kalani Bennett
Jun 20, 2025 5

I went to the Streets of Southpoint store to just browse. Chrissy assisted me and gave great ideas on products that I wouldn’t have thought about. For example, I’m not big on taking baths; I normally like showers so I don’t normally pay attention to the bath bombs section. Chrissy gave the idea of using them as an air freshener in the car and also stated that using the bombs in the muslin bag can hang from your mirror or other objects in the car. I initially left the store without a purchase but circled back to purchase a couple of bath bombs on my way out because I liked the recommendation on using it in a way I hadn’t considered. Chrissy was pleasant and knowledgeable, as always when I come into the store. I appreciate her willingness to assist but allow a person to breathe and shop without being overbearing. Great job and customer service Chrissy.”

C Me
Jun 12, 2025 5

Danielle Truong
Jun 8, 2025 5

The staff here 💯 blew me out of the water. I brought my baby who has bad excema and the staff were able to recommend products to help her. She usually has to have a prescription cream but the dream cream they recommended healed her excema!!! It was amazing because I have tried so many other products. The staff played with my toddler as we talked and showed her the jelly products and kept her entertained as I learned about the products. They were very helpful. I love this store. 100% absolutely love. They answer all questions, always have a smile and they just do a great job. They also check products for allergies to ensure your little ones are safe.

Abby Jolet
Apr 24, 2025 5

Lisa Quinn
Apr 16, 2025 5

The person working today, 4/16/25 around noon crushed it. I don't come to the mall a lot because I hate how crowded it is and everyone trying to sell you something....but there's a middle ground! Today I just wanted to get out of the house and walked around....I was shocked at how everyone was on their phones and no one even greets you when you enter the store anymore. Lush was the only store where I was greeted when I walked in, I didn't feel pressured to buy anything and beciof that, I thoughtfully looked around and found something for my grandma's birthday....a bunny rabbit riding a carrot car bath bomb ....I felt good about the purchase. I felt welcomed, didn't feel b Pressured or like I was annoying. BEST EMPLOYEE I MET ALL DAY!

Alexis Amato
Mar 22, 2025 5

Lauren Pawlowski
Dec 27, 2024 5

Dropped into Lush on their busiest day of the year ~30 minutes before closing and was greeted with the sweetest, most enthusiastic people!!! Despite their long day and being so near to closing, Krissy and everyone else at the store were SO helpful, kind, and personable! Krissy took so much time and into giving thoughtful recommendations based on my favorite products and really made my experience there today absolutely stellar. This is my new favorite location thanks to Krissy and everyone else at that location!

Aeryn Faisst
Dec 12, 2024 5

Michelle
Dec 3, 2024 5

Lusha Kaufmann
Nov 23, 2024 5

What an amazing customer service experience! I found this great corn car and badger bath bomb at Lush. When I got home I realized the Badger part didn’t make it with me. I called the store and the associate was super kind and told me they would put one behind the counter for me and added “See this is why we wear seatbelts!” Hilarious. I couldn’t make it back right away, I came back 5 days later and it was waiting for me. They’re reunited and I was a happy Lush customer. Thank you for being humorous and kind.

Lissie Cox
Nov 19, 2024 5

I went in the other day and Krissy and Apollo were absolutely beyond helpful. I was running short on time (my uber was like 3 min away), the store was a little full, and I’m a wheelchair user so it can be hard for me to maneuver in small stores even when they’re empty. Krissy and Apollo were so cute and sweet, ran around the store grabbing all the snow fairy items and checking prices for me and helped me decide what to get with what i could afford. Then Krissy checked me out near the front of the store so I didn’t have to make my way to the register. It was the best experience I’ve ever had at Lush and this location is always great anyway! Thanks so much you two, it really made my day to be helped so freely with absolutely no pity/judgement (which i’m used to when being helped as a wheelchair user lol)

shaquintamoore “SHAQ”
Sep 21, 2024 5

Penelope S
Sep 14, 2024 5

Aleace Morin
Aug 15, 2024 5

ABSOLUTELY LOVE THIS PLACE! The two workers on August 8th were absolutely lovely and so incredibly helpful. Whoever was working absolutely deserves a raise. My two friends and I came in looking for Sticky Dates because of Leah from love island and the workers helped us smell it and also give us recommendations. This was the only Lush that actually had Sticky dates which was a total plus. They were so funny and sweet, I couldn’t say enough good things about them. The electric actually went out right as we went to check out and they were so sweet and apologetic even though it literally wasn’t their fault. 10/10 would recommend! Will definitely be coming back to this Lush if I need anything else. ❤️

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