotel common areas. The staff is friendly and helpful with unloading too!

Photo of Donny Parker Donny Parker
Dec 7, 2020 5

Excellent place to stay when flying in or out. Clean rooms, friendly staff and very spacious. The lounge was open and they served food as well so we didn't need to go anywhere to eat. Also, they shuttled us to the airport in the morning so it took the tension out of getting to the airport. Also Alvin, the shuttle bus driver, was probably the most fun and friendly shuttle bus driver i have ever had.

Photo of Adrian Goynes Adrian Goynes
Sep 4, 2020 5

Always a good experience.

Photo of rick arnold (rick-pac) rick arnold (rick-pac)
Oct 11, 2020 4

The room was very nice and very clean. Wayne checked us in and was so nice and accommodating. A microwave in the room was the only thing missing but besides that everything was great.

Photo of Collin Salmon Collin Salmon
Aug 29, 2020 4

Pool hours are short, otherwise beautiful hotel.

Photo of Ms Nikky Ms Nikky
Aug 7, 2020 5

My experience was a breath of fresh air through a mask, from check-in to departure. The staff was genuinely friendly, informative and stocked with killer, warm chocolate chip cookies that I didn't mind cheating for. They even had little "extras" available in case you forgot to bring a toiletry or two as I did. The grounds were beautiful and thankfully so, since that is where my friends and I spent most of our time relaxing outdoors with a view of the pool (which was closed during our stay), catching up, and rocking away on the rocking chair deck. Our first night there, we ordered food from the lounge/restaurant which was amazingly run by a one-woman-show and she was so awesome, you would never know she didn't have any help; the food was also surprisingly good. I felt safe, my room was very clean/roomy, and I slept thoroughly well both nights of my stay; thanks to the incredibly soft bed in my room, and the peace and quiet. I left feeling refreshed and looking forward to another visit should I ever find myself in Durham again. In these times, that is all I can ask for.

Photo of Lydia Robinson Lydia Robinson
Jul 15, 2020 5

I loved the location of this hotel. I was greeted by very friendly front desk team and warm chocolate cookies! We got there early on a Friday evening, and the lounge was open which had a great menu of appetizers, and the bartender/cook was super friendly and efficient. The outside areas in the back of the hotel by the pool were relaxing. The customer service was excellent, very accommodating and I felt like they went above and beyond to make us feel comfortable. My room and my two other family member's rooms were clean and we had everything we needed to make our stay comfy during covid. There are places to eat and shop nearby so that made it extra convenient. I will definitely be back!

Photo of Tom Collins Tom Collins
Sep 27, 2020 4

Nice room. Service was excellent. Very clean. Rate was great. Wish I could have stayed longer

Photo of Harry Sasnowitz Harry Sasnowitz
Aug 15, 2020 5

This is a beautiful property, and so convenient to the airport and Research Triangle Park. Exceptionally clean, too. Amazing staff that truly offers service with a smile. And the free chocolate chip cookies are simply THE BEST!

Photo of Michael Michael
Jul 27, 2020 3

They advertised warm cookies, but never once said where. I never saw any. Also had some bag of items. Seems the front desk should be reminding customers. Especially when customers are probably tired.

Photo of Andrew Chambers Andrew Chambers
Oct 22, 2021 5

We had a very pleasant stay here! This was our first time at a Double Tree and had heard about their chocolate cookies, but we did not receive one. Otherwise, the staff is very nice and the hotel itself is very pretty. It gives a country estate vibe, with the massive fireplace and wood ceiling accents. We also enjoyed sitting in the rocking chairs on the front porch and view of the pool from our balcony. The only improvement would be around making the menu for the restaurant more accessible (either posted in the lobby or online). Thanks for a great stay and we look forward to returning!

Photo of Emma Carreno Emma Carreno
Jul 19, 2021 4

The hotel itself was clean and comfortable. The older gentleman at the front desk during check in was very helpful and polite. The young man working as I was checking out at 5am was rude. I arrived at the airport 5 minutes before departure as instructed and the shuttle was already full. The shuttle driver told me and another guest that the front desk would call us a cab. The front desk stated that the cost would be our responsibility and appeared to be incredibly irritated by the task overall. He attempted to call 2 different cab neither of which would arrive in time. All in all I would stay here again but make sure I was there for the shuttle at least 15 minutes in advance if not more. The shuttle driver was pleasant. The steak sandwich was griisly, the fries were good, the beer was ice cold, and the cookies alone are worth the stay.

Photo of NotDa StatusQuo NotDa StatusQuo
Sep 26, 2021 5

My experience here was very pleasant. When you check in you get warm chocolate chip cookies so of course that was nice. The hotel was clean. Our room was pretty standard. It was clean.Breakfast was good. It costed about $12.00. The staff was nice as well.My only complaint is that there was no microwave in my room.

Photo of Rachel Williams Rachel Williams
Jul 29, 2021 5

The service was by far the best I have had! The fact that the hotel is so large and so beautiful when you walk in, I cannot believe I got the rate we did. I loved the pool and outdoor seating as well as the location. This hotel is great for families as well as a weekend getaway. I hope to stay again.

Photo of Allison Wyant Allison Wyant
Jul 11, 2021 5

Warm cookies were the best! It was pouring when we came in because we had just come from my son's baseball tournament and we were soaked. When the man at the front desk handed us the warm cookies, it was the best! Only there for one night but we'll be sure to stay here again when in the area.

Photo of Casey Frankfort Casey Frankfort
Jul 10, 2021 3

This is my preferred room with a pool view? Paper thin walls have you hearing the elevator beeps even around the corner, not to mention the key card entry beeps from other rooms, water running from the room next door. What happened to a corner room or one away from the elevator or a top floor for a preferred room for HH Gold Members? No other food beside a salad on the menu could have satisfied the food and beverage credit... And no alcohol for that credit. You can find a better place.

Photo of Amanda Spriggs Amanda Spriggs
May 24, 2021 5

Polite, friendly, efficient staff that went above & beyond to fulfill requests. Excellent spaces & conveniently located. Helpful shuttle drivers. I'm coming back to this hotel anytime I'm in the area.

Photo of Bryony Chamberlain Bryony Chamberlain
Apr 30, 2021 5

I was sent to the hotel by an airline when I was stranded.,The airline made a mess of it but Wayne at the front desk and the lady at the bar did everything they could to help me! Great people, wish I could have met them under better circumstances... but you can trust them to help you!

Photo of Notorious TAP Notorious TAP
Apr 30, 2021 4

I had a nice quiet stay here. I love the balconies but the rooms are a bit out dated. I didn’t like my tv on the side of my bed instead of in front of it. The bathrooms in the rooms were very little. God don’t get me started on that shuttle driver. Other than that everything was cool. I wasn’t too mad about having to be there. I wish I had stayed longer

Photo of Brandi Williams Brandi Williams
Apr 30, 2021 4

Everything, was clean and had been sanitized which I have grown used to from always staying at Hilton hotels. When checking in, granted it was after 8:30pm, my husband and I were exhausted, we had not stayed at this hotel before so we did not know how to get to the elevator.We were using a digital key and initially were going to head straight to the room but after trying to find the elevator with bags in tow we had to wait several minutes for a hotel clerk to come to the front desk and give us directions.I did love the layout of the room, again everything was very clean as stated previously. I am used to having a microwave in my hotel room in this day and time, so that was a bit inconvenient, however because of my own assumption I may have missed that detail when booking. I am a Hilton Honors reward member, and very loyal to Hilton Hotels. Only when necessary do I request a late checkout, and have always been accommodated with at least a minimum of an hour. However, after having to wait for quite sometime for someone to pick up the phone morning of checkout to request additional time, I was met with a very matter of fact clerk who informed me that I would only be given an additional 30mins. Grateful, for any extra time, I was disappointed because I did not have a good night's sleep and had been and still was at the time of calling in extreme pain. It would have been nice to have had the opportunity to explain this. I do realize at certain points of time, everyone cannot be accommodated, so I will overlook this.

Photo of Masood Sayed Masood Sayed
Apr 20, 2021 4

Went to this hotel a few times for company events. Nice conference rooms. Location is convenient if you're coming off the highway.

Photo of Stormi Landing Stormi Landing
Feb 20, 2022 4

Everything was great. Staff was amazing. Especially Tony who was so patient with me in the mornings when I'm still half asleep. Lmao. I definitely will be return Negatives only. Hallways constantly had AC running. Therefor entertaining

Photo of Kyelle Banks Kyelle Banks
Jun 12, 2022 5

Loves it great people they give you towels to take and return at th pool. It was so great I went to a party that we had down stairs. Wonderful 10/10 would recommend

Photo of Nick Patel Nick Patel
May 30, 2022 5

This place is well known for its hospitality and good work in the facility. I loved having my little one with us at this location. They loved his little glasses and his positive attitude. Guests can feel the care taken on the property. The only place I would say is lacking is the quality of the food itself at breakfast. The employees are fantastic, but the food quality for the cost is high. The rooms are clean, the staff is accommodating to any requests, and the location is excellent. We will be back on our next trip to the Raleigh-Durham area.

Photo of Sean Boyce Sean Boyce
May 28, 2022 4

Started off bad. When I first arrived there were no handicapped spots available near the front, so I had to park on the side. Trying to get to the front, I find out that the sidewalk doesn't go all the way and there were no on/off ramps near the end, so I had to go ALL THE WAY back where I came. I'm frustrated and ready to leave a not so good review. Then I enter and I'm greeted by the warmest, friendliest person I've met in awhile. Mrs. Charlie Thompson was so accommodating and helpful. She is the main reason for the 4 stars! The hallways are tight but the rooms are spacious. Make the sidewalks more wheelchair friendly and I would recommend and revisit.

Photo of Analiese Hinchcliffe Analiese Hinchcliffe
Jun 12, 2022 4

We stayed one night as a stop over to visit family in the area. We checked in around 9 pm. The employee at the check in desk was so cheerful and welcoming. The lobby was packed with people enjoying food at one of the tables or kids watching the TVs. The weekend we stayed always had a baseball tournament so we weren’t surprised by the number of kids around. The room was clean. It didn’t seem outdated to me. There was an instance where the power surged at one point, but everything came back on after a second. My only complaint is that the AC didn’t seem to work in our room right. It was set at 65, but the thermostat said our room was at 70 degrees. It felt much warmer, not enough to make a big deal about for one night, but enough to disrupt our sleep.