Name: REEDS Jewelers
Telephone: (919) 544-1174

Visit Website

Phone: (919) 544-1174

Directions 4.6

Google Rating

4.6

G. Parker 9 months ago

I had a watch that was over 30 years old & needed a refresh. It that had stopped ticking, & the silver band & face was scratched.

When I got it back from Reeds it looked like a completely new watch. They brought it back to life. The face of it looked amazing & the silver had so much shine I couldn't believe it was the same watch. Their customer service was also great when I left the watch & picked it up.

If I ever need service again Reeds Jewelers will always be my jewelery store. I highly recommend! Kudos to them! 10 STARS!!! 🤩
Isabella Baldeosingh 2 months ago

Amazing experience at reeds picking an engagement ring. Colby was very engaging and helped us create the most perfect ring. Very nice and professional and I would totally recommend to anyone wanting to purchase a new piece of jewelry to come to Reeds at Southpoint. Colby is fantastic!!!
Harrison Toler 2 months ago

I purchased a Hamilton watch and strap from this store about a month and a half ago strap arrived ended up not fitting the watch so I returned and exchanged the watch for a Tissot PRX instead, just wanted to say two things Colby is the one who assisted with the exchange and I gotta say I was very impressed with him and his customer service was friendly helpful talkative attentive and just an overall genuine guy I will definitely be coming back to purchase more from him in the future. He went over all my options with me and made sure I made the choice I wanted to make I left very happy and accomplished and love the new watch I chose I’ve got 7 watches and I think this PRX will be one I wear very often
Thank you Colby!
Raul Leyva-Hernandez a month ago

The most phenomenal shopping experience I’ve had at a jewelry store, “Colby Jones” had the best customer service I’ve seen and was amazing at helping me figure out anything and everything I needed. Was insightful, knew his stuff, spoke to me and helped me with what I needed instead of being pushy. Amazing Class, I will definitely be returning! God bless you !
Sheyenne Wynne a month ago

I don't usually leave reviews, but I'm very disappointed with how REEDS has handled my Lifetime Care Plan.
I purchased the Care Plan for both a bracelet and a necklace expecting they would be properly repaired or replaced if damaged. Instead, my bracelet was deemed unrepairable, and I was only offered a gift card that isn't enough to replace the same bracelet today. My necklace wasn't properly repaired either—it was patched with an O-ring and broke again just six days later.
To make matters worse, I was repeatedly sent back and forth between the store and customer service without receiving a clear answer or resolution.
I simply want REEDS to honor the Lifetime Care Plan by replacing my bracelet with the same bracelet at no additional cost and properly repairing or replacing my necklace. This experience has been frustrating and has left me questioning the value of the Care Plan and the quality of Reeds Jewelry.