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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

4.1

4620 S Miami Blvd
Durham, NC 27703
Phone: (919) 941-6066
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Google Reviews

Photo of KayBee KayBee
Nov 27, 2023 3

The hotel in general is fine. The room was clean and smelled fresh considering that the room had carpet. The bed was firm, which I love. The hotel was close to the highway and food, which was a plus. My only true complaint is the water temperature. While taking a shower, the water temperature was barely warm. I had to the run the water for 10-15 minutes before the water actually got warm.

Photo of Richard Ogin Richard Ogin
Nov 14, 2023 4

I'm comparing against the various hotels around DC I've used for business travel over the past 10 years. Pros - its tap water tasted fine (for the provided coffee and tea) - two water bottles provided without extra charge - the provided iron and board were both clean - had both a microwave and a mini fridge - they actually vacuumed the carpet as I walked barefoot Cons - ambulance sirens at night on the road directly outside - the hot water max wasn't so hot the first night - three coffees provided but only one tea - their bar served one of the worst mixed drinks I've ever tasted - add 10 minutes to all travel plans to deal with nearby road construction's one way traffic - if you have family entering and exiting the room, the bathroom door being in the way of the main door will drive you nuts

Photo of Shabnam Halsana Shabnam Halsana
Oct 7, 2023 4

Rooms are neat and tidy. Linens are spotless and fresh. Food is average and pricey. Fitness center is decent. There are no dental kits or house slippers provided so make sure you carry your own. Housekeeping is only on request, beverage/water refill is done only on housekeeping. Ironing board and iron are provided in room which was a big help. It was closer to my work and the RDU airport so that was a good thing. Also wifi is pretty decent, i was able to attend zoom calls and work without any glitch. But there are no eateries or shops nearby so you need a car to be able to roam around.

Photo of Allen Thomas Allen Thomas
Oct 6, 2023 4

Stayed here in September for 2 weeks for work. Overall it is a nice hotel, although there are some things they could do to spruce it up a little to give it that nice hotel feeling. My biggest complaint would be the pet stains from previous guest in my room. I have a dog so I appreciate that they allow pets, however they should keep them to a certain floor or rooms and if not they need to carpet clean. Also wasn't impressed by the $16 breakfast buffet, not much variety for price and menu for breakfast and dinner is not the best. I would stay here again for sure but I hope they can just change things a little just to make it feel nicer.

Photo of FA Mel Z (Z Goddess) FA Mel Z (Z Goddess)
Sep 4, 2023 5

This hotel was a nice overnight the second time around for me. The 1st time was not the best experience, but I'm glad I had another overnight stay. My room was comfortable, clean, and inviting. However, the breakfast offered is overly priced and not worth the visit. Definitely recommend exploring other nearby areas. But this is a nice hotel stay.

Photo of Jordan Laster Jordan Laster
Aug 29, 2023 3

Staff was great. Breakfast was also good but a little pricy for the caliber. Room was disappointing. It smelled heavily of bleach, which was quite unpleasant. Room lacked sufficient available outlets (needed 2 phones, Bluetooth headset and a laptop) and lacked modern USB receptacles. I dont think that 4 near the desk or beds is an unreasonable ask. Sink had very low flow & pressure. Heavy bathroom door with auto close was also repeatedly inconvenient. All told an OK place, but well below my expectations for the brand.

Photo of Kyle Fletcher Kyle Fletcher
Jun 22, 2023 4

Good hotel and good location for research triangle park. I booked breakfast, but the record of my booking was gone. The system incorrectly checked me out early so cleaners tried to come into my room while I was getting changed.

Photo of Giovani Wilson Giovani Wilson
Jun 19, 2023 5

After a delayed flight from Miami, and being stuck at Raleigh Durham airport, it was suggested by baggage claim to try this hotel... After reading through the reviews vs our overall experience, I must say, would come again. Our shuttle person, Ryan, was truly a vibe! Energetic, knowledgeable and kind. He suggested a food spot called, "The House", which seemed to be walking distance. The food there was amazing, I'm drooling just thinking about it. Upon arrival to the hotel there was a bit confusion from different parties, however Ms. J at the front desk truly took care of us! Blessings upon blessings. We only stayed for a few hours, but I imagine a longer stay would be even more enjoyable! As for the actual room, it is clean, but definitely in need of an update, no other complaints.

Photo of james james
May 16, 2023 4

Nice location right off Interstate 40. Only 17 min to unc chapel hill.The facility was clean and well maintained. There is ample parking. The rooms were clean and nicely set up. My only complaint was that the air conditioner sounded like a plane taking off what it would kick in. The drain in the bathroom sink was also slow. My main beef was the restaurant seem to be understaffed. This resulted in a long wait for a relatively simple dinner order. However everyone seems to have difficulty hiring enough help at this time. The front desk staff was very friendly and helpful. Overall I would stay there again.

Photo of Carol Carol
Apr 27, 2023 3

I wish in the near future the hotel can use wall-mounted refillable bottle for shampoo and hand wash instead of travel-size packs. The hotel can use more employee training. My trip partner checked in at night time and the front desk staffs chatted to each other in front of him for 5mins without attending to his check-in. There was an non-front-desk staff wearing the earphones with a straight face walked around, without having eye contact with guests she met while taking the elevator and also in the lobby

Photo of Ex Plore RG Ex Plore RG
Mar 19, 2023 4

Good location and service to and from airport. Stay here for business but I would stay here for personal travel. Clean rooms, reasonable prices and friendly staff. It would be nice if the restaurant was open Sunday’s when business people arrive for Monday work. Will stay here on my next business trip.