Name: Woof Gang Bakery & Grooming
Telephone: (919) 321-0234

Phone: (919) 321-0234

Directions 4

Google Rating

Noemi Jasso 3 months ago

I decided to give this place a try after my last spot had my puppy waiting in a cage for 6 hrs (first time this had ever happened in the last 9 months). I took my almost 1 year old golden retriever, still does not have her full fur grown out; I paid for FULL grooming ( I thought this was a full body trim, I asked to even her out throughout, including her legs, and her pants cut just as short and even, with the nails dremel, asked for anal gland expression,charged $114 with tip. All I got was a regular bath with just a trim of her butt/pants and the nails were just cut, not dremel so were still sharp (unfortunately she’s learning not to jump on people so yes the sharpness scratches) her ears still have visible gunk in them, she’s been licking and I’ve been smelling fishy odor from her back side (which never happens bc she gets professionally groomed every 4-6 weeks, and gets her glands expressed) so I’m assuming they didn’t do that either. I will say, if you just get a bath: it was good and fast (hopefully will do glands too), but should’ve atleast not charged for a full groom. I usually do not complain but I paid for a service we did not get.
Allison Zimmerman 5 months ago

Today was my first time there with my energetic pup. They were absolutely wonderful with her and I would 100% recommend them to others. Summer was our specific groomer, and she was super sweet and made sure to understand what we wanted before even taking her back. Great experience!
Emily H. 2 years ago

We have been taking our dog to this Woof Gang location for about a year and a half now, and every two weeks for the last 8 months as a diet change caused him to develop extremely dry skin (we have since reverted his diet back to his original food, but have kept the biweekly grooms per vet recommendation). This means our dog has been groomed here almost 30 times. We bring our own oatmeal shampoo and almost always add on a tooth brushing. He is an 80-lb golden retriever and excitable, despite technically being a senior at this point.

In summary, this is an XL double-coated dog, with skin issues, who is rather high-energy and goes to the groomer very often. His grooms can take up to 4 hours.

Even with all that, over the last 1.5 years, we have been completely satisfied with how Woof Gang has taken care of him. Beth has groomed him from day 1 and at this point, he probably loves her more than anyone else in the world. She always takes the time after appointments to give any relevant updates on his skin, ears, and behavior, and her outline trims are just gorgeous. It truly means the world to us that she goes that extra mile. Jason at the front desk has handled our many and varied requests like a pro, and he also has our deepest gratitude for always checking with us about our next appointment, and calling when it's time for pickup. He, too, has demonstrated real care for us and has made us feel welcomed and valued.

And, naturally, we've never had major issues with fleas, nicks, opaque pricing, etc. with Woof Gang Durham. They have treated us and our dog with utmost care, at an extremely fair price point for the area. Beth's grooming skills are top-notch and we consider ourselves lucky to be her clients. Jason is not only super friendly and warm, but also very on top of scheduling and clarifying grooming options.

We have become regulars for a reason. We have only good things to say about this salon and have happily recommended them to many of our friends & neighbors. Photos are of our dog fresh after a full groom & outline trim.

One last point: a vast majority of the one- and two-star reviews are for customer service from the front desk. The main question at a dog grooming salon is whether they properly groomed your dog. It is misleading to deduct four stars from a dog grooming salon for not receiving a "hello" upon walk-in.
Kellie McDonald 9 months ago

Absolutely love coming to Wolfgang of Durham! Ky is so great with both lemon & mako and always takes care of my girls with such great care! The whole team is so sweet with them and has even taken on hair dye for all the dogs after I threw out the idea a year or so ago, lemon has rocked pink ears and we HAVE LOVED it! Might have to try it again for the holidays.

My only qualm with Wolfgang, is as a reoccurring customer who comes every 6 weeks for both dogs, I’d just like to have my appointment booked automatically for every 6 weeks. It’s frustrating when I have only 3 appointments on the books and then I have to keep up with each dogs schedule and ones booked out for two appointments, while the others got one appointment. Like they should just be booked out 6 weeks reoccurring indefinitely, or auto book for me. It would make my life a bit easier.
Other than that, the entire staff is wonderful, the groomers are super helpful and take feedback really well when it comes to cut and style for my doodle. They also let me know if they notice anything out of the ordinary which I appreciate. Both my girls love the Woofgang staff and we will continue to go every 6 weeks indefinitely!
Siobhan Duffy 9 months ago

I have been taking my dog, Luna, to Woof Gang for a little over a year. Luna is primarily groomed by Ky and Ky is great with Luna because Luna will start the appointment very nervous. The staff at Woof Gang are very good and encouraging with Luna. They take it slow and make sure Luna is comfortable during her session. Ky leaves thorough notes so if book with another groomer it is clear the service we like - we have booked with Haley once (also a great groomer).