Clarion Pointe Research Triangle Park Durham
Phone: (919) 695-9670
This Clarion Pointe is situated approximately eight miles from Durham Bulls Athletic Park and RDU International Airport. Local attractions include Meridian Business Campus, Research Triangle Park, and Southpoint mall.
Details
- Guest Rooms 92
Amenities
- Accessible
- Fitness Center
- High-Speed Internet (Fee)
- Is Accessible For Free?
- Parking Available
- Pet Friendly
- Pets Allowed
- Wheelchair-accessible Elevator
- Wheelchair-accessible Entrance
- Wheelchair-accessible Parking
- Wheelchair-accessible Restroom
Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Map
Google Rating
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The owner of this problem should be ashamed of the lack of care happening at his property. I would give 0 Stars if possible after this experience. I had one of the worst hotel experiences I've ever encountered at Clarion Pointe Durham. Upon checking in, the first room was filthy, poorly maintained, and completely unacceptable. Including, no amenities such as shampoo, condition or lotion in dispensers. I reported the issues and was moved to another room, only to find conditions that were even worse. After being switched a third time, I still ended up in a room that failed to meet basic safety and cleanliness standards.
The property had visible filth, dirty surfaces, and an overall neglected appearance. Most concerning was the absence of a working fire detector in one of the rooms, which raised serious safety concerns. Throughout my stay, I also witnessed suspicious activity around the property, including what appeared to be prostitution occurring on or near the premises, making the environment feel unsafe and uncomfortable. Someone on my team also recorded some of this activity as it was happening in the parking lot.
One of the most disappointing aspects of this stay was that the photos posted online do not accurately represent the property's current condition. The images make the hotel appear clean, modern, and well-maintained, but my experience was the complete opposite. Having to change rooms three times should have been enough indication that management is aware of the property's ongoing issues. Unfortunately, each room presented new problems rather than solutions. Cleanliness, maintenance, safety, and guest comfort all seemed to be low priorities.
I would especially encourage solo female travelers to carefully consider other accommodations. Based on my experience, I did not feel comfortable or secure on the property, particularly because of the condition of the rooms and the suspicious activity taking place around the hotel. I also asked a front desk employee if it was a residence hotel, in which she agreed. Meaning there are long term tenants paying rent versus being actual guests. Safety should never be something guests have to question when traveling.
I would not recommend this hotel to anyone looking for a safe, clean, or professionally managed place to stay. There are far better options in the Durham area. Potential guests should be aware that the online photos may not reflect the actual condition of the hotel they will encounter upon arrival. The fire marshal should this property to check for compliance as well. -
DO NOT stay at this hotel. The reviews are accurate about bedbugs. My husband checked in after driving from out of town and stripped the bed to ensure no bed bugs. I told him they could still be in the mattress and he only see them later when he sleeps because they come out when they sense body heat. Sure enough that happened that night. We have to now get a refund through the third party source it was booked through because the hotel said they cannot refund. This was a stressful ordeal considering my husband had to frantically search for a new hotel late at night due to this inconvenience, in an unfamiliar area and starting a new job the next day. Several hotels were booked up. The reviews are also accurate with the sketchy behavior at night time. If you value your safety and cleanliness do not stay here.
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On Friday, July 25, at around 9:00 p.m., I stopped by to book a room and simply asked if I could see it before paying. The front desk employee refused, even after I explained that I just wanted to make sure the room met my expectations before spending my money. It made no sense to me that I couldn’t see the room until after I paid. Because of that, I left and booked somewhere else. Very disappointing customer service.
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The rooms need to refresh it was smelling smoky.... and also there was garbage and used clothes in the closet... can do better... need an upgrade on service... the front desk was friendly...
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This hotel is conveniently located to the freeway and several food and convenience stores. The rooms are old and in need of updating, but are clean. The staff is wonderful and very friendly. We never woke up early enough to have breakfast. Overall this is a decent budget hotel if you need a place to stay. 4 stars.
Nearby Businesses
.01 Miles Away
.06 Miles Away
.25 Miles Away
.26 Miles Away
