What an amazing customer service experience! I found this great corn car and badger bath bomb at Lush. When I got home I realized the Badger part didn’t make it with me. I called the store and the associate was super kind and told me they would put one behind the counter for me and added “See this is why we wear seatbelts!” Hilarious. I couldn’t make it back right away, I came back 5 days later and it was waiting for me. They’re reunited and I was a happy Lush customer. Thank you for being humorous and kind.
Lissie Cox
Nov 19, 2024
5
I went in the other day and Krissy and Apollo were absolutely beyond helpful. I was running short on time (my uber was like 3 min away), the store was a little full, and I’m a wheelchair user so it can be hard for me to maneuver in small stores even when they’re empty.
Krissy and Apollo were so cute and sweet, ran around the store grabbing all the snow fairy items and checking prices for me and helped me decide what to get with what i could afford. Then Krissy checked me out near the front of the store so I didn’t have to make my way to the register.
It was the best experience I’ve ever had at Lush and this location is always great anyway! Thanks so much you two, it really made my day to be helped so freely with absolutely no pity/judgement (which i’m used to when being helped as a wheelchair user lol)
shaquintamoore “SHAQ”
Sep 21, 2024
5
Get samples of everything because you will return to buy the product. Lush never disappoints. Happy Customer
Penelope S
Sep 14, 2024
5
LOVE Lush, but really love Lush at Streets! Super friendly staff who chatted with us about everything from bath bombs to hair products. Lovely young lady with stunning red curly hair rang us up and chatted all about hair and never made us feel rushed! Great service❤️❤️
Aleace Morin
Aug 15, 2024
5
ABSOLUTELY LOVE THIS PLACE! The two workers on August 8th were absolutely lovely and so incredibly helpful. Whoever was working absolutely deserves a raise. My two friends and I came in looking for Sticky Dates because of Leah from love island and the workers helped us smell it and also give us recommendations. This was the only Lush that actually had Sticky dates which was a total plus. They were so funny and sweet, I couldn’t say enough good things about them. The electric actually went out right as we went to check out and they were so sweet and apologetic even though it literally wasn’t their fault. 10/10 would recommend! Will definitely be coming back to this Lush if I need anything else. ❤️
Hope Henchey
May 27, 2024
5
Oh my goodness what a good experience! I received so much help preparing for what cosmetics I could use on a two-week train trip and I love everything I got! This is a special store with super kind staff!
Candace Rain
May 27, 2024
3
I tried Lush back in California when I used to live there and forgot how potent the smell is. It's unfortunate that they really don't have subtle scents. Their bar shampoo and conditioner just make my scalp itch.
Jasmin Diaz
Apr 28, 2024
5
Thank you to the employees at Lush at Southpoint! I always leave with a smile anytime I shop here due to the sweet and knowledgeable staff :) one of the employees recommended my boyfriend and I try the Mask of Magnaminty (Shrek Pack) for the raffle and we were extremely satisfied with the product! I definitely recommend going here for a great experience!
Cass Lang
Mar 2, 2024
5
This is our favorite Lush location! The staff is so friendly! They are really kind to my son who loves to pick out bath bombs and ask tons of questions about all the products. On our most recent trip, they even threw in an extra treat for him with a sweet note. It really made his day!
Nithya M
Dec 29, 2023
5
I've been a Lush fanatic for years, especially a die-hard fan of their moisturizers. Today, I stepped out of my comfort zone and switched from a commercial facial scrub to their Ocean Salt scrub, and WOW, it leaves your skin super soft. Proud to embrace harsh-free cosmetics. As an added perk they gave me a mini pot of sample to try out at Southpoint, which goes a long way and makes me want to come back again. #LushLove
Holton Avent
Dec 27, 2023
5
Very friendly staff and a wide selection of products. Delaney was very helpful and knowledgeable. Would def stop here for any and all of your beauty product needs.
Ashley Spellane
Dec 14, 2023
5
Khazar was amazingly helpful and knowledgeable, got me everything I needed and then some. They were super upbeat, friendly and inviting. Lush is always great but the fantastic customer service from Khazar made the experience twice as nice. Thanks so much!
