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DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park

4.4

4810 Page Creek Ln
Durham, NC 27703
Phone: (919) 941-6000
Visit Website

Google Reviews

Photo of Lydia Robinson Lydia Robinson
Jul 15, 2020 5

I loved the location of this hotel. I was greeted by very friendly front desk team and warm chocolate cookies! We got there early on a Friday evening, and the lounge was open which had a great menu of appetizers, and the bartender/cook was super friendly and efficient. The outside areas in the back of the hotel by the pool were relaxing. The customer service was excellent, very accommodating and I felt like they went above and beyond to make us feel comfortable. My room and my two other family member's rooms were clean and we had everything we needed to make our stay comfy during covid. There are places to eat and shop nearby so that made it extra convenient. I will definitely be back!

Photo of Michael Michael
Jul 27, 2020 3

They advertised warm cookies, but never once said where. I never saw any. Also had some bag of items. Seems the front desk should be reminding customers. Especially when customers are probably tired.

Photo of Ms Nikky Ms Nikky
Aug 7, 2020 5

My experience was a breath of fresh air through a mask, from check-in to departure. The staff was genuinely friendly, informative and stocked with killer, warm chocolate chip cookies that I didn't mind cheating for. They even had little "extras" available in case you forgot to bring a toiletry or two as I did. The grounds were beautiful and thankfully so, since that is where my friends and I spent most of our time relaxing outdoors with a view of the pool (which was closed during our stay), catching up, and rocking away on the rocking chair deck. Our first night there, we ordered food from the lounge/restaurant which was amazingly run by a one-woman-show and she was so awesome, you would never know she didn't have any help; the food was also surprisingly good. I felt safe, my room was very clean/roomy, and I slept thoroughly well both nights of my stay; thanks to the incredibly soft bed in my room, and the peace and quiet. I left feeling refreshed and looking forward to another visit should I ever find myself in Durham again. In these times, that is all I can ask for.

Photo of Harry Sasnowitz Harry Sasnowitz
Aug 15, 2020 5

This is a beautiful property, and so convenient to the airport and Research Triangle Park. Exceptionally clean, too. Amazing staff that truly offers service with a smile. And the free chocolate chip cookies are simply THE BEST!

Photo of Tom Collins Tom Collins
Sep 27, 2020 4

Nice room. Service was excellent. Very clean. Rate was great. Wish I could have stayed longer

Photo of Collin Salmon Collin Salmon
Aug 29, 2020 4

Pool hours are short, otherwise beautiful hotel.

Photo of rick arnold (rick-pac) rick arnold (rick-pac)
Oct 11, 2020 4

The room was very nice and very clean. Wayne checked us in and was so nice and accommodating. A microwave in the room was the only thing missing but besides that everything was great.

Photo of Adrian Goynes Adrian Goynes
Sep 4, 2020 5

Always a good experience.

Photo of Kelly Martin Kelly Martin
Nov 14, 2019 5

Place is gorgeous They handled my sister in laws wedding very well The food was good! They actually make a decent steak! Rooms are well, rooms lol They are extremely clean, but there isn't anything special about them.

Photo of Mary Ann Jones Mary Ann Jones
Nov 2, 2019 5

The staff is friendly and helpful. Dinner was great. We used their stay and park option. The shuttle to airport for early flight made for pleasant, well rested travel.

Photo of Craig Ruzzo Craig Ruzzo
Nov 4, 2019 5

Perfect stay with plenty of pillows on the bed. It was an immaculate room and the front desk service was friendly and accommodating. Would stay here anytime.

Photo of Mauro Ceresa Mauro Ceresa
Nov 20, 2019 4

I’ve been in this hotel already several times. The parking slots are a lot and if you come by car the last thing you should worry is the parking. The multiple entrance give you the possibility to make shortcut to your room even if you have parked on the back. Breakfast and restaurant are good, the number of rooms and price is reasonable, never had problem to book a room here.

Photo of Vincent Eury Vincent Eury
Dec 1, 2019 5

It's always great to be treated like family from the staff! Special thanks to Charlie who always remembers my name and return destination. She is awesome! Thanks to Karen who seated and served us, ensuring we didn't have a need for anything. Check in was great, as usual! Taylor and Chris made sure the room was to my liking and complimented me 1000 points for not using housekeeping. I'll see you on my next visit to Durham!

Photo of David Chambers David Chambers
Dec 24, 2019 4

Nice facilities. Bathrooms were a little small, but overall a very nice hotel. Didn't get to use the outdoor spaces since it was winter, but bet it is even better in spring and fall.

Photo of Deborah Ann Williams Deborah Ann Williams
Jan 11, 2020 5

Great bar selection. Hearty breakfast! Top-notch accommodations and service.

Photo of Dave Brown Dave Brown
Jan 26, 2020 5

I appreciated texts from the staff asking about my stay. The room was comfortable, and the bed was amazing. The hotel was sprawling and had a lot of events and weddings in it during my stay. Plus, free warm cookies!!

Photo of Liza C Liza C
Feb 12, 2020 5

What an awesome experience! My company came here for a meeting and we were in the Camellia room , the staff was so pleasant and accommodating. The food and desserts were delicious. They had everything set up so nicely for us. They even give you a warm cookie on your way out. My trainer said she was staying over night and she would go back again because of how well she was treated with her over night stays. I highly recommend this lovely hotel!

Photo of Diane Kooser Diane Kooser
Feb 10, 2020 5

This hotel is so lovely and genteel. The grounds and general facility are well kept. We were upgraded to an executive suite and loved the room. Breakfast service was a little uneven, but, overall a very nice property that's quite convenient to the airport.

Photo of Shanavia P Shanavia P
Sep 9, 2019 5

This hotel was a dream! My husband and I were celebrating our first anniversary and when my husband made the reservation, he informed the front desk of this. When we arrived for check in we were told that we had been upgraded to an executive suite! The suite was amazing, very clean, and perfect for our weekend getaway. We were also gifted breakfast vouchers and $25 for food and beverage in the hotel. We were blown away and very grateful for this. I have been recommending this hotel to everyone! The staff was very friendly and the food was amazing. We will definitely be back.

Photo of Diane Kooser Diane Kooser
Oct 16, 2019 5

This hotel is so lovely and genteel. The grounds are general facility are well kept. We were upgraded to an executive suite and loved the room. Breakfast service was a little uneven, but, overall a very nice property that's quite convenient to the airport.

Photo of Jessica Traviso Jessica Traviso
Jul 17, 2019 5

I recently stayed here for four nights while in Durham on business. Everything was clean and fresh. This is a nice hotel and in close proximity to many different stores and restaurants. They also have good food inside the hotel at their own restaurant. Will definitely stay here again!

Photo of Brandon Yazzie Brandon Yazzie
Sep 16, 2019 4

Good place to stay. I stayed here for six nights. I denied housekeeping during my stay, hopefully I get the extra points to my Hilton Honors. Got a cookie at check in and stayed on the Hilton Honors floor. The restaurant was good, not great. The breakfast buffet was good, a bit pricey at $20 with tip. The room was clean and the gym was decent. I didn't use the room coffeemaker until my last morning and found there was still water in the reservoir and it had a mildew smell. Gross! I didn't use it and went down to the lobby to get coffee. The dinner at the restaurant was ok, good entrees started at $24 whereas you could pizza or sandwiches at $15. I was disappointed that I couldn't get a king room, the double beds weren't that comfortable. Overall the room was clean, but the AC unit was very loud. I was able to turn it off at night.

Photo of Kendell Writes Kendell Writes
Jun 16, 2019 5

Nice, clean rooms and beautiful lobby and lounge area. Enjoyed the breakfast but it could be improved upon for it's $15.00 price tag. Dinner was great and the staff was beyond professional. I will recommend this hotel and return here for both business and pleasure. Keep up the good work staff & management! :)

Photo of David Margarit David Margarit
Jun 5, 2019 4

Was good, but housekeeping should really change they way they walk in and out of rooms in the morning to clean them. They flip the latch so the door won't close. Then swing the doors wide open and walk in and out and the door slams against the latch waking me up. They need a better practice especially for those that had a long night, u can hear those doors from 3 rooms away.

Photo of Dina Jones Dina Jones
May 28, 2019 5

The ideal place for an individual stacation and rejuvenation. Great pool, cozy setting, and great breakfast options! Moreover, Ross has amazing customer service, and Paul was a fantastic driver. A tuned piano in the lobby. All is great. .. even with the foyer fireplace greeting in the middle of summer! This place can pull it off! May I have a rocking chair please?

Photo of Grayson Shuler Grayson Shuler
Mar 13, 2019 5

My previous review was an accidental mistake on my part. I meant to put 5 stars, but it ended up posting as 3 and I didn't realize it. I use the hotel as part of the Green Bee Parking program and it has always been fine dealing with the hotel. The parking lot feels safe and I feel comfortable leaving my vehicle there while traveling at the airport. The shuttle runs all day and is convenient. It is a beautiful hotel with friendly staff.

Photo of Mike Goede Mike Goede
May 18, 2019 5

I always stay here when traveling for work. I really like the staff and I'm always happy with the service. I'm not sure I've ever seen too many families stay here. This appears to be a mainly business travel hotel. And, they do that very well. I would not call this a five star hotel/resort because that is not what is trying to be. If you travel for business this is a really good option.

Photo of W C W C
Jul 8, 2019 5

This is a rewrite of a previous review I wrote when I thought I was being funny. I wasn't.This has become one of my preferred hotels for the RTP area when I come here for work, which is often. The staff is always friendly and professional, the rooms are clean, and the restaurant is a convenient option. The decor could be described as "vintage" but I personally like that style. The bathrooms I had in my room(s) were a little cramped but the shower head and water pressure are the only things that matter to me - this hotel has great showers, so check and check. Overall great hotel with plenty of parking and good accessibility. It's very close to a good gas station as well, so it's easy to refuel on the way in or out.