Burger King
Phone: (919) 695-9811
Cuisines
- American
- Casual Dining
- Fast Food Chains
- Restaurants
Hours
Monday: 6:00 AM – 2:00 AM
Tuesday: 6:00 AM – 2:00 AM
Wednesday: 6:00 AM – 2:00 AM
Thursday: 6:00 AM – 2:00 AM
Friday: 6:00 AM – 2:00 AM
Saturday: 6:00 AM – 2:00 AM
Sunday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 2:00 AM
Wednesday: 6:00 AM – 2:00 AM
Thursday: 6:00 AM – 2:00 AM
Friday: 6:00 AM – 2:00 AM
Saturday: 6:00 AM – 2:00 AM
Sunday: 6:00 AM – 12:00 AM
Map
Google Rating
-
I would never come back to this facility again. I don't care if the world was on fire and I needed something to eat and this was the last place I would not even stop at this location. Aaron the girl with the blue hair the girl with the long blonde braids and the rest of the crew should be dismissed and a whole new crew should be brought in. For a person to have to wait 45 minutes to an hour to receive their food is utterly ridiculous. On top of that Aaron is the shift manager and she didn't even have the common decency to greet the customers that's coming into her facility spending money at her location giving her a reason to have a job in the first place. She moves slow she got these girls in here with this hair everywhere and nothing is covering their head. How dare they have 99% for cleaning rate we have women are walking around with hair all out. This is the slowest team I've ever seen at a restaurant facility in a fast food industry. They tore this down for a reason they should put something better up or leave this down or leave this spot empty because this location is a popular location and it cannot afford to have slow service. If you cannot have the right team do you need to have a different type of brand there. -
Multiple cars sat in the drive through for far too long without service while the guy who was supposed to be taking orders was outside smoking a cigarette. The cars ended up leaving.
Disappointing to see a brand-new Burger King ran so poorly. Hopefully the franchise owner steps up soon or decides to sell to someone who will. -
The manager Ernie is very rude and doesn’t know how to talk to her staff. I saw while i ordering food very disgusting. There is a male that is drunk working on the burger board. The shift leader manager on nights that have braids or locs i’m not for sure couldn’t tell. She sits in her car half of her shift and smoke, drinking, and also flirt with an employee while the staff is in there struggling needing help. If they need a code or anything they have to go get her from her car. That is not good way to run a business. I will never spend my money or time there ever again worst experience. I waited for food for about 30 minutes that is crazy. Please go and look at them. I will be contacting corporate as well.
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Unprofessional service and misleading information
I have never experienced such a hostile and disrespectful environment at a Burger King until my recent visit. I was greeted with an immediate attitude by the staff, who went so far as to imply that burgers were unavailable, pushing only the chicken or fish options instead. It became clear that because their shift was ending, the team simply didn't want to fulfill standard orders. While the acting manager eventually stepped in to rectify the situation-and confirmed that burgers were, in fact, available-it doesn't excUse the initial confrontation. It is disappointing to be treated poorly by staff who are being paid to provide the very service am paying for." -
I had placed my order and pulled ahead when I noticed things were not moving. I started paying attention to the time at 8:07. After waiting about 25 minutes and the car behind me leaving, I finally decided I wasn’t going to wait anymore. So much for fast food. I pulled into a parking spot and went inside where there was another person I heard talking that had also gotten tired of waiting in the drive through line. I understand that employees can’t help when they’re short staffed but there should definitely be apologies over the long wait time. I asked why it was taking so long and was told that they were short staffed though I saw at least 5 employees. Another person came inside after waiting at least 15 minutes for her mobile order. An employee asked for my order and told me it was being made at that moment. I waited a couple of more minutes before being given my food. I got back and the car and my clock read 8:40.
Between waiting to order and getting my order it took 40 minutes! That’s unacceptable.
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