I loved the atmosphere. It's kind of an old hotel but still up to date. I enjoyed the in house pool and jacuzzi. I think we might visit again but perhaps another branch of Marriott.
For breakfast, the lady on duty seemed to be rushing me, she kind of unfriendly. 🤫
Dec 1, 2022
I love to stay at this Marriott property whenever I am in the Raleigh/Durham area. The facility is very clean and well maintained. The staff is just the best! Very friendly and accommodating. Can't wait until my next stay!
Nov 30, 2022
The staff was very helpful and did a great job helping us with places to see in the area. The hotel was really clean and the room was first class. I would stay at this hotel again. My wife had a great stay.🦅
Nov 15, 2022
Older building with fresher touches. Rooms are small. Not your typical Marriott branded expectation; the building's construction seems to blame. Nonetheless, the clean facility and front desk staff earn the place a repeatable stay.
Sep 26, 2022
The pillows were really terrible. They went flat almost as soon as I laid on them and the feathers poked through and scratched me. I woke up feeling more sore and tired than when I went to bed. The front desk was able to provide a foam pillow, but it wasn't really any better.
Pillows aside, they make you pay almost 17$ (20$ with tip) for an incredibly mediocre breakfast. All the food in the restaurant/convenience store is terribly over priced and there isn't much near by, so you're kind of stuck with the expensive mediocracy.
That said, all the staff I interacted with were very nice, the rooms were clean, and the shower was very nice.
Aug 1, 2022
Very clean and comfortable as you might expect from a Marriott property. The rooms are well furnished and the property as a whole is well maintained. The common areas are nice too.
The only thing I didn't really care for was the size of the fitness center. It feels crowded if there are more than 3 or 4 others using it. While the age of the property probably explains this, Marriott would do themselves a favor in figuring out how to expand it and/or relocate certain equipment.
Also, the property charges $10/day for parking. This is pretty laughable considering there is nothing in the area that people would want to leave their cars and go do. Maybe if there was a beach or theme park within walking distance, it would make sense. I expect it's because of current inflation (summer 2022) and their conference center, but even that doesn't really justify the expense. Feels nickel-and-dimey to me.
Jul 25, 2022
I had the pleasure to spend the last few days at this hotel as I was in town for a gathering of some old friends from childhood. It was my first visit to North Carolina and I can not imagine staying in a more comfortable or hospitable location. I don't even know where to begin, but I'm going to start with the most important thing- the beds! Wow! Like sleeping on a cloud! I can't recall the last time I had a more restful sleep. The rooms were immaculate and the showers were terrific. I can't say enough about the staff, led by the hotel manager Bill who must be one of the nicest guys in the state! Just a really, really super stay. Thanks so much, Marriott. You nailed this one!!!
Jul 1, 2022
When I first entered the hotel I was amazed by the lobby/ bar area.... very nice and upsell. I checked in with Troy, who confirmed my reservation and then checked me in. My husband and I went to the pool and it was freezing cold. I thought it was a heated pool. There was a sign that the jacuzzi was closed so we were content with going back to our room. Troy, front desk staff, made a comment about how fast we left the pool area. I explained that the water was cold and the jacuzzi was closed. He explained and took care of the jacuzzi for us. Come to find out it was closed for cleaning purposes and could be reopened. I am truly grateful that Troy took the time to listen and make things right !!! DEFINITELY COMING BACK !!!
Janell MciLwain (That Real Estate Chick)
Jul 1, 2022
Was a little hesitant with the star rating but glad we booked. The young lady that greeted us was so friendly. We got there after 8 so we called to let them know we would be late. I was glad to meet her when we checked in. She was pleasant on the phone and also in person. Didn't get a chance to get her name.The lounge area was clean and the customers appeared satisfied with other staff members that were helping. The rooms were clean, bed comfortable and great for an overnight stay. No complaints at all.
Jun 14, 2022
wonderful staff to help you at anytime. Rooms are very clean and updated along with the hotel. Very nice location off the main road of downtown gatlinburg! Few blocks to walk to it all downtown. Love it here!
Melissa M Parsons
Jun 4, 2022
Just passing through for one night! Clean, comfortable and quiet rooms! Well kept and friendly efficient service from check in! Will definitely use again in travels!
May 3, 2022
I 100% enjoyed our stay here. This was our first time visiting this Marriott in Raleigh Durham NC. Our usual place was booked solid so we needed another hotel to stay in that was up to our standards. The Marriott in Raleigh Durham is for SURE up to our standards AND better than we'd hoped. The lobby is beautiful and the staff are welcoming. Thank you to all that help keep the Marriott in Raleigh Durham a wonderful place to stay. We will for sure be back. Oh did I mention the prices are reasonable?!
Apr 27, 2022
The rooms have great decor. Beautiful lamps and nice lounge chairs. The bed is very comfortable. I enjoyed the shower with two shower heads. Nice plush pillows and towels. There is a restaurant and bar pool and Jacuzzi. The bar serves drinks until 1am. The pool is smaller than it looks on the picture. The Jacuzzi could have been cleaner. This really is a beautiful hotel and one of my favorites. I really enjoyed my stay here and look forward to returning again soon. Sorry I didn't take pics I will next time