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Chick-fil-A

4.5

104 Residence Inn Blvd
Durham, NC 27713
Phone: (919) 484-7778
Visit Website

Google Reviews

Photo of JL Green JL Green
Oct 11, 2019 5

Well, our food came out so quickly, we were still gathering our condiments. When the gentleman brought our food out to us, I said, "Wow, that was fast!". He replied with a huge, beautiful smile, "My pleasure." It seemed as though he really did enjoy completing our order in record time. The people here are beyond friendly and pleasant. They even speak as you're leaving, making sure everything was great and encouraging you to enjoy your day. If you just want a friendly, smiling face or need an uplift to your day, this is your place. Oh, and of course the food is fantastic. Sorry, Disney. Pretty sure this Chick-fil-a is the happiest place on earth.

Photo of Maxwell Johnston Maxwell Johnston
Sep 25, 2019 5

The food was very good as always. The staff where very nice and courteous to all of the customers. They where super busy and unfortunately that caused an above average wait time. But they where still able to get me the correct order amongst all the chaos. I would definitely go back.

Photo of Alyx Bauer Alyx Bauer
Sep 29, 2019 5

I absolutely love Chic-Fil-a! Always great food and great service! It's always busy but super worth it! You should try their ice cream in a cup! It's delicious! I would definitely recommend this place to anyone!

Photo of Leigh Meyer Leigh Meyer
Jul 16, 2019 5

This Chick Fil A is top notch. They have a great drive through and are very speedy. Those kids are standing out in the heat of the day taking orders in the drive through lanes and still have the best attitudes. Really amazing customer service. Their nuggets are always on point. I usually go during lunch, so they are likely very fresh, but consistently good each and every time.

Photo of Tanya Jones Tanya Jones
Oct 1, 2019 5

I always enjoy the service and the food. They are quick and efficient and friendly.. crowded.. But I have not found one that isn't..

Photo of melissa smith melissa smith
Aug 29, 2019 5

this has always been one of my favs. the chicken sandwich can be quite salty for those of you that don't eat a lot of salt. your first bite...you will notice it. But, overall the food is very good! i love the waffle fries!

Photo of Illia Wen Illia Wen
Nov 9, 2019 5

There is no better place to grab a quick bite to eat IMHO. I work in this area so if I’m not feeling my company’s cafeteria, which is most days, then Chick Fil A it is. The mobile order works gr8 here so I get rewards, and you can too.

Photo of Chris Hudson Chris Hudson
Nov 17, 2019 5

Always great and friendly staff. Food is great. It is my son's favorite fast food restaurant.

Photo of G B G B
Nov 26, 2019 5

Made a stop for breakfast and was not disappointed! The chicken biscuit combo with hashbrowns is classic and delicious. The line moved quickly and the food was hot. No complaints. I'll be back!

Photo of Tempest Hutsell Tempest Hutsell
Jan 6, 2020 4

The staff was wonderfully courteous and assisting. We were checked on a few times while there to make sure all was OK. The kids play section does not have a baby section and the climbing levels are very far apart. My very agile 2 yr old could not reach to climb without help. Thank goodness I could fit!

Photo of Christine Becker Christine Becker
Feb 28, 2020 5

I know it's fast food, but I love the fact that they have people standing out there taking your order to ensure that the throughput is much quicker. That's good thinking and good planning. And the mac and cheese was decadent :-)

Photo of DC Dave DC Dave
Mar 7, 2020 5

In my 5 years of eating at this particular location I have only had my order incorrect twice. Both times they corrected my issues and this time Sarah saved the day! Good job guys Ill be a customer for life!

Photo of Regina Beard Regina Beard
Aug 12, 2019 5

This store is in a bad location for egress and ingress. It's always busy and the parking lot was not configured in the best way, especially for curbside delivery. With all that said, Chick-fil-a is hands down the best fast food chain ever!

Photo of Vidhur Thoutireddy Vidhur Thoutireddy
Apr 29, 2020 5

Went here about four times and had a good experience each time. This location tends to make their chicken sandwiches with more breading, seasoning, and with a larger chicken breast than compared to other locations. Even though this location is a little farther away than other locations, the better quality in food and excellent customer service is well worth the extra distance.

Photo of Rita Smith Rita Smith
May 28, 2020 5

CHICKfil-A is the safest restaurant that I eat at, they have on mask,gloves take money in a box as not to touch it and hand it to you. Safe for customers and employees. Great job!

Photo of Eric Strauchler Eric Strauchler
May 23, 2020 5

They have the best check or out. Uber eats,dasher have there own wait area. I enjoy their salads

Photo of Rebecca Staton Rebecca Staton
Jul 11, 2020 4

Quick service, minimum contact with customers , not much social distancing inside with staff but food service was very quick. Food is Amazing as always!

Photo of Rob Myrick Rob Myrick
Aug 26, 2020 5

My wife and I visited using curbside pickup. Ordering through the app was easy and allowed us to give clear direction on how we wanted our sandwiches and drinks. Our food was brought out to the car shortly after arriving, by a very nice young lady who smiled the entire time. Our waffle fries, my fav, were hot and the sandwiches were too. I got the Original with bacon added and my wife got the Deluxe without pickles. Both were exactly as ordered. This was a good meal.

Photo of Beth Sherbert Beth Sherbert
Jun 30, 2020 5

I purchased a meal today at this Chick-fil-A to take to a friend at the Brian Center, which is a Rehabilitation Center. They require that all food be packed in containers they can wipe down due to COVID-19. I made this request when I placed my order today and the young lady taking my order never blinked an eye! When I got to the window the young man there simply said Beth, we are working to get your order packed correctly. They were fantastic in accommodating my needs. I was able to have a “Through the Window” lunch with my friend, who has not seen anyone she knows in over 6 weeks. I cannot say THANK YOU enough to the Chick-Fil-A team! You truly made my friend Renee a very happy person today! Thank you for taking the time to make the difference! You are a God send!

Photo of Julio Cesar Santiago Julio Cesar Santiago
Jul 22, 2020 5

I been going to this chick fil A for over 15 years my mom used to work there when I was kid and I really love the service as a kid i didn't know about service but I can say that they food is always been on point! Now that I'm a grown man I take my kids there and I love the service I know mi kids love the food. Specially the chicken nuggets and lemonade. You cant go wrong with that and Cobb salad is the most if you on a diet highly recommend this restaurant specifically this one. Thank for always put a smile on my kids

Photo of Aishwarya Vasudevan Aishwarya Vasudevan
Aug 25, 2020 5

It takes a while because it's ALWAYS busy here but the food is worth the wait.

Photo of A R A R
Sep 5, 2020 5

This place rocks. Very safe drive through order. Great staff.

Photo of Carol Sorgi Carol Sorgi
Sep 15, 2020 5

I love this Chick Fil A. The staff is so friendly and accommodating and the service is very fast!

Photo of DeBorah Smith DeBorah Smith
Sep 12, 2020 5

Great Food! AWESOME Customer Service, and ready in Record time...as ALWAYS!

Photo of Rob Myrick Rob Myrick
Aug 26, 2020 5

My wife and I visited using curbside pickup. Ordering through the app was easy and allowed us to give clear direction on how we wanted our sandwiches and drinks. Our food was brought out to the car shortly after arriving, by a very nice young lady who smiled the entire time. Our waffle fries, my fav, were hot and the sandwiches were too. I got the Original with bacon added and my wife got the Deluxe without pickles. Both were exactly as ordered. This was a good meal.

Photo of Rosezetta Manuel Rosezetta Manuel
Sep 20, 2020 5

I love Chick-Fila!!

Photo of Christopher McCurdy Christopher McCurdy
Jun 13, 2020 5

Ordered something that was not on the menu and wasn't given any trouble. Than the cashier was wonderful with our request. The manager was great this morning and can't be more happy with my experience.

Photo of Jared T (dogdogg12) Jared T (dogdogg12)
Oct 23, 2020 5

Is it possible for someone to be to polite? If so their whole staff is. Food was A++, Drive Thru was flowing very smooth. I know people say McDonald's Sprite be hitting different but Chick-fil-A Hi-C Orange be hitting different too.

Photo of Terra Mae Terra Mae
Oct 26, 2020 5

During covid, Chick-fil-a has had the best service in the fast food industry, hands down. Every time I come here, it is a wonderful experience and makes my days better. It truly is “my pleasure” to write them a good review.

Photo of Julio Cesar Santiago Julio Cesar Santiago
Jul 22, 2020 5

I been going to this chick fil A for over 15 years my mom used to work there when I was kid and I really love the service as a kid i didn't know about service but I can say that they food is always been on point! Now that I'm a grown man I take my kids there and I love the service I know mi kids love the food. Specially the chicken nuggets and lemonade. You cant go wrong with that and Cobb salad is the most if you on a diet highly recommend this restaurant specifically this one. Thank for always put a smile on my kids

Photo of Jackie Clanton Jackie Clanton
Dec 2, 2020 5

Usually get great, service with no mistakes. Unfortunately, this time they forgot fries and we had to go back to get them. Otherwise they are an awesome location.

Photo of Derek Mitchell Derek Mitchell
Jan 20, 2021 4

I redeemed my free brownie and they didn't put it in my bag...so I guess I am out of my brownie. However, I do understand that people make mistakes so I am not mad. Other than that, that has a very smooth and courteous operation. Everything that you would expect from a Chick-fil-A.

Photo of Tom McCuiston Tom McCuiston
Feb 9, 2021 3

Not all Chick-fil-A's are created equal. Some have exemplary super efficient delivery. Some do not. This falls into the latter category. Did not like that I couldn't Park in an assigned spot. As I've done at many others. Took longer than should have taken.

Photo of Som's Cafe Som's Cafe
Mar 13, 2021 5

Amazing how fast and efficient the drive through is. I'm glad to finally understand how to work the app. The family meal deals are a great find to keep our bill reasonable and everyone fed. I always end up with a few freebies from the rewards. Thanks for a delicious meal as always!

Photo of Pamela Croom Pamela Croom
Apr 21, 2021 3

The food is always good and fresh but very unorganized with their car line set-up. Hollering out customers names in the car line, taking food to the wrong cars and if wrong, passed the food and drink BK through the window. BC of COVID, the food should have been put in the trash outside where others were trying to get their food. Workers sipping cups outside the window. I was very dissatisfied. Hope it gets better. Want be going BK no time soon.

Photo of Tigercub Tigercub
Apr 15, 2021 5

I was surprised that manager didn't offer to ppints or free stuff since we drove back to have our order corrected. We are from out of town and had to turn around and come back. Manager did correct the mistake. Good food.

Photo of peder hollinghurst peder hollinghurst
Jun 12, 2021 3

Caveat is that chuck fil a kind of lost its luster for me a while back. I still go every once in a while to see though. This trip I asked for large size.. They said OK.. But It was regular sized which means eight fries.. I'll try again at some point.

Photo of Ana Blakely Ana Blakely
Jul 15, 2021 4

Not a lot of people in line. I ordered my faves and of course I got great service. My kiddo was satisfied.

Photo of jay Taylor jay Taylor
Jun 13, 2019 5

Been going to this location religiously for a better part of a decade. They generally have great staff with a positive attitude. Food is consistently good. Better than any other fast food you will find in this area.

Photo of Harry Linzer Harry Linzer
May 29, 2019 5

A couple of minute drive from my office. One of my Go To places to pick up a quick lunch. My only complaint about the place is that it's always super busy at lunch time, often hard to get into the parking lot ... too many other people love it too ... they still manage to get your food out pretty quickly.

Photo of Thomas Bland Thomas Bland
Apr 30, 2019 5

I'm always thankful to find a Chick-fil-A whenever we're traveling through an area. This one had a great playground in the kids thoroughly enjoyed it. The staff was very friendly and always goes over in a Beyond to accommodate our needs. Everything was pretty clean. And they were flesh flowers on the table. If we're ever running through Durham again, we'll make sure we stop by.

Photo of Cara Bailey Cara Bailey
Mar 31, 2019 5

Very friendly service. They not only had everyone working the counter, but had extra people walking around asking if anyone needed refills, help throwing their trash away. They even had extra people outside on the drive thru line taking orders to keep things efficient and running smoothly during the lunch rush hour. Definitely recommend this location!

Photo of ANGELIA LITTLE-REED ANGELIA LITTLE-REED
May 20, 2019 5

I AM VISITING FROM WISCONSIN AND I HAVE NEVER EATEN CHICK fil-A UNTIL I CAME HERE TO VISIT. I LOVE YOUR CHICKEN CLUB MEAL WITH A STRAWBERRY MILKSHAKE. THE BEST

Photo of Blake Tibbetts Blake Tibbetts
Jul 2, 2019 5

Tasty fast polite. I only had a few minutes to grab food. Cars were lined up outside at 0628 for their 0630 opening. Luckily no one else waiting at the door. Opened promptly at 0630. Hot and delicious! Ty chik fil a