I stayed for 5 nights. Room was quiet and clean. I had the breakfast buffet each morning and service was very nice and friendly.
Dec 1, 2019
Clean, updated rooms. Large suites. Great service. Perfect location. This was my 2nd stay at this hotel. I will stay here again when I return to the area.
Dec 11, 2019
This was my second stay at this hotel. I didn’t remember it feeling / looking “run down” the first time I stayed there. This time the door to the bathroom seemed to be damaged possibly by water or steam from the shower.
The room was clean and the beds were comfortable. The TV does not have a guide that you can scroll through, you just watch a guide slowly scroll through what is currently on...I just thought that was odd. Also the remote buttons are rather rigid, your thumb will get a work out.
There is a pool but it was covered (I stayed there during thanksgiving weekend so not a very warm time of year) and I did not use the hot tub this time around.
The front desk staff is very welcoming and accommodating and my overall stay was fine. Those things aside this is a good place to stay. I hope the hotel makes upgrades to the facility in the near future.
Oct 4, 2019
My husband and I came last weekend for a weekend retreat and we would definitely return! It started with the delicious cookie when I checked in, their great customer service, the breakfast was tasty, and we enjoyed our experience at the restaurant for dinner as well! The only negative, which wasn't their fault, was the loud wedding party that took over the pool/hot tub abd was blasting their music on our last night. Otherwise, it was a great weekend!! The walk around the lake is awesome as well. :)
Oct 20, 2019
The staff was excellent and the room very clean. This hotel needs a major update. The rugs in our room were very worn and ripped, furniture shabby and faucet in bathroom in need of repair. I've stayed at other DoubleTree hotels that were 5 star. This one definitely not.
Jul 14, 2019
After having a previously unpleasant stay the hotel staff reached out to right this wrong. Upon this stay it was excellent. We had a great view of the pool and the lake. We were also warmly welcomed by the front desk staff each time with spoke with them. The floor was extremely quiet which provided for an excellent nights rest. The pool was clean and had excellent hours. The location is excellent. It’s nearby food and shopping but once you are at the hotel it’s surrounded by trees and nature so it’s easy to feel comfortably secluded. I would highly recommend this hotel for anyone traveling through. My only complaint would be the room was a bit warm but it has been an abnormally hot summer so I wouldn’t fault the hotel for this.
Aug 4, 2019
First let me say that the staff at the Double Tree were so nice and helpful. I like the fact that the hotel itself is tucked away from the busy area of Hwy 55 in its own little oasis.
It's an all suite hotel which makes it spacious. I enjoyed using the outdoor pool as well. This hotel has a shuttle to the airport which I took advantage of.
Aug 21, 2019
If I could give DoubleTree 10 stars I would. I had an event in the tent this weekend. The tent is absolutely beautiful. The staff was so awesome. They helped with the decorations, worked diligently & were so polite. The front desk staff was so friendly. We stayed at the hotel as well & the house keeping staff was polite, kept our room very clean & always greeted us with a smile. This was hands down the best weekend ever. Thank you to the Doubletree staff!! You all are amazing!!
Jun 8, 2019
Everything here was as I expected and more. Very accommodating staff. Rooms and the grounds offer everything for every occasion. Will go again!!!
May 21, 2019
My first stay here, as you can see a fabulous sunset view of the lake at the back of the hotel! Great staff, all helpful, quiet rooms, nothing to complain about at all! Will stay again!
May 7, 2019
A very nice hotel and great staff. The food is always fresh and refreshing. Kevin the bartender is always a very friendly face to tend to your needs
May 9, 2019
My favorite tranquil hotel in Durham. Close enough to local attractions while providing a retreat from the chaos of a metropolitan city. Enjoy nature, a paddle boat ride or your favorite book outside while the comfort of a well-appointed suite awaits you within. Great staff and breakfast buffet too😉👍🏼
Jun 24, 2019
Rooms were really neat and well kept. Housekeeping never disappointed. Felt safe.