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Comfort Inn & Suites Durham near Duke University

4.1

1816 Hillandale Rd
Durham, NC 27705
Phone: (919) 724-4566
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Google Reviews

Photo of Keith Hawkins Keith Hawkins
Nov 6, 2023 4

I drive truck all over the country and I have stayed here 4-5 days every month since Sept 2022. I have enjoyed my stay every time. There are two restaurants, a BP gas station, Truist Bank, and Duke medical services just across the street. The Harris Teeter grocery store and all the major fast food places and a shopping center are within two miles away. The beds are comfortable and the fridge, microwave, large flat screen tv, desk space, and free standing closet space are useful. The breakfast is self serve and includes cereal, eggs, sausage or bacon, waffles, muffins, bread, fruit, juice, and coffee.

Photo of Dan Irby Dan Irby
Oct 24, 2023 4

Cleaning staff are super nice. The rooms were clean and comfortable. The front desk staff are mostly friendly and helpful. The hotel management was very helpful in resolving a billing issue created by Choice Hotels reservations. Parking can be a challenge when utility crews are staying.

Photo of Michele Reed Michele Reed
Oct 1, 2023 4

Very pleasant stay for family wedding in the area. Rooms were well-kept and clean. Housekeeping staff were extremely friendly and committed to making our accommodations enjoyable. Wonderful customer service.

Photo of Leslie Murphy Leslie Murphy
Jul 27, 2023 5

Family trip to help our recent college grad relocate. The service was top notch. Maricela at the front desk was friendly, professional and extremely helpful. The other staff members were also very good. The hotel was impeccably clean and maintained. It is not glamorous, but very comfortable. The room was very clean, comfortable, functional and quiet. The room was efficiently cleaned every day. The AC seemed to be well maintained and worked well. Breakfast was hot, plentiful and the facility was very clean. The management and staff should be proud of their hard work and their hotel. Well done.

Photo of Stephanie Finn Stephanie Finn
Jul 11, 2023 5

For a 2 star hotel, this was a great place to stay. The lobby was spacious and well lit, the rooms were clean, and the breakfast had a ton of options. It's right off the highway, so it's perfect for traveling, which is what we were doing. It took us less than 10 minutes to get to the Museum of Life and Science from here. Highly recommend this place.

Photo of Maricela Garcia-Cruz Maricela Garcia-Cruz
Jun 18, 2023 5

Definitely I recommend this hotel for any kind of visit, as a business or leisure travel. Front Desk very professional and sympathetic. I was in line observing how they treated guest in front on me and made me feel I was on the right place. My room very peaceful and cleaned, breakfast great, pool was opened and got to enjoyed a little peaceful time. I will come back next year and definitely this Hotel will choose again!!!!

Photo of D Boggs D Boggs
Jun 18, 2023 5

Location is great right off the Highway and near Duke Medical Center. They have recently done some exterior updates on the landscaping which look great! The desk staff are friendly and very helpful when I am checking in have stayed a few times. The rooms are always clean and the housekeepers are friendly as well. Breakfast is always good (eggs, bacon or sausage) plus waffles and cereal! More than some hotels offer these days! Always a pleasure when staying at this location.

Photo of W Newcomb W Newcomb
Jun 15, 2023 3

The employees did a good accommodating us and answering questions. The food at breakfast leaves something to be desired. The rooms are an adventure. I was here for 2 nights with 11 of my coworkers. We stayed in 12 rooms on the 5th floor. Several rooms have an overwhelming smell of cigarette smoke, and what can best be described as wet locker room. Some of the rooms have been "updated" with the landlord special of 3 layers of paint, and new caulking around the shower/tub combo. The ceiling tiles in the bathroom didn't lay flat down in their spot, so there are some gaps in the ceiling. When I look at the beds, I questioned when the last time the duvets were washed. The pool is outside and can be accessed by anyone from the front parking lot. To me this is a safety issue. It is obvious that people don't shower before getting in the pool, because there is a beautiful rainbow colored oil film on top of the water. Swim at your own risk. While everyone was out on day two, our rooms were tidied up. When we came back that evening, a used condom was found between the chair and second bed in my coworkers room. Someone on staff had a lovely afternoon delight. Overall, it's not the worst place I've stayed, but I don't plan on coming back.

Photo of Joseph Stevens Joseph Stevens
Apr 2, 2023 3

Comfortable but was awoken by the neighbors around 3am I know it’s not the hotels fault but the location was unfamiliar to us. The breakfast was meh.. the beds were very firm and the ac wasn’t working properly on fan mode It would go off like auto The bathroom was clean however whoever did the caulking and design was from a page out of Honduras mentality that this will do Idk I’d probably stay there again as the price was reasonable

Photo of Mack Teasley Mack Teasley
Mar 22, 2023 5

Hotel is located right off of I-85. Dustin, the front desk clerk was awesome. Originally had my room on the 3rd floor but since my father (Army Veteran) has to use a wheelchair. Dustin was able to switch our room to the 1st floor close to the entrance. I would definitely use this hotel in the future and would recommend anyone to use this hotel.

Photo of Michael & n!na Palmer Michael & n!na Palmer
Feb 27, 2023 5

The service provided by the hotel staff is top notch. I had my flight delayed and then cancelled twice so I arrived at the hotel a full 28 hours after I had planned. Not only did they hold my reservation, they did not charge me for the day I was not there because of the issues with my flight even though they had every right to charge me. The bed was one of the most comfortable hotel beds I've slept on with plenty of good pillows that weren't lumpy. Breakfast was great with multiple hot breakfast options. No food options had run out before I got there, there was plenty of seating, and the staff cleaned the tables quickly after guests finished and left. My king room was spacious with a large sitting area next to the bed, a microwave, and a fridge. The room was clean although it was showing its age here and there. Overall, I felt it was a very good value for the price.