Zaxby's Chicken Fingers & Buffalo Wings
Phone: (919) 251-9650
Cuisines
- American
- Casual Dining
- Fast Food Chains
- Restaurants
Hours
Monday: 10:00 AM – 12:00 AM
Tuesday: 10:00 AM – 12:00 AM
Wednesday: 10:00 AM – 12:00 AM
Thursday: 10:00 AM – 12:00 AM
Friday: 10:00 AM – 12:00 AM
Saturday: 10:00 AM – 12:00 AM
Sunday: 10:00 AM – 12:00 AM
Tuesday: 10:00 AM – 12:00 AM
Wednesday: 10:00 AM – 12:00 AM
Thursday: 10:00 AM – 12:00 AM
Friday: 10:00 AM – 12:00 AM
Saturday: 10:00 AM – 12:00 AM
Sunday: 10:00 AM – 12:00 AM
Map
Google Rating
-
Waited for an extremely long time in the drive-thru and couldn't leave due to being blocked in by a curb. Wa is then given a completely wrong order. There were only 3 cars there for over 30 minutes and inside seemed quiet. Not sure what the issue was.
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There was a 15 min wait then they literally gave me a small portion of stale fries and a burnt toast… literally the only Zaxbys that’s buns… I live in Smithfield Nc and work here in Durham Nc. I’ve literally been to all the Zaxbys in the area and this one tops the worst ngl.
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I ordered my food through the driveway. Upon pulling up, the young man yelled something that I didn’t quite catch, so I just waited. 10 minutes go by, so I say, “Excuse me,” and he says, “Oh, thanks for waiting.” I order, and he repeats nothing back, so I get to the window, and I’m handed a container dripping with sauce when what I ordered only had dipping sauce on the side. So I let him know, and he goes on, “No problem. Leaves the window and come back with half the fries (the ones that didn’t have sauce on them) and overcooked, broken-up pieces of chicken.” I decided to just take the food. So I leave and park to eat, only to realize my drink is filled to the top with ice and barely any of my drink. I will not be back to this location as this is my first time coming to this location and my first time having bad customer service from Zaxby’s.
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When is this place going to get it together already? I ordered via the app ahead of time... A pretty easy order.
But they missed a couple of items so back in the drive through line I go to get ranch and a basket of bread.
Not to mention the last couple of times I've ordered inside and it's taken 20 minutes to get my food. Like how is fried, already made food slow???
If they're understaffed then management should be ashamed of themselves. Regardless, management needs to be better because something simply isn't working. -
demanded my man to come inside next time cause he placed an order online and put “drive thru” but she told him to come inside next time. it’s not what she said but they way she said it. very rude. he clearly put the “drive thru” option. and not to mention the food took forever to come out. she said “they forgot about you” lmao very unprofessional and rude. ohhh and not to mention, they forgot his drink. do better ;)
Nearby Businesses
.21 Miles Away
.35 Miles Away
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