I have been a customer with Nordstrom for years, before moving to NC. I was actually trained at a bank through a company who contracted to training Nordstrom employees, but in 1997. The customer service is generally, almost always impeccable! My dearest friend and I come here quite often for meetings and our lunch dates. We both now bring our families! Clarissa in the Bistro is hands down the kindness, most attentive human! There are some things that can’t be taught; empathy and compassion are two and in a service role you should possess these characteristics. I also want to give a shout out to Jesus, who gives me full attention when ordering online take out and tries to make sure my orders are correct (they all mostly know my likes etc) lol Thank you Nordstrom Bistro Southpoint! See you soon
Brenda Rives
Apr 22, 2025
5
My brother and I ate at this wonderful Cafe today for lunch . Our lunch was delicious . Our waitress was Genyii. She was absolutely so sweet and efficient! She kept checking on us to make sure we didn’t need anything. My brother and I were able to spend quality time with each other. Thank you Genyii for the wonderful service you provided for us🥰
Matt G
Mar 30, 2025
3
The food is excellent but expensive. If you get take out check your bags, today I paid $22 plus tip for a single sandwich and they left out the fries. Half my food gone because of terrible service.
Bailey Leonard
Mar 8, 2025
5
Hidden gem at Southpoint. Menu has a lot of good options. Food and service were excellent. Shout out to Kelsey for going above and beyond. Noise level can be a bit loud.
kevin williams
Feb 15, 2025
3
I went and ordered a bowl of the crab bisque soup and was told it only came with one piece of the crostini bread, but if you order a cup which is smaller it also comes with 1 crostini. Shouldn’t the bowl by itself being bigger come with 2 crostini instead of just one?
Julia Lattarulo
Feb 12, 2025
4
This place is always fantastic. My family lives an hour away from any mall and one of the reasons we choose Southpoint is because of this Nordstrom Cafe. Food is great. This time I had the crab Mac and cheese 👏🏻