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Holiday Inn Express & Suites Raleigh Durham Airport at RTP

4.2

4912 S Miami Blvd
Durham, NC 27703
Phone: (919) 474-9800
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Google Reviews

Photo of Jamie B Jamie B
Jan 20, 2020 5

Nice hotel. Great front desk personel

Photo of Greg Mrotek Greg Mrotek
Dec 28, 2019 5

Great price for a clean and comfortable hotel. Very nice staff. Brought our dogs and had no issues. Good breakfast included.

Photo of Daniel Mc Donald Daniel Mc Donald
Dec 7, 2019 5

Nice and quiet. Very courteous and accommodating staff.

Photo of Chimbu Kumar Chimbu Kumar
Dec 5, 2019 3

Reachable from RTP and airport but room designs are extremely poor. How are we supposed watch this TV when it is not in front of sofa or bed. Very bad design!

Photo of Hunter Roberts Hunter Roberts
Oct 24, 2019 5

This was one of the best Holiday Inn Express' that I have stayed in. Staff was always super friendly and hotel looked amazing. The room was great. If you need a place to stay near Raleigh, stay here.

Photo of Rebecca Rogers Rebecca Rogers
Aug 28, 2019 5

I stayed at the Holiday Inn Express and Suites RTP after I had a flight delayed and the airport hotels were filled. I came in and met a lady with glasses and short hair I believe her name was Diane. She was super sweet and gave me a nice room really quick because me and my husband were tired. The next day we missed our flight and had to stay again and Sophia helped to extend our reservations with no problem and told us about the managers reception. Which was amazing, Demond, Jasmine, Gisell, and Toinette, was their to greet us with smiles and amazing food. Loved the alcohol selection as well. Even the manager Raquel came out and greeted us with warm welcomes as well. You can tell her employees love her. They were laughing and smiling. Even Natesha at the front desk was great with her deep southern accent and bubbly laughs, that kept us laughing. This was a great stay and definitely will be back on a Wednesday again. Whatever Raquel is doing she needs to keep it up, because after all the trouble we went though with the flight I knew our hotel was great.

Photo of Gordon Craighead Gordon Craighead
Aug 10, 2019 3

Nice layout in the handicapped room. The bed was a good height. My wife could get in it without help this time. The only downside was no towel rod near shower/tub.

Photo of Steven Kellett Steven Kellett
Jul 28, 2019 4

Great place to stay in the business district. Not a great deal to do in the immediate area so be prepared to drive. Staff were great.

Photo of P Strickland P Strickland
Jul 22, 2019 5

My one night stay here was great. I had a single king room on the 2nd floor. The room was very nice, spotless, quiet. The staff was very friendly, especially Calvin and Sophie. I had researched several hotels in the area and decided to try this one. I would absolutely stay here again. No complaints at all.

Photo of Trish Fields Trish Fields
Oct 18, 2019 5

My best stay by far in the Durham area! The beds are so comfortable and noice is minimal. Very clean and well designed hotel. The breakfast food was Excellent. I loved the Manager’s special! The meatballs and spaghetti with garlic bread was amazing 😉 Staff were so helpful and friendly. I look forward to coming back in the future. I am hoping they bring back the Pancake Madness Managers special.😊

Photo of Heather Swift Heather Swift
Jun 25, 2019 3

The best part of my stay here was Shawn!!! Every morning I come down and I look forward to seeing him serving breakfast! he's very meticulous when it comes to making sure the area around you and the area with the food is clean. He is a fantastic addition to Holiday Inn Express. He has made my extended stay WELL WORTH WHILE!! I would love to pack him up and take him home with me and my husband!! I would like to thank him for his thoughtfulness about making sure EVERYONE is satisfied during breakfast 😁

Photo of JOHhn Robinson JOHhn Robinson
Apr 5, 2019 4

Clean, large room, comfy bed. Staff were friendly and helpful.Location is good.Breakfast and coffee good - though I despair at the disposable plastic plates and cutlery. Surely that has to change in the next year or two. - But thats everywhere in USA right now. Knocked a star off for the train track. A goods train that must have been 2 miles long with several locomotives passed at 3am. The front where the locos were made a noise louder than I thought possible - I woke up thinking the world was ending. Adrenaline flowing - and it was a full 5 mins + before all the carriages had passed. It took me 2 hours to get back to sleep.

Photo of Paulette McWaters Paulette McWaters
Mar 26, 2019 5

The room was very spacious, the TV was in one area and the computer desk was separate allowing me to work away from the TV area. The bathroom was clean and so was the rest of the room. My husband was impressed with the gentleman serving breakfast, the man was attentive to all the guests and very pleasant

Photo of Kevin Smith Kevin Smith
Feb 24, 2019 5

This is a great property. Bed was comfy, shower was blissful and the breakfast was excellent. Best of all, the room was quiet. Never heard one plane (this is near the airport) and never heard any noises from other rooms/floors.

Photo of Ryan M. Stowe Ryan M. Stowe
May 31, 2019 5

Natesha always goes above and beyond to accommodate guests. Very nice, clean, and quiet hotel. Highly recommend.

Photo of Chip Raffi Chip Raffi
Feb 13, 2019 4

Two night stay. Frequent IHG member and guest at HI Express. Positive - very friendly and courteous early morning check in by Calvin. Also , Terry, housekeeping manager was attentive and polite. They were both terrific. Negatives - eggs both mornings were dry and over cooked. Front desk rep at checkout was untrained and never thanked me for staying. Didn’t feel appreciated as a guest. It’s a competitive business and need to make guests feel like you’re glad they chose HI. Would have given 3 star if not for Calvin and Terry.

Photo of Pamela H Pamela H
Apr 4, 2022 5

Top notch, great breakfast. Quiet rooms. Hot water takes a minute to get warm but the complimentary Shampoo, conditioner and body wash are a nice touch.

Photo of Cynthia Davis Cynthia Davis
Sep 26, 2021 5

Very clean hotel. Beds are so comfortable.

Photo of Jay Hicks Jay Hicks
Aug 10, 2021 5

I adore Evelyn who works there...so friendly and very helpful

Photo of Wayne McNeil Wayne McNeil
Jun 29, 2021 4

Great quite place to rest. Just needs bigger tub.. But I loved it!

Photo of Justin Justin
Feb 19, 2022 4

Not a bad hotel at all clean rooms pleasant staff, I'd request an even number room though, odd numbers to the rear and there's a railroad track that Amtrak runs and got loud at night.

Photo of Aashish Rathi Aashish Rathi
Mar 25, 2022 4

Super clean, super comfortable. Wifi worked great. Lot and lots of Indian food restaurants nearby. Loved this Area.

Photo of Don Williams Don Williams
Feb 4, 2021 3

The amenities are there for the most part. Check in was speedy and the desk clerk was fine. Did offer and promptly transfer Welcome Points to my IHG balance. Biggest issues are no ice nachine on every floor (this is a biggie for me.) The other issue (other than the overall smallness of the room) is the bathroom layout. The sink area is open to the room and there is separate bath/toilet area. If this is for you, then congrats. I, however, am not a fan. Room was pretty quiet despite being next to the elevator.

Photo of Keith Reinke Keith Reinke
Jan 3, 2021 3

Clean and comfortable but you can't see the TV from the desk the room's are just laid out oddly

Photo of Natural Beauty Natural Beauty
Oct 25, 2020 4

Friendly staff, clean lobby and restrooms. I was just there for a meeting with my son in the lobby, so I can only use his judgment on the condition and cleanliness of his accommodations, which he reported as “suitable for travel”.

Photo of Balkrishna Upadhaya Balkrishna Upadhaya
Apr 23, 2020 5

This location exists in near I-40 highway Durham.

Photo of Dee Reyes Dee Reyes
Aug 10, 2020 5

Very friendly & accommodating staff. Place is meticulously clean and I always felt safe.

Photo of Kathy Lee Kathy Lee
Aug 7, 2020 5

I want to start by saying I have never had such amazing and friendly service. Natisha checked us in and even though she was wearing a mask you could tell she had a big, genuine smile. 10/10

Photo of Nicholas Moore Nicholas Moore
Jul 16, 2020 5

Solid holiday inn. Clean and staff was friendly.

Photo of Adriana Metz Adriana Metz
Mar 17, 2020 5

Was here on business for three weeks. I enjoyed my stay here. Large rooms. Very quiet. Plenty of desk space to work. The employees are so nice and always there to help you out.

Photo of William Slowey William Slowey
Apr 12, 2022 4

It is a decent hotel under renovations. You could smell the paint in the hallways. The Breakfast was decent. Lacking in service... I asked for ride to the airport the day before. They did not call until time I wanted to leave. Driver was from another hotel and just siting around. I was shocked when random people were asked to wear mask in the main area during breakfast.

Photo of Joel Mosier Joel Mosier
Apr 16, 2022 5

Stayed on a recent trip to the area. Good room. Nice staff. Easy to and from airport. Great breakfast and breakfast area.

Photo of Teresa Waldren Teresa Waldren
May 11, 2022 5

Great stay! Beds very comfortable! Breakfast was very good. Sausage biscuits and gravy phenomenal!!😋 Just wished there was bacon 🥓

Photo of John Splain John Splain
Apr 26, 2022 3

The front desk absolutely rocks the best customer service! (edited for the correct hotel)

Photo of Robert Tarlton Robert Tarlton
Jun 10, 2022 5

We come to this hotel every six months. Evelyn has been there for the last three or four visits to check us in. She is very friendly and helpful, and seems to be a pleasant person. She represents Holiday Inn very well and is one of the reasons we keep coming back here.

Photo of Emiliano Villalpando Emiliano Villalpando
Jul 12, 2022 4

The front desk person was very nice. And and the beds are comfortable. The shower is nice, and the pool. And the breakfast is good, but one problem. The cleaning wasn’t very good we found Doritos in the microwave and found hair in the shower.

Photo of Carmela Williams Carmela Williams
Aug 28, 2022 5

We loved everything about this hotel. Our check-in was as easy as our check out process. Note that they do take a $25 charge for incidentals, which is not a big deal and correct it when you check out. It actually came in handy when we wanted a late night snack and drink. Anyway, our room was huge, clean and very comfortable to stay for the night. Bathroom was spotless, unlike most hotels; there seems to always be at least a hair on the floor or tub, or rust stains or peeling wallpaper, but not here. The bed had a nice weighted blanket which helps you sleep well. The pillows were so comfy, goose-down feathers, what a treat! I even asked for an extra one to sleep with and that was no problem. The breakfast in the morning was so plentiful. There was something for everyone, biscuits and gravy for this country girl, a pancake griddle with tons of gourmet syrups, omelets, sausage links, potatoes, bagels, toast, a variety of oatmeal and even a variety of grits. I had my favorite, country bacon. I'm not done, there was yogurt, strawberry chex mix, a variety of cereal, a variety of packaged muffins, apples and bananas, hot and gooey pastries, which were disappearing faster than anything and of course a variety of juices, milk and coffee. It was truly a breakfast buffet and a wonderful way to end our stay.