Name: LUSH
Telephone: (919) 224-1253

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Phone: (919) 224-1253

Directions 4.6

Google Rating

4.6

F A 5 months ago

LOVE THIS STORE! The customer service was impeccable! I usually do not like shopping at the mall, but my daughter wanted to go. And since it was her birthday, we came to this mall. She wanted to go in and see the new store that had opened, and I AM SOO HAPPY WE DID!! The people who work there truly made our experience wonderful! We will definitely be back and have since recommended this place to a bunch of our friends and family members!!! I also don’t usually post reviews unless it was very horrible or very great service, and this definitely was REALLY GREAT SERVICE!!! THANK YALL AGAIN FOR MAKING IT MEMORABLE FOR US!!! Love this store and the people who work there!!! We will be back!! And will continue recommending this store to everyone!
Abby Chandra a month ago

I have been to many Lush locations over the years having lived in multiple states, this location was by far my best experience. The main reason for this was absolutely because of my service from Krissy. She spent time with me listening to my needs and letting me try new things. We had a great talk about some problems regarding my skin and we worked together to come up with the best set of products to help. Will absolutely be back and cannot stress enough how welcomed and heard I felt walking into this location. Thank you Krissy!!
Jose 2 months ago

I wanted to leave a review specifically to highlight the KC, who provides absolutely amazing customer service! I called the store earlier today to inquire about the Banoffee body spray, and KC was incredibly helpful and went out of her way to put me on the list for it.
While we were on the phone, we also had a chance to speak about a review I had previously posted. She was so incredibly sincere, nice, and genuinely apologetic. It is rare to find a manager who cares this much about their customers and takes the time to connect so beautifully. KC made me feel so valued as a loyal shopper, and her professionalism has completely won me over. Thank you, KC, for being so wonderful!
Lindsey Huggins 3 months ago

My mom and I recently visted this location and had a lovely experience with Krissy and Delaney. Both employees were super knowledgeable about products in store and hooked me up by recommending a volumizing shampoo and conditioner bar that made my hair feel great! Also, was recommended some eye cream and I love it!! We live a little far from this location but we will be sure to visit here again when we can!
Danielle Samake a month ago

Love, love LOVE the Southpoint LUSH! The new location is accessible and much harder to miss. Special shoutout to Delaney and Krissy for being awesome customer service reps. I always feel very cared for when visiting this store. If you're ever on the fence about ordering for shipping or visiting in person, please visit in person. You won't regret it!