The service provided by the hotel staff is top notch. I had my flight delayed and then cancelled twice so I arrived at the hotel a full 28 hours after I had planned. Not only did they hold my reservation, they did not charge me for the day I was not there because of the issues with my flight even though they had every right to charge me. The bed was one of the most comfortable hotel beds I've slept on with plenty of good pillows that weren't lumpy. Breakfast was great with multiple hot breakfast options. No food options had run out before I got there, there was plenty of seating, and the staff cleaned the tables quickly after guests finished and left. My king room was spacious with a large sitting area next to the bed, a microwave, and a fridge. The room was clean although it was showing its age here and there. Overall, I felt it was a very good value for the price.
scott Kozloff
Feb 14, 2023
5
Great experience, second time here, we are in the area twice a month, switched from a place across the street. Decent room, clean, breakfast was also nice, overall no issues. Front desk personnel very nice and we had no issues with the room. We will be back.
Jimmy Neutron
Feb 3, 2023
5
The room was very clean and smelled nice. Amenities were plentiful. I slept amazing during my stay and usually free breakfast at a hotel is awful but in this case it was hot and filling and delicious and abundant! Plus scorching hot water that doesn't run out! Big thanks to the staff!
Bernice Hoose
Jan 22, 2023
4
We had connecting rooms and the person next to us had the television on all night. My husband and I thought maybe the person had a hearing problem. I spoke to the desk clerk in the morning and he explained that was probably the case. In all the stay was quite nice. Thank you
Sheron Roberts
Jan 17, 2023
5
We were amazed at how clean the lobby and rooms were. How fresh the rooms smelled. We even wondered what they cleaned with. The people at the desk were friendly and helpful. The breakfast was good. The hotel was 6 minutes away from the VA hospital in Durham which was our destination.
Braulia Macedo
Dec 12, 2022
5
We stayed here almost a month everything was amazing great service wonderful staff Mrs. Marisela at the front desk she is among person she helped us alot she amazing to us, all the ladies at the breakfast room was very nice this is a great place to stay...
Justin Sellars
Nov 3, 2022
5
Bit of a reluctant review, but one that has to be made. This location was great. It allowed us to meet up and take a pup to her future family. It's a perfect location for those wanting to be near the hustle and bustle of Durham but close enough to the highway to get out of dodge if desired!
Gary Morgan
Oct 21, 2022
4
Typical Comfort Inn. Staff was polite and helpful. Breakfast was good as expected. Excellent location for us. Several restaurants within walking distance but across busy street.
Lea
Sep 16, 2022
3
We stayed at Comfort inn for two nights in September.
Pros:
- clean and very big room
- friendly and helpful staff
- close to the highway and Duke University
Cons:
- old and outdated interior
Overall our stay was pleasant!
Randall A Mills, Sr.
Sep 4, 2022
3
Not necessarily my choice of places to stay but this is where the VA puts Veterans up for the night that are a certain distance away and have a early morning procedure! This visit the room I was given actually stunk a stale smell as if the room had been shut up a while and not used!
Guadalupe Rivera
Aug 22, 2022
5
Kindiness goes along way the Gentleman at the desk was so helpful I will stsy there again and tell everyone I now
Randy F
Aug 16, 2022
3
Found online, wanted to be near the airport but not to close. Night employee was very nice gentleman, better than the day time employee. Tried calling to let them know would be running late, trouble on the road. I know life can be complicated, but try and treat people a little nice if they're nice to you. That's the reason for 3 stats.
Don Frost
Aug 14, 2022
5
The hotel and employees were fantastic
Clean , breakfast was great
And dry well managed
Thank you to everyone we stayed 3 days going back tonight
Excellent choice for a very fair price
Thank you again
James did an excellent job of attending to every need we had
Will stay often when visiting Duke.
Randy F
Aug 8, 2022
4
Called to try and let them know we had trouble on the interstate, I gave the wrong number for them to call back, after realizing it, tried calling back, person was extremely overwhelmed,rude. Told him I was trying to correct my mistake, had to hang up on him. The night clerk was great.
Strother Hite-Jett
Jun 30, 2022
5
Exceptional staff who go above and beyond. Rooms are very clean. Right off I-85 and close to everything, including VAMC.
J. Lambert
Apr 3, 2022
5
I actually was shocked by the staff friendliness and professionalism. I saw the manager himself,help a disabled older gentleman. The place was very clean. They went above board with helping people. Simply amazing!
