Name: LUSH
Telephone: (919) 224-1253

Visit Website

Phone: (919) 224-1253

Directions 4.6

Google Rating

4.6

F A 4 months ago

LOVE THIS STORE! The customer service was impeccable! I usually do not like shopping at the mall, but my daughter wanted to go. And since it was her birthday, we came to this mall. She wanted to go in and see the new store that had opened, and I AM SOO HAPPY WE DID!! The people who work there truly made our experience wonderful! We will definitely be back and have since recommended this place to a bunch of our friends and family members!!! I also don’t usually post reviews unless it was very horrible or very great service, and this definitely was REALLY GREAT SERVICE!!! THANK YALL AGAIN FOR MAKING IT MEMORABLE FOR US!!! Love this store and the people who work there!!! We will be back!! And will continue recommending this store to everyone!
Luna Solaris 4 months ago

Felt like I almost went crazy looking for the store, turns out they are now inside the mall:second floor by H&M. 😅🤣
Armand and Lez were wonderful, customer service was superb! 🤌🏻💖 Usually when I go to a store with my little one, the employees don't even get near me. Soon as I walked in, the lovely employees acknowledged my little one.
Abby Chandra a week ago

I have been to many Lush locations over the years having lived in multiple states, this location was by far my best experience. The main reason for this was absolutely because of my service from Krissy. She spent time with me listening to my needs and letting me try new things. We had a great talk about some problems regarding my skin and we worked together to come up with the best set of products to help. Will absolutely be back and cannot stress enough how welcomed and heard I felt walking into this location. Thank you Krissy!!
Macy Kimpson a week ago

I went to lush for the first time on Thursday with my mother and I have to say the experience was phenomenal! Delaney helped us find everything we needed while answering our thousands of questions and being so nice. I am from out of town but I will make it my mission to come back. Thank you so much Delaney!
Jose a month ago

I wanted to leave a review specifically to highlight the KC, who provides absolutely amazing customer service! I called the store earlier today to inquire about the Banoffee body spray, and KC was incredibly helpful and went out of her way to put me on the list for it.
While we were on the phone, we also had a chance to speak about a review I had previously posted. She was so incredibly sincere, nice, and genuinely apologetic. It is rare to find a manager who cares this much about their customers and takes the time to connect so beautifully. KC made me feel so valued as a loyal shopper, and her professionalism has completely won me over. Thank you, KC, for being so wonderful!