McDonald's
Phone: (919) 530-8510
Cuisines
- American
- Casual Dining
- Fast Food Chains
- Restaurants
Hours
Monday: 5:00 AM – 1:00 AM
Tuesday: 5:00 AM – 1:00 AM
Wednesday: 5:00 AM – 1:00 AM
Thursday: 5:00 AM – 2:00 AM
Friday: 5:00 AM – 2:00 AM
Saturday: 5:00 AM – 2:00 AM
Sunday: 5:00 AM – 2:00 AM
Tuesday: 5:00 AM – 1:00 AM
Wednesday: 5:00 AM – 1:00 AM
Thursday: 5:00 AM – 2:00 AM
Friday: 5:00 AM – 2:00 AM
Saturday: 5:00 AM – 2:00 AM
Sunday: 5:00 AM – 2:00 AM
Map
Google Rating
-
I have been here 2 nights in a row. The first night I was missing my sweet tea, second night missing a whole piece of fish off my sandwich and a whole fry. The telephone number doesn't work to complain maybe someone will see this and contact. Late night crew both nights 5/30 and 5/31
-
This is what you should expect from a McDonald's. Almost every time we have gone there, we have had hot, made to order food for them which I find refreshing when it comes to McDonald's.
The most important reason I post is the customer service we experience we receive is off the charts. Me and my dad have come to love the service team culminating in Jackie helping us not only order but with the app itself. If you see her in the drive thru, you know its a good day! -
Absolutely DISGUSTED. Bit into my burger and saw nothing but raw pink meat. Appetite disappeared. Despite having it delivered I went to the store to get it addressed, and the customer service was HORRIBLE. NO apology, no regrets over it. A nonchalant, couldn't care less attitude. Terrible.
-
Bathrooms locked, manager had to unlock it for me. I ordered a large caramel iced coffee with 2 extra portions of caramel syrup and 2 portions of espresso. Ordered biscuits with sausage gravy and a hash brown . Iced coffee was good as was the hash brown . But no biscuits under the gravy! When I asked him about the missing biscuits he said he would correct it and accused me of having an attitude and being rude! He brought me a fresh biscuit and gravy and said I could “keep the original gravy “ as if he was doing me a favor! Never again!
-
I am writing this review because I have repeatedly experienced communication issues at this McDonald's location. During my visit today, I asked for an extra condiment at the drive-thru window. The employee assisting me appeared unable to understand what I was asking. I repeated my request more slowly and clearly, but communication remained difficult, and the employee became frustrated before getting a manager.
When I spoke with the manager, I asked whether the employee spoke or understood English, given that they were working in a customer-facing position. The manager informed me that the employee did not speak English. While I have no issue with businesses hiring employees from different backgrounds, customer service roles require a basic ability to communicate with customers. Effective communication is essential for taking orders, handling requests, and resolving issues.
Unfortunately, this is not the first time I have experienced communication problems at this location due to a language barrier. I believe management should ensure that employees working directly with customers have sufficient English proficiency to perform their duties effectively and provide a positive customer experience.
Nearby Businesses
.14 Miles Away
.22 Miles Away
.24 Miles Away
.28 Miles Away
