Woof Gang Bakery & Grooming
Phone: (919) 321-0234
Hours
Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 6:00 PM
Map
Google Rating
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I couldn't be happier with Woofgang Bakery & Grooming! Summer always does an amazing job grooming my 10-pound poodle mix. She truly listens to my requests and is so considerate and loving with my dog every single visit. The entire staff is friendly, welcoming, and professional. We are so lucky to have such a wonderful business in town that genuinely cares about our pets. Highly recommend! -
I love this salon for my girls! I’ve got two Old English and Summer does a phenomenal job with them. I am always at ease when I drop my dogs off with Summer because she always takes such excellent care of them and I whole heartedly trust her with their care. The salon environment is professional, clean, and friendly! I will always choose to take my dogs here for salon services. Wonderful staff-Thank you -
I decided to give this place a try after my last spot had my puppy waiting in a cage for 6 hrs (first time this had ever happened in the last 9 months). I took my almost 1 year old golden retriever, still does not have her full fur grown out; I paid for FULL grooming ( I thought this was a full body trim, I asked to even her out throughout, including her legs, and her pants cut just as short and even, with the nails dremel, asked for anal gland expression,charged $114 with tip. All I got was a regular bath with just a trim of her butt/pants and the nails were just cut, not dremel so were still sharp (unfortunately she’s learning not to jump on people so yes the sharpness scratches) her ears still have visible gunk in them, she’s been licking and I’ve been smelling fishy odor from her back side (which never happens bc she gets professionally groomed every 4-6 weeks, and gets her glands expressed) so I’m assuming they didn’t do that either. I will say, if you just get a bath: it was good and fast (hopefully will do glands too), but should’ve atleast not charged for a full groom. I usually do not complain but I paid for a service we did not get. -
Today was my first time there with my energetic pup. They were absolutely wonderful with her and I would 100% recommend them to others. Summer was our specific groomer, and she was super sweet and made sure to understand what we wanted before even taking her back. Great experience! -
We have been taking our dog to this Woof Gang location for about a year and a half now, and every two weeks for the last 8 months as a diet change caused him to develop extremely dry skin (we have since reverted his diet back to his original food, but have kept the biweekly grooms per vet recommendation). This means our dog has been groomed here almost 30 times. We bring our own oatmeal shampoo and almost always add on a tooth brushing. He is an 80-lb golden retriever and excitable, despite technically being a senior at this point.
In summary, this is an XL double-coated dog, with skin issues, who is rather high-energy and goes to the groomer very often. His grooms can take up to 4 hours.
Even with all that, over the last 1.5 years, we have been completely satisfied with how Woof Gang has taken care of him. Beth has groomed him from day 1 and at this point, he probably loves her more than anyone else in the world. She always takes the time after appointments to give any relevant updates on his skin, ears, and behavior, and her outline trims are just gorgeous. It truly means the world to us that she goes that extra mile. Jason at the front desk has handled our many and varied requests like a pro, and he also has our deepest gratitude for always checking with us about our next appointment, and calling when it's time for pickup. He, too, has demonstrated real care for us and has made us feel welcomed and valued.
And, naturally, we've never had major issues with fleas, nicks, opaque pricing, etc. with Woof Gang Durham. They have treated us and our dog with utmost care, at an extremely fair price point for the area. Beth's grooming skills are top-notch and we consider ourselves lucky to be her clients. Jason is not only super friendly and warm, but also very on top of scheduling and clarifying grooming options.
We have become regulars for a reason. We have only good things to say about this salon and have happily recommended them to many of our friends & neighbors. Photos are of our dog fresh after a full groom & outline trim.
One last point: a vast majority of the one- and two-star reviews are for customer service from the front desk. The main question at a dog grooming salon is whether they properly groomed your dog. It is misleading to deduct four stars from a dog grooming salon for not receiving a "hello" upon walk-in.
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