We came here to shop for a gift for our mom’s birthday and Finn was the greatest !! He was so educated on the product and helped out with our indecisiveness . He went above and beyond to help and was cracking jokes with us, we loved him!!!
Yani Murphy
Jul 13, 2024
3
If the staff would have answered my question when I walked in instead of talking over me to tell me that they were closing soon (in the next 10 minutes), that would have been great. It didn't seem like they were in a big rush to close in the first place because they were letting all the customers in front of me take their time trying on various pieces of jewelry and flip through catalogs. I understand wanting to focus on your client but a quick yes or no to my question would have been preferred over "We are only guaranteed to help this lady here but you can wait if you want to see if we can get to you". There were still people at the counter and in line by the time the store was supposed to close and the customers were nowhere near done shopping. If you have a cutoff time for receiving customers, it needs to be posted on the door.
Maybe I'll give this store a try another day BUT not any time soon based off of the service I received this time around.
