Chipotle Mexican Grill
Phone: (919) 627-9249
Cuisines
- Casual Dining
- Mexican & South American
- Restaurants
Hours
Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM
Map
Google Rating
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I will absolutely not be returning to this chipotle. The only reason I returned today was because I had a free entree for them messing up my last meal. Its not even that the food is bad, it's the way they assemble it. Whoever the heavy set woman with the red bun and black glasses is that makes the food needs a reality check. Her attitude towards her coworkers and guests in front of me was like.. did that just really happen? She started yelling at her coworker because he mixed the old carne asada with the new batch and she looked at him and said "you piss me off" in front of a line of customers?
Last time I went I had a mobile order for a quesadilla. When i got in my car, the bottom of my bag was soaked. It happens, I figured it was grease. No. Whoever bagged my food mustve 3 pointed it into the bag from across the room. I got green salsa as a side, and it leaked into the box, covered my quesadilla, and leaked through. I got green salsa all over my seat.
Today, I wanted to claim my free entree, which again, I received because last time my order was assembled terribly. While she was making my burrito, I asked for green salsa. She put half of a scoop of the liquid, not the actual salsa. So, I asked for a LITTLE more green salsa, and she put a heaping scoop on top of what she had already put on there. If i paid for this burrito I would have absolutely had it remade, when she was rolling it, salsa was leaking out of every side. It felt apart from the salsa about 3 bites in, so I ended up eating it like a bowl.
Lastly, this place is just gross. I've never been in here and it's been cleaned. Food all over every table and on the floor. And the workers stand behind the line cussing and joking. Theres a new Chipotle that just opened nearby, please go to that one instead. -
I have found a piece of plastic bag in my burrito bowl pick-up order. I could've swallowed it if I didn't feel it between my teeth, and even then it's possible there were other smaller pieces I unknowingly ate with my food. This is disgusting and unacceptable. This was my first time ordering from this location and it goes without saying it will also be my last, quite possibly the last time I order from any chipotle.
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Food was great. The portions were great And for it being in a mall I was pleasantly surprised at its size. I did take my bowl home. And I definitely am not gonna complain about the customer service. As long as the line was, the people behind the counter were handling it very well
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This black woman was rude and very unprofessional making my food and I got very sick due to her cross contaminating and using her same gloves that she use to prepare food to text on her phone. When I approached the line she was standing there on her phone while I waited to give my order. She very poorly prepared my burrito to the point where I had to ask her to put it in a bowl. I used to really love this location but as long as that young lady is there, I WILL NOT RETURN.
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I must let it be known, this Chipotle was on point. My daughter loves Chipotle and some of these restaurants are terrible with portions and being sanitary well as customer service, that wasn't an issue today. Very Satisfied so our opinion may be different from yours, just give it a try.. It won't hurt... everyday isn't gonna be perfect!!
Nearby Businesses
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