Name: Water World, Inc.
Address: 135 S Miami Blvd, Durham, NC, 27703, US
Telephone: (919) 596-3000

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Phone: (919) 596-3000

Directions 4.3

Google Rating

4.3

Lisa Poger 8 months ago

The diving Discovery class was incredible for my daughter planning to attend a marine biology camp this summer. The instructors were so knowledgeable, welcoming and professional. Amazing to be able to go from NO experience to breathing under water in one day! Certification is next on the list. Can't say enough great things about the instructors and dive staff! Thank you Ken and Meredith!
April S. 7 months ago

Top-notch customer service all around. Came here to re-power our old Sea Pro with a Yamaha 115 and everything went very smoothly. Everyone was courteous, professional, and knowledgeable. Communication was also excellent. Highly recommend.
Les Stewart 3 months ago

The Service Team did an exceptional and professional job with the installation of a new F60 against all the challenges that come with hanging an outboard on a homemade wooden boat. Great communication to boot.
John Potter a month ago

Last summer I brought my boat into Water World for an alarm sounding (motor overheating). As they went through the motor there were other items they found wrong. I approved all of the repairs and knew ahead of time the cost ($4,400). That was a "tough pill to swallow". We got the boat back in September but due to an injury and surgery the boat was covered and parked in a barn until this year. A second surgery prolonged our launch for this season. When we launched the boat, within a few minutes the over heating alarm sounded. When I contacted Water World I spoke with Connor (new service department manager). He asked me to bring the boat in and he listened to my story/concern/complaint about the alarm still sounding even after the large repair bill. He was calm, understanding and asked me to give him/crew a chance to look at the boat. He was up front and said it would be 1-2 weeks. About 12 days later he contacted me and said that they had found the problem, fixed the problem and did not charge me for the repair. When I picked up the boat he explained that he was not with the company last year when I brought the boat in and based on my recollection of the issue he felt that the necessary repair last summer was an oversight and that it was the right choice not to charge me for this repair. Kudos to Connor for remaining calm and professional and making good on a mistake that we both agree should not have happened. Thank you again Connor for your professional conduct. By the way, a week later we launched the boat and everything was working great!
Stacy Whitney 3 months ago

Water World Scuba / Triangle Dive Shop is a wonderful place to learn scuba skills, book travel dives, and to find knowledgeable scuba people. The staff is friendly, competent, and always working towards building a fabulous local diving community.

I have some back issues, and was not sure whether I'd be able to dive at all. The staff here worked with me, we figured out the adaptations I'd need to make, and I've been happily diving since my certification earlier this year. I cannot overstate the patience and skill of the instructors here. I'd recommend this shop to anyone who dives, or who wants to learn more about it.