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University Inn

4.2

502 Elf St
Durham, NC 27705
Phone: (919) 286-4421
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Google Reviews

Photo of Megan Shaner Megan Shaner
Jul 7, 2019 4

Front desk agent was patient and helpful on checkin. Room is nice and clean.

Photo of JoAnn Bellamy JoAnn Bellamy
Jul 6, 2019 5

Loved it. Clean rooms. Bedding was great. Highly recommend.

Photo of Awander Faniyi Awander Faniyi
May 11, 2019 3

I was surprised because the room was so big . I will stay here again when going to the duke clinic. The shower was cold and I waa disappointed . but everything was clean and the staff was the best

Photo of Amanda Saulmon Amanda Saulmon
Oct 31, 2018 5

Great hotel, especially if visiting for medical purposes (ask about the discount). Extra large room with plenty of space to spread out. Firm beds, with nice crisp and clean sheets. Tiny bathroom, but clean. Very friendly staff. Light but adequate breakfast. Parking can be a pain, but it wasn't awful. Our 2 yr old son had a great time in the rocker and lots of room to run after the long drive. Quiet rooms, never really heard the other guests on our floor. Will definitely stay again.

Photo of Sabrina Allen Sabrina Allen
Jun 11, 2019 5

Great visit. Clean rooms .Great staff.

Photo of Matthew Earwood Matthew Earwood
Jun 7, 2019 5

Not the fanciest or most modern, but very clean and well maintained. I cant really explain why I enjoyed staying here so much other than, it just hit right. The vending machine got stuck so I had to buy an extra PayDay but, who doesn't need 2?

Photo of Dottie Coone Dottie Coone
Jun 11, 2019 4

Showing this as a 2 star facility does not do it justice! It exceeded our expectations! Facility was clean, bedding comfortable, rooms spacious and nicely furnished, and staff welcoming and friendly. To top it off, shuttle is not only available for hospital transportation, they also took us to dinner and picked us up afterwards. Parking is tight; this is a city!

Photo of Brian Barrett Brian Barrett
Dec 23, 2019 5

Clean, great price and super convenient shuttle.

Photo of NORA MORENO NORA MORENO
Nov 10, 2019 5

It was a great. Clean, quite, small breakfast but good coffee. Friendly employees. Definitely I recommend.

Photo of Darlene Wutz Darlene Wutz
Oct 23, 2019 5

We were only here for one night but got a great nights sleep. There was plenty of counter space by the bathroom sink for all toiletries and again around the corner by another sink and microwave. The room was good size and clean. Parking was convenient and plentiful. Staff was very friendly and accommodating.

Photo of painfrancais painfrancais
Jul 15, 2019 4

It's a hotel. Nothing fancy, but the rooms are clean and nice. It's a block-and-a-half from the hospital and free parking. You can spend a couple dollars more and stay at better places, but it's not bad.

Photo of L D L D
Sep 12, 2019 3

The hotel has done a lot of updating which is nice but the parking situation is awful. Not enough spaces for all of the guests. Your only other option is to pay to park in the parking garage and that is ridiculous at $8.00. The staff are wonderful. Just wish they had better parking options.

Photo of Victoria Gainor Victoria Gainor
Oct 15, 2019 4

Great location if you need to be near Duke University Hospital or the VA Hospital. Nice staff, decent rooms

Photo of Gail Armstrong Gail Armstrong
Jul 30, 2019 4

We were pleasantly surprised. The room was nice and big, the bed was firm and comfortable. The only disappointment for us was the size of the bathroom and the fact that the sink was outside the bathroom. Would definitely stay here again.

Photo of edith gilliam edith gilliam
Aug 10, 2019 5

I will be staying at this hotel from now on. The people are welcoming and so friendly. The room was large enough to get my electric wheelchair in. The best part is the Bed. It was fantastic and I slept like a baby. And I am 70 years old and that's been hard to do for years. Oh and they also have breakfast for you. Love this hotel 😍❤️❤️

Photo of Karen Cooke Karen Cooke
Jan 14, 2022 4

Location near hospital and room size was great. Shuttle was awesome (will take you to eat & to/from hospital). Bathroom was a little small and had to pay for continental foods... no breakfast.

Photo of Lisa Martin Lisa Martin
Feb 23, 2022 5

The rooms were very clean and comfortable. Carlos at the front desk was extremely helpful and courteous. Restaurants (lots of them) were about a five minute drive.

Photo of Elizabeth Sutton Elizabeth Sutton
Feb 8, 2022 5

Great place to stay. Located right at Duke Hospital and Duke Cancer Center. Pleasant staff and clean rooms. At isn't fancy but very well put together and convenient to the hospital and other things in the Durham area. It's my choice when needing to stay in Durham.

Photo of Barbara Holman Barbara Holman
Mar 13, 2022 5

Our room was AWESOME, I was so impressed with the cleanliness and the whole hotel looked like a New Hotel. The staff was so pleasant I give them all a thumbs up, Carlos at the front desk was great and very informative when we asked for information on the phone and in person. I recommend University Inn 100% and if we are back in the Durham area we will be staying there again for sure.

Photo of Christina Miller Christina Miller
Mar 22, 2022 5

Could have been better. The other hotel guest were loud at night. Comfy beds, roomy space, our shower curtain kept coming in the shower no matter what we tried.... My husband showered with it out instead of in and didn't tilt the shower head in and water went everywhere!

Photo of Douglas Kelly Douglas Kelly
Mar 22, 2022 4

I have said in the past that the University Inn at Durham was a nice hotel if you are making a hospital visit. They have always gotten a good rating. The hotel is convenient to medical circle. There is a shuttle. They offer clean rooms and very fair rates. The day staff is fantastic. But for more than three years I have said hello almost weekly to the same night person. She won't acknowledge your presence. She will go out of her way to not be helpful. She is just plain not suited for being a front desk person at a hotel. Update 3.22.2022 The University Inn has gotten back to being a nice, affordable, friendly place to stay while visiting Duke University Hospital or the College. The hotel has turned over a few employees that needed to go. They continue to make updates to the rooms. A suggestion: if you are staying for a few days get a suite versus their basic room. It will cost you $10.00-$15.00 more but the table, chairs and couch will give you some room to eat or spread out.

Photo of Pam Ferrell Pam Ferrell
Dec 16, 2020 5

This was probably the cleanest hotel/motel room I have ever stayed in!!! Very roomy, super clean, comfy beds and the staff was so nice from the clerk at check in to the housekeeping. I loved that they had shampoo, conditioner and shower gel in pumps in the shower instead of the small plastic containers. Such a great stay at challenging time.

Photo of Bonnie Flowers Bonnie Flowers
Nov 29, 2020 5

Very nice people that work there. Great prices

Photo of Mary Mears Mary Mears
Nov 19, 2020 4

Always stay here when getting treatment at Duke clinics. SO conveniently located to hospital and clinics. And they offer a reduced rate if you're a patient. Not the most modern, but clean, reasonable and convenient.

Photo of Margaret Dority Margaret Dority
Oct 10, 2020 5

Excellent price.lots of space. Directly across from hospital. Everyone extra nice

Photo of Frank Masika Frank Masika
Oct 7, 2020 5

Amazing employees,small but very clean.good affordable start for duke foreign students. Ask for Rory to drive you around he's the best.puts his best foot forward 100% of the time

Photo of Dana Feimster Dana Feimster
Oct 2, 2020 5

Great staff very friendly. Good clean rooms great location to hospital. Good safe environment.would recommend to anyone looking for reasonable rates and good place to stay.

Photo of Elizabeth Sykes Elizabeth Sykes
Aug 11, 2020 4

Nice place nothing fancy. Front desk and staff are real nice and helpful. Definitely within walking distance.

Photo of Butch Darnell Butch Darnell
Aug 17, 2020 5

Nice spacious room perfect if you are going to have to spend several days.. couch & table in the room much like a suite. Across from main Duke medical center and VA center

Photo of Gary Day Gary Day
Aug 2, 2020 5

Great room, clean and ample space, 2nd time staying here, knowledgeable and friendly staff, reasonable prices, highly recommend.

Photo of Heart Mom Heart Mom
Jul 23, 2020 4

Pricing could be cheaper but it's convenient to the hospital and clean.

Photo of Ayreka Plowden Ayreka Plowden
Jul 12, 2020 5

Personally I like this hotel because it's always clean.... spacious .... and folk are always nice.... I hate my reason for having to stay at this hotel but it makes the reason for the trip more bearable

Photo of Joan Robinson Joan Robinson
May 22, 2020 4

The staff were very helpful and the room was nice and clean. No shuttle or free breakfast due to Covid-19 rules.

Photo of James Keatts James Keatts
Mar 17, 2020 5

The hotel is very nice located across the street from Duke Hospital. We have spent many nights in this hotel while my daughter was under going treatment at the Children's hospital. The rooms are large and spacious they just finished remodeling the hotel and it's extremely nice.

Photo of Roy Hall Roy Hall
Feb 26, 2020 5

Was a Great place to stay and the Price was right we will stay there again when going to DPAC

Photo of Fransisca Indraswari Fransisca Indraswari
Mar 4, 2020 4

Nice decent place to stay. Clean. Good for visitors of the Duke medical center / university

Photo of Pamela Truell Pamela Truell
May 1, 2022 5

The staff is awesome and incredibly helpful. The hotel is very clean very nice rooms. Would recommend it to anyone. If you have family at the hospital it is incredibly close it’s walking distance you can go on the corner and see the hospital.

Photo of Susan Douglas Susan Douglas
May 2, 2022 4

This is not the place to stay if you are looking to get pampered. But if you need to be near Duke Hospital and want a clean, affordable room, this is the place for you. Bring slippers, as there is no carpeting. I'd much rather wear slippers and forgo the dirty, gross carpeting.

Photo of Polariss Star Polariss Star
Apr 17, 2022 4

The rooms look just like their photos online in case anyones wondering. * Clean large room, Nice/Friendly staff, convenient location. * 4 Stars only because the snacks/food/breakfast station they have is very overpriced. But that’s my opinion and others might not think so!

Photo of Brandonstrong Brandonstrong
Jun 8, 2022 5

Our first time staying here and it was a great stay. Rooms were clean and very spacious. Staff was so nice from late check in to early check out. We actually felt like we were cared for. Thanks University Inn for making this dreaded trip a good stay. If you are in the Durham area and need a place to stay, we recommend University Inn for your stay.

Photo of S. D. S. D.
Jun 14, 2022 5

Carlos is awesome. He is so informative and friendly. I feel like we're in good hands there and I hope he knows how much he is appreciated!

Photo of Beth Ryder Beth Ryder
Jul 28, 2022 5

The rooms are spacious and incredibly clean. The staff is courteous. The location is right at a shuttle stop.

Photo of george fore george fore
Aug 15, 2022 5

Nice spacious, comfortable rooms. The service there is great, and as a patient of Duke hospital it's very convenient and they offer shuttle service to and from appointments

Photo of James Gardner James Gardner
Sep 6, 2022 5

I can't say thank you enough to the person that recommended this hotel. The staff was very kind, professional and responsive to all of our needs. Toya, Pinky, Carlos, Gail, Brian, Alexandra and Jose were absolutely phenomenal. It didn't matter what time of day, we were greeted and encouraged to let them know if we needed anything. Rorie kept our spirits up and made every shuttle ride special. He was very good with making recommendations for dining as well. Everything was clean and we saw people cleaning throughout the day. The service was by far one of the best experiences we encountered. I would definitely recommend the University Inn whenever you are in the area.