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Holiday Inn Express & Suites Raleigh Durham Airport at RTP

4.2

4912 S Miami Blvd
Durham, NC 27703
Phone: (919) 474-9800
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Google Reviews

Photo of Emmanuel Spence Emmanuel Spence
Sep 22, 2023 5

Where to begin! I received a comp from the owners son. He was happy with work that my company completed for him, and provided me and my family with two rooms some months back, had an expiration date years out. I called and gave my info to Ms. Badillo, she checked everything out and got back to me promptly the next morning at 8:30, to confirm my reservation. If you check my previous reviews on other establishments you’ll see I don’t hold back. I can definitely tell this location is managed by the Daly family. Clean room, friendly staff, safe location. I didn’t have to worry about being bothered by individuals loitering outside in parking lots. The front lobby was immaculate clean, WITH free chocolate chip cookies! Did I mention the staff is actually friendly? If you’re in RDU and need a safe place to lodge, this is definitely it! With the direction this country has been heading, it good to know that we still have people who take pride in their work and want to provide quality service.

Photo of Hillard Wheeler Hillard Wheeler
Sep 17, 2023 4

The hotel was terrific, but my bed was way too soft. That was my only complaint. The gentleman who checked me in and the gentleman that handled the next were just pure professionals. I will definitely come back. They had a big party of people booked in the holtel, but never once made any of us feel like they were more important than me. Bravo folks, great hospitality.

Photo of Jennifer Fisher Jennifer Fisher
Jan 1, 2023 5

We traveled 9 hours to visit our daughter, who is in a nearby medical facility. From the moment we checked in, until the time we checked out, the service was the best we have ever had in a hotel. Every single staff member was friendly and helpful. I have never come across friendlier staff in any hotel I’ve stayed in. The rooms are slightly bigger than other hotels. The rooms were very clean and you can tell the cleaning staff does a good job. We asked once for housekeeping to collect our towels and empty the trash and they came within 5 minutes. We had a slight room problem halfway into our trip and they immediately moved us across the hall and took care of the issue right away. The hotel was beautifully decorated for Christmas and well maintained. The lobby and dining area have a very cozy feel. The continental breakfast was huge! Eggs, meat, potatoes, bagels, toast, yogurt, cereal, etc. This was a perk for us and saved us from having to buy breakfast. This is a pet friendly hotel which was a bonus because we brought our two dogs to see our daughter. The price of the hotel is very reasonable and a great value. I would stay here again if I needed to.