I stopped in recently to pickup a half dozen bagels. The staff are competent, focused and provide good service.
The building is fine. The exterior has some charm since it's an older one on 9th Street. The interior could use a little refresh. They have some old Duke basketball posters that are looking a little faded. Otherwise the interior is fairly spartan.
Overall, it's a Bruegger's Bagels: a national carb chain. It isn't fast food, but sadly the menu definitely caters to the American desire for salt, fat and processed meats.
You could definitely do worse for bagels / breakfast, but you could also do better. The fresh bagels and convenient location (Ninth Street, near Duke East Campus and Whole Foods) and the lack of a long line at 7 a.m. are appealing.
Kesha Tisdel
Mar 19, 2025
5
I just wanted to leave a review for this store in particular. We have a standing catering order with them weekly. It’s not often you find a place that works with you in and out, around several changes and last minute notices. Tameka has been one of the best managers we’ve ever worked with at Duke to meet our expectations for weekly meetings. The order is always accurate, she goes above and beyond to make sure our order was received. If there have ever been any mishaps, she is fast to correct this and will even have someone run extra supplies over if needed. Since Covid it has been extremely difficult to get good consistent service within the food industry. Her staff remains polite and always helpful. We have held this contract almost a year now and this review is long overdue. Even on vacation, I reached out to her because the order was running late and couldn’t believe she responded. True professionalism and work ethic. 9th street Brueggers will remain our go to, as long as we continue to receive the great food and service we have thus far.
Kendra Day
Feb 23, 2025
5
Great experience and delicious food! Ordered two bagels and a caramel cream cold brew. The bagels were amazing, especially the sausage, egg, and cheese on an asiago parmesan bagel. I was worried the cold brew would be too strong, but it was perfect! Sweet and creamy but still tasted like cold brew! Order was ready quickly and was easy to pick up. Would definitely recommend and can't wait to go back!
Stephanie Salsbury
Nov 7, 2024
5
The two employees working on the morning of 11/7/24 are absolute AMAZING! Friendly service and welcoming atmosphere! Appreciate you!! Best bagel shop ever! Thank you :)
Michael Brady
Oct 15, 2024
4
Bruegger's is usually a great place to get a very good bagel in Durham. After I wrote that I had one negative experience, a representative reached out to me and gave me a full refund. So they definitely stand behind their product and highly value their customers.