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TUMI Store - Streets of South Point

4.9

6910 Fayetteville Rd
Durham, NC 27713
Phone: (919) 224-1028
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Google Reviews

Photo of Harland Abraham Harland Abraham
Jul 18, 2023 5

Great store. Bought my son an Alpha Dual Access Continental 4 Wheeled Carry on as a graduation gift. They monogrammed it right in the store.

Photo of Wendy Sanhai Wendy Sanhai
May 20, 2023 5

I highly recommend this store and will always buy all my Tumi products here! The assistant manager Lubov Skiba is exceptional, professional and so very helpful and she is the reason I keep coming back to Tumi. Just 2 weeks ago I purchased a continental, dual access carry on suitcase. After my very first trip (just carrying on/not checking the suitcase) the handle broke off. Immediately after returning from the airport, I took the broken suitcase to the store and without any questions asked, Lubov replaced it with a new one. This was especially helpful as I am traveling again in 2 days! She recognized there was a screw missing in the construction and even apologized for the inconvenience I experienced. Lubov is amazing and exhibits the highest level of customer service of any establishment! A very loyal Tumi customer, WRS

Photo of Madeline Dietrich Madeline Dietrich
Mar 19, 2023 5

Kevin is great! Came here on a Sunday afternoon hoping to get a feel for backpacks. He was extremely helpful when explaining differences between models. Would recommend visiting here if you’re in the market for luggage!

Photo of Tom Levitan Tom Levitan
Mar 16, 2023 5

I left a Tumi suitcase for repair of the handle at the downtown Portland, Oregon store. Once repaired, the Portland store sent it to my local store at Southpoint and I returned the loaner bag and SP sent it back to Portland. Very pleased with service at rboth stores! This was a 7 year old bag - no cost for repair, loaner or shipping!

Photo of Brian Boyd Brian Boyd
Dec 27, 2022 5

Ask for Kevin! He is fantastic and will make sure you have the right piece of luggage!

Photo of Juna Glaude Juna Glaude
Dec 20, 2022 5

Great customer service and products, thanks guys