Domino's Pizza
Phone: (919) 598-1111
Cuisines
- Casual Dining
- Fast Food Chains
- Pizza
- Restaurants
Hours
Monday: 10:30 AM – 12:00 AM
Tuesday: 10:30 AM – 12:00 AM
Wednesday: 10:30 AM – 12:00 AM
Thursday: 10:30 AM – 12:00 AM
Friday: 10:30 AM – 1:00 AM
Saturday: 10:30 AM – 1:00 AM
Sunday: 10:30 AM – 12:00 AM
Tuesday: 10:30 AM – 12:00 AM
Wednesday: 10:30 AM – 12:00 AM
Thursday: 10:30 AM – 12:00 AM
Friday: 10:30 AM – 1:00 AM
Saturday: 10:30 AM – 1:00 AM
Sunday: 10:30 AM – 12:00 AM
Map
Google Rating
-
I usually don’t have bad comments but today was horrible for me ordering pizza for my babies not only was the manager Chrissy was not helpful and a manager at that but the whole team crew was very disrespectful answering the phone like yes and I am the customer then I had to ask repeatedly her name then she said I’m the manager wassup??! I never knew crew members could lie about delivering an order and not having the cash to pay for the order or even dropping it off I’m just asking questions going off the app just to get told the drivers can lie about delivering an order by a manager highly wouldn’t recommend ever again !
Pizza cold
Customer service skills none applicable
Waiting 20 mins for pizza makes no sense
ATP I want refund
They didn’t even give me a receipt
Don’t recommend -
DO NOT EAT HERE! THEY HAD A LEAK IN THEIR ROOF THAT LEAKED INTO THEIR OVEN.
When I got home with my food and started eating the pizza and bread bites. I realized both items were not cooked all the way through. Even though from the outside both items looked done. I called the store and a guy answered. I explained my food was still a little raw and he got the “manager” for me.
I reexplained the raw food and even said it wasn’t a big deal. I’d already put it in the oven to continue cooking but since the food looked more than fully cooked from the outside maybe they should know something was wrong with their oven. The “manager” stated “We had a leak in our roof that somehow leaked into the oven and I am pretty sure a fuse is out. We can credit you for a large 3 topping pizza for next time you come”. I agreed and we hung up.
I sat down to eat the pasta I ordered while the pizza cooked and there were huge raw fatty pieces of cold bacon in my pasta. I called the store back and the “manager” answered. I told her I didn’t want a free pizza in the future I just wanted a refund as ALL of my items were uncooked in someway. She put me on hold and another woman answered. She claimed that the last girl was a new trainee and lied about the oven because I frustrated her and she didn’t know what else to say. I called BS and we did get a little heated. I just wanted a refund. I didn’t want a free 3 topping undercooked pizza the next time I order from them. There wont be a next time. I didn’t eat any of the food and I appreciate the girl that was honest about the safety issue of a roof and rain water leaking into the machine that cooks the food.
Pictures below show the raw dough ball I made the inside of a bread bite and the raw pieces of fat they put in my pasta. I didn’t take a picture of the pizza before I cooked it myself! -
Ended getting contagious gastroenteritis/norovirus from uncooked bacon/ unsanitary cooking practices. I spent $33 on 2 pies and a dessert. My cooks names was Nicole I know that much. Ive been in recovery so I havent been able get a refund. Im being told ny account/order isn't being found. I havent ate or drank much of anything for a week now! Please avoid this place as much as possible. Im pretty sure you can guess my race based on my name. If you have a black/ethnic name probably best to change it or just dont order from here.
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I came in to order two pizzas and asked for extra sauce on both. The tall, dark-skinned gentleman who took my order made sure it was done right. I asked if he could make sure there was extra sauce, and he actually took the time to add it himself.
I really appreciate that because I’ve ordered pizzas before, asked for extra sauce, and ended up with little to none. There’s something special about getting exactly what you paid for and having your order made correctly.
Thank you for going the extra mile. Your attention to detail and willingness to help didn’t go unnoticed. I truly appreciate it, and I hope you have a wonderful day! -
First this was a delivery, Pizza raw,
Not cut all the way through, and the worst
Found hair in the pizza.
Called into report, employee asked if I wanted refund or a new pizza?
I said it would be nice if I could get a new pizza that would be nice. I would take the fresh made new pizza instead, of a refund. Since, I am a single dad and my princess really was looking forward to her cheese pizza.
However, the rude manager gets on phone and states that I said I wanted a refund and the manager was being very rude. Stating" if I had so many problems with the pizza why would I want another one “ then hangs up.
I was cool, just figured out, someone was having an off week and maybe if I bring it to their attention that I had two days with bad pizzas they would speak with their cooks and correct the problems. Because if your store is sending out uncooked pizzas with hair in the dough, there is a major problem. Franchise, must follow the rules and have put out the same quality as Domino's. Or maybe the health department," OSHA", should be contact to check this store out.
So be very careful when you order from the main street, Durham store. Or better yet pick another place to get your late night food from.
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