Name: PANDORA Jewelry
Telephone: (984) 287-7897

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Phone: (984) 287-7897

Directions 3.8

Google Rating

3.8

Kristin Esterley 7 months ago

I stopped by hoping to pick up a gift. I knew exactly the item that I wanted to buy and had checked online that it was in stock at the store. There was a line outside with a sign saying to wait until invited in. I was not greeted by any employee. After waiting at least 10 minutes while watching customers in consultations with sales clerks through the window, I got impatient and went inside to ask if someone could just ring up an item for me. I was told that no one could help me. I explained that I did not need a consultation, just someone to ring up an item. I was told again that no one could help me. I left and will not return. I understand that some customers need more attention, but at least one employee should be available for customers like me.
truthbetold smith 4 months ago

Wait times are unreasonably too long. Not enough staff or communication with customers about expectations, wait times, reasons for wait, no apologies or explanations of any kind. This is not ok!
Yuridia Gallegos 9 months ago

The manager was the sweetest person ever. The flower of my charm had come off and I didn’t have warranty on it and she still replaced it. I just paid $8 for the warranty on the new one!! Last time I came the employee wasn’t the nicest and wasn’t able to accommodate me (understandably so since I didn’t have warranty) which today totally made up for it!!
Ellen Shumate 6 months ago

Awful management. Only two people allowed in store at a time. Long slow line in mall. Better know what you want before you go in, you won’t have time to browse before you buy.
Tamika Krips a month ago

Highly disappointed. Went in to get some charms for my bracelet, the sales associate had the worst attitude. She did not want to help at all. She barely answered any of our questions. Ask her a question she would reply mm hm. Just rude all around. Acted as if the customers were a bother to her. Not returning. Rediculous