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Hilton Garden Inn Raleigh-Durham/Research Triangle Park


4620 S Miami Blvd
Durham, NC 27703
Phone: (919) 941-6066
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Google Reviews

Photo of Your Recommended Realtor Sharon Canovali Your Recommended Realtor Sharon Canovali
Nov 16, 2022 5

I've been making frequent visits to Durham to clean out a relative's home, with the help of a dear friend. Our 1st overnight, I chose a different hotel that was okay, but didn't inspire me to book there again. Via Google, I came across this Hilton Garden Inn. I see it's rated as a 3-star hotel, but based on its' employees friendly "above and beyond" service and true humanity, alone, should be higher. I do have to add the rooms are nice and the evening bar has a "Cheers" like feel and magically transforms to a top knotch fresh made breakfast area overnight. Marissa and Cleon absolutely have to get individual shout outs as exemplary members of a winning team. We've been back a few times with more visits planned. Thank you for being an extremely pleasant part of a long, difficult task.

Photo of Jennie McNamara Jennie McNamara
Nov 16, 2022 5

We discovered this hotel close to a home where a friend and I were working on an estate sale for her family member. The hotel is very nice with comfortable beds and friendly accommodating staff. Cannot say enough good things about the 2 people we have had the most contact with, over several visits to the area-Marissa & Cleon!They have a buffet type breakfast ($11) that is really good with a lot of choices with cook to order items that are great!

Photo of Scherrie Vogler Scherrie Vogler
Nov 13, 2022 4

The 2 beds room was really small. Nice and clean but not much room to get around. The bathroom was large. About as big as the room. We had to get our door cards redone often and that was a pain being on the 7th floor going up and down on the slow elevator. The hotel was booked solid and we were there for a large wedding so it was a bit of in convenience with these small details and pouring down rain all day and night.

Photo of Chris Lynch Chris Lynch
Oct 28, 2022 3

Right by the airport. Checked in at 1am, very nice black guy helped me. The furnace is on the wall, so AC doesn't work on the window part, it actually has its own touch pad. Bed was comfy. Shower was nice. Breakfast was available but as much as you pay for those rooms, a decent breakfast that doesn't cost 10 dollars should be added. It's ridiculous how they get over on you that way.

Photo of Anthony Kiema Anthony Kiema
Aug 30, 2022 4

More room for improvement with customer service. Great location lots of things to do around the area.

Photo of Khaleel Dugan Khaleel Dugan
Jul 28, 2022 5

Allow to start by saying Julie(The Best Front Desk Manager) and Pryl (The Best Front Desk Employee) are both nothing short of amazing! Because of life's circumstances I found myself having to stay at this hotel for a little over a month. Throughout the duration of my stay they both were sure to go over and beyond in efforts of making sure I was comfortable. To say that their people's skills are impeccable would certainly be an understatement. This particular Hilton operates with an abundance of integrity, diligence,and temperance. In my opinion, the above mentioned description of the operations of this hotel is because of Julie and Pryl, as they both are the foundation that this hotel needs to continue to build off of. The both of them are well deserving of a raise.

Photo of Julia Howey Julia Howey
Jun 25, 2022 5

Nice stay, rooms are clean, breakfast was good. Every staff we encountered was nice and offering too help. Will be back in a couple weeks. Thanks Pebbles for a great check in experience!!

Photo of robert mayo robert mayo
Jun 13, 2022 4

Not a bad hotel at all. Check in was easy. The staff was really nice and the room was clean. Breakfast was ok. Location was conveniently located near the interstate.

Photo of Karen Nickel Karen Nickel
May 7, 2022 5

Excellent services. Easy check in and out. Rooms very clean. Blind bed and pillows slept like a dream. Breakfast was a hot cold bar buffet depending on level of honors you are dictates your price. Food was very good.