From the moment we arrived, we were greeted with smiles and offers of help. The complimentary breakfast and shuttle service were great amenities and the hotel was clean and new. Location to Duke Medical is minutes away.What sets this hotel apart was one of the most friendliest and very helpful staff you could ask for. Will definitely return here!
Dec 27, 2018
Loved it. Beautiful room and bathroom. Fantastic service. Breakfast area and food were great. Plenty to eat and good quality food. Staff were welcoming and service oriented. Everyone in my party of over 20 people were thrilled with their rooms and the community gathering areas of the hotel. Decent exercise room. My only complaint is that the indoor pool is too small to be of use.
Mar 29, 2019
Good location. Staff very accommodating. Interesting that it is the former site on North Carolina eye and ear hospital founded in the 1920's. A historical display in one of the lobbies.
Nov 25, 2018
Every employee we met: front desk; breakfast ( cook, and, staff); maintenance staff; etc were interested in satisfying our needs in a timely and helpful manner. The location is near many good restaurants. The breakfast is excellent and nutritious.Dog and people friendly(clean rooms).Should be rated a 4 star because of their professional staff, gym, pool: appliances, and computer room etc.
May 1, 2019
The people who work there are very accommodating and friendly. The facility is always spotless !
Sep 21, 2019
Fantastic experience from check-in to check-out. we had to bring our dog who can be a little feisty at times however the staff was so friendly and the energy was widely received not only by me but also my dog!
We were staying at this hotel during my sister's birthing of her first child at Duke hospital. It was a stressful time however the Residence Inn by Marriott Durham provided a comfortable get away from the hospital to unwind relax and explore the area.
Amenities - A++
Staff - A++
Location - ⭐⭐⭐⭐⭐
Thank you for the exceptional hospitality. I am very grateful and will be returning very frequently.
Sep 1, 2019
Wonderful week in Durham. The room was spacious, well equipped, clean, and comfortable. The included breakfast was fresh and included a wide selection of fruits, cereals, waffles, eggs, and meat and potato sides. Although the eggs were a little dry and the pastry selection non-existent, I always managed to start my day off right. And, I was always greeted by a clean well prepared room when I returned after a long day. Loved it.
Sep 29, 2019
I truly had a wonderful stay. I was made to feel welcomed and important by the staff. They were helpful, kind and warm. My room was more then i expected. Gigantic, clean and modern. The location was nice, off a main road, easy to get around the city and find the way back too. Good shops and food closely by. Tawanda was a sweetheart and deserves a raise.
Oct 10, 2019
Lovely hotel. The only complaint would be the street noise at night. Try to stay on other side of building. One of the cleanest Residence Inn's I've been to.
Aug 13, 2019
I am happy to update my review, as things were involved with the contractors who helped build/renovate this space.Since then, we have used this hotel as a regular place for our outlying staff to land when they are in town and starting this fall, we are going to try our Board meetings there.The staff loves this hotel and finds the hotel staff friendly and helpful. We will keep going back!
Oct 28, 2019
The location is perfect to walk to downtown restaurants and theater. Also close to University/Park and medical center facilities. The hotel is beautifully designed. The rooms are clean, well designed, and the bathroom was huge and extremely clean. The staff members were all friendly and helpful. We will definitely stay here again.
Oct 30, 2019
Very friendly staff, great comforting place. We had an extended stay and the accomdotations & especially the staff helped us tremendously feel comfortable. The shuttle was managed very efficiently to get to many places around Durham, including the grocery store. The kitchen in the rooms helped us tremendously as we were able to keep to our normal diet. 5+ stars for my rating to the Staff & the Accomodations. Congrats.