Edible Arrangements

4.2

611 Broad St
Durham, NC 27705
Phone: (919) 321-1919
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4.2

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Tommy Wilkerson
Sep 2, 2019 5

Sasha Novozhilov
Nov 28, 2019 5

P Jones
Jun 4, 2019 5

This 5 star review is solely due to the amazing employee named Curtis. It would have been zero stars without him. I had an order to be delivered today for a birthday and when I didn't hear anything or receive a delivery confirmation by 6:15p, I called to get status. I was told it had been delivered by another employee hours before, I advised that it hadn't been received. I got a call back from the same employee 15 minutes later saying there was confusion and my order was currently being delivered as we speak. That information was also not true, I read the reviews and wiped my hands of the situation. The location closes at 7pm, however, at 8:30p I got a call from Curtis who SAVED THE DAY!! Even though he had nothing to do with the mix up or errors, he took responsibility and owned it. He was so apologetic, waited for the recipient to get back home to hand deliver it and even sang Happy Birthday which was icing on the cake! Curtis, this business is extremely lucky to have someone as customer centric as you. You could have easily let it go and went home but you went over and beyond to make sure it was right. I am extremely grateful for your kindness, thank you!!

katrina pegram
Jan 31, 2019 5

Irene M.
Dec 17, 2018 5

Edible Arrangements

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