I mainly come here to chill by the pool on summer days as most weekends they have music and a bar. From the lobby to the pool employees they’ve all been helpful and friendly even to non- guests which I appreciate. The bar and the food served poolside is also vast and tasty would totally recommend this place. The location is hard to beat
Apr 24, 2019
Reggae on the roof was great. A nice roof pool area. Nice decor and furnishings. Friendly accommodating staff. I will come again for future events.
Jun 2, 2019
Really fun atmosphere. The staff are great. Perfect spot for a ladies weekend
Apr 7, 2019
The staff are extremely nice and helpful. The hotel is well kept and different from the usual hotels in the areas. It's also located in a very walkable area of Durham. Some guests seem pretentious though.
Apr 7, 2019
The staff, amenities, and place itself are all amazing. From the coffee shop to the check in to the poolside staff, the service and attention I received was impeccable. The rooms were super fresh, comfortable, and welcoming. Definitely a place to retreat or just really enjoy your time in Durham as a base.
Jul 6, 2019
This has to be the worst hotel I’ve EVER stayed in! I’ve traveled the world, and am a ‘mature’ woman. I paid over $450- for not not a fun time at all!!! The pics of the hotel are grossly exaggerated. I stayed in the largest room, and it was very small. Getting ice was two floors down and quite the walk. Getting ice by the pool we were treated with extreme rudeness. There weren’t any lounge chairs by the pool for us, as there were so many non-hotel guests. Getting back into the hotel after we walked to dinner was almost impossible, due to the crowd at the downstairs bar area (which is oddly where you check in). It took us over 10 minutes to make our way through to the elevator. They also charge you for your stay before your stay is over!!! Not enough towels, the shower sprayed all over the floor, as it only has one door, no towels racks. Only a couple of hooks in the tiny toilet area, which is disgusting if you think about it. Even worse was the noise!! Promised drink vouchers which we never received. The room reeked of chlorine. Had to have Maintenence come as the refrigerator wouldn’t get cold, and I stepped in a huge wet spot upon arrival in the room. Housekeeping was extremely rude to my companion when I went to check out. She came into the room stating that “This room is supposed to be vacant”. We had until noon to be out. I will try to get a refund, but seriously doubt that will happen. No breakfast, could barely get a coffee, as the employees were too busy enjoying themselves in the bar area. Complete and utter rip-off.
Jul 4, 2019
We needed to cancel our room in what turned out to be under a 24 hour period (due to a miscommunication with the front desk at the time of booking) and Stevie made it happen for us with no trouble. We really appreciate his efforts and look forward to staying here sometime soon.