Very clean. The housekeeping staff does an excellent job. The lady who takes care of breakfast keeps the breakfast area tidy as well. All the staff were pleasant and obviously are treated well as they seem to be happy employees. The hotel is kept very clean. It seems like the interior has had an update as the walls look recently painted in the rooms with new towels and linens. Our room/bathroom were very clean and had everything you could need....excellent A/C, iron, coffee maker, nice bathroom amenities, microwave and fridge. The equipment in the gym all functioned as they should. It had fresh towels, a water cooler and great a/c. Rooms are on the large side. Breakfast was standard fare for this class of hotel. Why not five stars? The elevators haven't gotten a facelift as well as the exterior of the building. There were spots of paint where there shouldn't be in the room/bathroom. Minor things. Convenient location if you need the university or hospital (about a six minute car ride).
Alan Morean
Mar 25, 2025
5
This was an emergency booking due to a foul up with an Air B&B. What a wonderful surprise. Got 3 rooms on the same floor with 2 connecting for our large family group. Rooms were spacious, beds and chairs comfortable. Bathroom, soaps and shampoo was exceptionally pleasant. Entire facility was clean and bright. Breakfast was very good. Coffee machine did over fill the cups though. Plenty of dining and entertainment nearby. Overall an EXCEPTIONAL hotel stay. We will be back!
Nicholas Schnizer
Mar 19, 2025
5
Right off main road. Staff was very friendly and helpful. Rooms were very clean and nice. Definitely stay here
sydney anderson
Mar 19, 2025
5
On 3/18-3/19 at midnight I showed up for my room! I had made a big mistake as to what day I was staying because of the timing. James-with a smile on his face- helped me fix it! He was so incredibly friendly. They’re lucky to have an employee like that
Room was nice and clean too! Highly recommend this place.
Marc Hinson
Mar 1, 2025
5
The hotel is conveniently located near Duke University and close to the interstate. The hotel is clean, quiet, and peaceful with a complimentary breakfast in the morning. My complaint; not happy with layout of the shower because if you forget to point the shower head towards the wall then its immediate cold shower. Thanks for a great two night visit.
M John
Sep 12, 2024
4
Nice hotel with pleasant staff. It was nice to come back after a day out to a clean room restocked with towels. Unfortunately some of the Choice Hotels do not clean the rooms unless you request it or after a two day stay. Definitely would stay here again on my trips to Durham.
Karl
Aug 18, 2024
3
I stayed at this Comfort Inn Wednesday and Thursday of last week. The room was reasonably clean and the bathroom seemed to have been recently updated although poor shower waterpressure. Front desk and maid service was polite and efficient. Parking was decent.
The Hotel Breakfast was substandard with limited eating space. No coffee available on Thursday. The eating area reminded me of a hospital waiting room.
David Webb
Jul 26, 2024
5
During out visit to Durham for a medical appointment our car suffered a failure on the way to the appointment. Thankfully it occurred across the street from the Hotel. The Hotel arranged for emergency shuttle to Duke (not far away) in order to ensure that we got to our appointment, and arranged for a return shuttle. Their staff are FREAKING AWESOME. Helpful, friendly, and go beyond what is necessary. Their breakfasts are great too! Not just packaged Danishes, but hot omelets, sausage patties and make-yourself-waffles. The room was clean and the walk-in shower was a pleasant surprises. The shower head/wand was adjustable which was nice for a taller person. While we did not take advantage of it, there was a computer and printer available in the lobby, exercise equipment/pool, AND a wide variety of snacks. This place is AWESOME. From now on out this will the ONLY hotel in Durham that we will ever stay at.
M .Mull
Jul 25, 2024
3
Stayed on July 23, 2024.
It’s an average hotel, dated but for the most part clean.
Not worth the $175 cost I paid.
Checked in and the counter lady wanted a photocopy of my DL. Never had this happened. With all the fraud and identity thief, not comfortable with having someone having my DL identifiers with a group of employees having it’s access.
Went to breakfast at 9 am. No bacon. Waited until 9:30 when they closed.
Never brought out any more bacon.
So high price and no refilling the food. Wants your personal information.
Not good.
Paul Neubauer
Jun 24, 2024
4
Clean. Pretty quiet for a location as close as it is to a major highway. The breakfast buffet was excellent value. The lemon infused ice water in the lobby was a really nice and thoughtful touch. Our room had clearly been renovated not too long ago. I have no complaints at all. The only reason I didn't give 5 stars is to avoid giving the impression of more "luxury" than it has. I don't really care about that level of luxury, but I do care about value and I don't have any qualms about staying here again in the future.
