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DoubleTree Suites by Hilton Hotel Raleigh - Durham

4.3

2515 Meridian Pkwy
Durham, NC 27713
Phone: (919) 361-4660
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Google Reviews

Photo of Eddie Johnson Eddie Johnson
May 2, 2021 5

The hotel was wonderful. The staff was friendly and courteous. The room was very clean. My wife enjoyed it very much. We'll be back to stay there again.

Photo of Sheila E Sheila E
May 19, 2021 5

Booked hotel for graduation weekend! It did not disappoint. Clean, spacious room overlooking the lake. Great for families. We had the graduation dinner at the hotel as well. The restaurant staff was very attentive and went above and beyond. One of my favorite places to stay in the area.

Photo of Melissa S Melissa S
May 17, 2021 5

Older hotel but fit the bill bc had an on-site restaurant where we had a great dinner & room service for breakfast. Absolutely beautiful campus with pond, tennis court, volleyball court, large patio and a pool. There's a nice walkway around the pond. I would definitely stay here again. Quiet and clean.

Photo of Janate Harrison Janate Harrison
May 15, 2021 5

Beautiful hotel. I would definitely stay again. Great and friendly staff greeted us durinf check in with delicious cookies. Cold water in the room. Beautiful balcony overlooking lake and pool.

Photo of Ophelia Cates Ophelia Cates
Jun 15, 2021 5

Very relaxing with the lake and pool. The hotel staff is awesome and the kids enjoyed it. It's very clean and drama free.. The bar and food is great as well..

Photo of Hanif Jenkins Hanif Jenkins
Jul 2, 2021 5

I'm a life time Diamond and I enjoyed staying here. Most Doubletree hotels have stopped serving a hot breakfast however, this one hasn't and it made all the difference. I've skip some Hilton properties because of their bag breakfasts. The staff was great and the accommodations comfortable. I look forward to returning.

Photo of William T William T
Jul 14, 2021 5

The service was great! Curtis assisted me by phone, prior to our arrival. He greeted me when I visited the front desk and assisted with everything that I needed. The room was very clean. And, it was extremely quiet which is what we wanted. The cookies are always great. Curtis made sure I didn't forget to get that. He was a great example for the Doubletree brand.

Photo of Ali Yahaya Ali Yahaya
Mar 5, 2020 4

I had a blast. Warm reception. Beautiful swimming pool

Photo of Sharlene Rudolph Sharlene Rudolph
Feb 25, 2020 5

The hotel was very clean and the service was good. There was plenty of parking although it was a weekend of NCCU homecoming. The landscaping was very nice and clean.

Photo of A Google User A Google User
May 9, 2020 5

I’m a health care worker staying because of COVID 19. Staff are genuinely concerned and ask how I’m doing. Ordered breakfast today and Vicki brought it to my room, just because! Bless her!

Photo of Phillip Prass Phillip Prass
Jun 11, 2020 5

Staff was incredibly nice, the suites were spacious and comfortable, and the outdoor environment was peaceful.

Photo of Gladys McClary Gladys McClary
Jul 1, 2020 5

After a long drive, we finally arrived. I was greeted by welcomed smiles from the front desk attendees who remembered speaking with me a few hrs prior to our arrival. Very professional and accommodating. Our room was beautiful, clean and smelled great. Hotel in perfect spot for shopping and eating.

Photo of James Gould James Gould
Aug 10, 2020 4

Nice room. Clean and spacious. Would consider getting a room there myself.

Photo of Rebecca Staton Rebecca Staton
Jul 12, 2020 5

During my stay, I enjoyed the king bedroom suite. It was very spacious. Was super nervous to utilize during covid 19. Hotel wasn't full nor was it empty 🤷🏾‍♀️. Each dokmt is sealed to inform guests it was thoroughly cleaned by way of Lysol disinfectant prior to your stay. While staying, staff does not enter the rooms. You are responsible to get fresh towels if you're staying more than one night and require more. This was tricky as my child was traveling with me due to surgery. So for those with children, be mindful of messes. Lobby staff are very helpful. No complimentary breakfast. Guests are able to order room service until 10pm if they are more comfortable ordering from room - which is nice. Seems one elevator is working. Overall, stay is nice. View is beautiful. Hotel is older but well kept.

Photo of Rebecca Staton Rebecca Staton
Jul 27, 2020 5

During my stay, I enjoyed the king bedroom suite. It was very spacious. Was super nervous to utilize during covid 19. Hotel wasn't full nor was it empty 🤷🏾‍♀️. Each door is sealed to inform guests it was thoroughly cleaned by way of Lysol disinfectant prior to your stay. While staying, staff does not enter the rooms. You are responsible to get fresh towels if you're staying more than one night and require more. This was tricky as my child was traveling with me due to surgery. So for those with children, be mindful of messes. Lobby staff are very helpful. No complimentary breakfast. Guests are able to order room service until 10pm if they are more comfortable ordering from room - which is nice. Seems one elevator is working. Overall, stay is nice. View is beautiful. Hotel is older but well kept.

Photo of Brianna Wells Brianna Wells
Aug 15, 2020 3

I want to start by saying, the customer service deserves a 5 star rating! Sadly, the hotel wasn't the nicest! Some areas in the room looked like they've been updated in the last several years, but many other things looked dingy and sad from years of use and abuse. The beds and pillows were very comfortable, so definitely thankful for that. I just don't know that I would choose to stay in that room in the future if I am spending any amount of time in the room. Upon entering and leaving I was always greeted with smiling faces and 'Welcome's, so thank you Double Tree for your amazing customer service, but it may be time to update those rooms!

Photo of Roberto Roberto
Oct 17, 2020 5

Had a great stay at this location. Staff were friendly and prompt. Most importantly Rooms were updated and as always the bed was super comfortable. Covid19 standards cleaning. Hand sanitizer available throughout. Property is well located near restaurants and major highway. Overall I had a peaceful and restful stay. I highly recommend this property for its comfy beds, great customer service and it’s Cleanliness.

Photo of LAVONNA JONES LAVONNA JONES
Dec 29, 2020 5

The staff was so efficient and professional. They went above and beyond to make sure that we were safe. I would definitely stay here anytime we need a hotel

Photo of Jeff DeNio Jeff DeNio
Jan 13, 2021 5

Great place to stay. The suite was very spacious and clean. The bed was super comfy and the room has an actual thermostat instead of a dial on a wall unit.

Photo of Stephen Stephen
Sep 19, 2020 3

Our experience, with my mother to get out of Lynchburg, was somewhat mixed.The rooms were nice with the 2 rooms, 2 beds, and some modern features for 2020.Unfortunately, our stay was missing some modern features along with some complaints, like faster wifi for 2020 (the hotel is currently using 3 generation old wifi) but was enough to do basic tasks and work related things, menus were found dirty in our room, and no noise control whatsoever with the other rooms around us.Hope to see this hotel modernized!

Photo of Nancy Smythe Nancy Smythe
Nov 9, 2020 5

I would give Stuart Doring and his team 100 STARS if I could!! I highly recommend this property for association meetings and family gatherings.I directed two small international nonprofits in Chapel Hill from 1997 to 2014. We had approximately 6-10 board and committee meetings every year and held every one they had space for at the Doubletree. It became a comfortable and convenient “home away from home’” for all the members who flew in and Stuart’s team recognized many and called them by name! We frequently took walks around the pond after lunch to get some fresh air and a break from intense agendas. The suites are nice and roomy for small post-meeting gatherings with a glass of wine! The breakfast buffet was also a big hitI just recently stayed there and more than half the staff remembered me and greeted me warmly. The longevity of the staff is reflective of a solid, stable and person-focused management philosophy.

Photo of Tonesha M. Mayo Tonesha M. Mayo
Feb 5, 2021 5

My cousin came into town and he stayed here and said it was really nice and everyone was super nice. Thanks so much.

Photo of Alex Gradishki Alex Gradishki
Feb 28, 2021 5

Great location by a tiny lake, very peaceful and quiet overnight so good rest is guaranteed. The suites are spacious and comfortable, equipped with microwave, fridge and coffeemaker. Clean and well maintained. Laundry machine available in the vending area. The restaurant works for room service only at present both breakfast and dinner. The food they serve is really good and worth it.

Photo of Tarah Tripp Tarah Tripp
Feb 19, 2021 5

Rooms were very clean and cozy. All staff was extremely pleasant and professional especially Doc at the front desk. They also give you a warm chocolate chip cookie on arrival and they are absolutely delicious! Great stay!

Photo of Michelle Riley Michelle Riley
Feb 28, 2021 3

A little outdated. No usb. Place was clean and food was good. Kids enjoyed the cookies. The suite was very spacious. Odd room numbers are on the lake side. Suites are only on floor 4 and below.

Photo of Brandon Brandon
Mar 24, 2021 5

Rooms are dated, but they are CLEAN, Food was good, staff was always wearing a mask. Staff was always nice and willing to do what ever to accommodate guest. I wouldn't hesitate staying here for another 10+ days again!

Photo of Joan Greer Joan Greer
Nov 10, 2019 5

I stayed for 5 nights. Room was quiet and clean. I had the breakfast buffet each morning and service was very nice and friendly.

Photo of M Smith M Smith
Dec 1, 2019 5

Clean, updated rooms. Large suites. Great service. Perfect location. This was my 2nd stay at this hotel. I will stay here again when I return to the area.

Photo of Anthony Grant Anthony Grant
Dec 11, 2019 3

This was my second stay at this hotel. I didn’t remember it feeling / looking “run down” the first time I stayed there. This time the door to the bathroom seemed to be damaged possibly by water or steam from the shower. The room was clean and the beds were comfortable. The TV does not have a guide that you can scroll through, you just watch a guide slowly scroll through what is currently on...I just thought that was odd. Also the remote buttons are rather rigid, your thumb will get a work out. There is a pool but it was covered (I stayed there during thanksgiving weekend so not a very warm time of year) and I did not use the hot tub this time around. The front desk staff is very welcoming and accommodating and my overall stay was fine. Those things aside this is a good place to stay. I hope the hotel makes upgrades to the facility in the near future.

Photo of Dave Brown Dave Brown
Jan 26, 2020 5

Stayed for work. Brought the family along. The kids lived in the pool, and thought the way that it had a tunnel from the indoor pool to the outside pool was magic. The room was comfortable and spacious. The clientele wad clearly mainly corporate. And again... free cookies!

Photo of Leah Dickens Leah Dickens
Oct 4, 2019 5

My husband and I came last weekend for a weekend retreat and we would definitely return! It started with the delicious cookie when I checked in, their great customer service, the breakfast was tasty, and we enjoyed our experience at the restaurant for dinner as well! The only negative, which wasn't their fault, was the loud wedding party that took over the pool/hot tub abd was blasting their music on our last night. Otherwise, it was a great weekend!! The walk around the lake is awesome as well. :)

Photo of Emilia Guidi Emilia Guidi
Oct 20, 2019 3

The staff was excellent and the room very clean. This hotel needs a major update. The rugs in our room were very worn and ripped, furniture shabby and faucet in bathroom in need of repair. I've stayed at other DoubleTree hotels that were 5 star. This one definitely not.

Photo of Jennifer Morales Jennifer Morales
Jul 14, 2019 4

After having a previously unpleasant stay the hotel staff reached out to right this wrong. Upon this stay it was excellent. We had a great view of the pool and the lake. We were also warmly welcomed by the front desk staff each time with spoke with them. The floor was extremely quiet which provided for an excellent nights rest. The pool was clean and had excellent hours. The location is excellent. It’s nearby food and shopping but once you are at the hotel it’s surrounded by trees and nature so it’s easy to feel comfortably secluded. I would highly recommend this hotel for anyone traveling through. My only complaint would be the room was a bit warm but it has been an abnormally hot summer so I wouldn’t fault the hotel for this.Sincerely,Jennifer

Photo of Laura Crosland Laura Crosland
Aug 4, 2019 4

First let me say that the staff at the Double Tree were so nice and helpful. I like the fact that the hotel itself is tucked away from the busy area of Hwy 55 in its own little oasis.It's an all suite hotel which makes it spacious. I enjoyed using the outdoor pool as well. This hotel has a shuttle to the airport which I took advantage of.

Photo of Kim L Kim L
Aug 21, 2019 5

If I could give DoubleTree 10 stars I would. I had an event in the tent this weekend. The tent is absolutely beautiful. The staff was so awesome. They helped with the decorations, worked diligently & were so polite. The front desk staff was so friendly. We stayed at the hotel as well & the house keeping staff was polite, kept our room very clean & always greeted us with a smile. This was hands down the best weekend ever. Thank you to the Doubletree staff!! You all are amazing!!

Photo of Brown Frances Brown Frances
Jun 8, 2019 5

Everything here was as I expected and more. Very accommodating staff. Rooms and the grounds offer everything for every occasion. Will go again!!!

Photo of Paul Modley Paul Modley
May 21, 2019 5

My first stay here, as you can see a fabulous sunset view of the lake at the back of the hotel! Great staff, all helpful, quiet rooms, nothing to complain about at all! Will stay again!

Photo of Rick Willis Rick Willis
May 7, 2019 5

A very nice hotel and great staff. The food is always fresh and refreshing. Kevin the bartender is always a very friendly face to tend to your needs

Photo of armsadler armsadler
May 9, 2019 5

My favorite tranquil hotel in Durham. Close enough to local attractions while providing a retreat from the chaos of a metropolitan city. Enjoy nature, a paddle boat ride or your favorite book outside while the comfort of a well-appointed suite awaits you within. Great staff and breakfast buffet too😉👍🏼

Photo of Shravani Reddy Shravani Reddy
Jun 24, 2019 5

Rooms were really neat and well kept. Housekeeping never disappointed. Felt safe.