Name: Whole Foods Market
Telephone: (919) 286-2290

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Phone: (919) 286-2290

Directions 4.3

Google Rating

4.3

Nick Eckemoff a month ago

Got like 5 items for 100 for wife’s birthday. Been to this store a few years ago and it seems the selection was better. Couldn’t find a few things. Beer selection poor. Expensive…

On my way out was treated with a rude cashier. She asked for ID for beer (im 40…i guess complement?) I showed ID in wallet and she yells at me ‘get that out of my face.’ I ask if everything okay’ and said hope she has a better day to get response ‘my day was great I just don’t like people putting things in my face.’

This is odd - haven’t been to ‘whole paycheck’ for a while, but my recollection was they treated you well (aka rich person). I left feeling like garbage and spending too much money for what I got.

Called on way home and manager didn’t seem to care too much though took the feedback.
Panowork.com魔鬼哥哥 a month ago

The parking area was extremely congested, and the interior of the store felt cramped and poorly ventilated, creating an overall uncomfortable shopping environment. Additionally, the sourcing of the produce was unclear. For example, I observed a cucumber labeled as “organic” and produced in Mexico being placed on a shelf designated for “local farm” products. The pricing also seemed unreasonable, with a single cucumber listed at three dollars.

When I requested two pork tenderloins, the staff member selected one with a noticeably higher fat content. After I politely asked for a leaner option, the employee responded with a visible attitude, which reflected a lack of professionalism in customer service.

In addition, the hot bar food and salad bar in the deli section appeared to be excessively dry, raising concerns about their freshness and overall quality. This led me to question whether some of the prepared foods may have been made from expired ingredients and then reprocessed to extend their shelf life.

Furthermore, I observed a staff member using a visibly dirty cloth to wipe around the food warming area. During this process, the cloth came into contact with the food itself. Although the surface may have appeared clean at a glance, this practice indicates a serious lapse in sanitation standards and poses potential health risks.

Furthermore, after completing my purchase, the cashier did not provide a receipt. Although I used a contactless payment method, the absence of a receipt raises concerns regarding transaction transparency and the potential risk of credit card information security.

Overall, these issues collectively indicate shortcomings in product labeling accuracy, pricing transparency, customer service, and transaction handling, which warrant attention and improvement.
cheri laughner a month ago

I went for lunch because I always enjoy the salad/hot bar. The food did not disappoint, but the plastic forks were not refilled and there was no water and the area was not clean. Neither was the rest room,and they were out of toilet paper.
Arnie Saknussemm 4 months ago

Whole foods ran the local options out of business years ago, Fowlers was once a mecca in the triangle area. Sort of like a high end Food Lion or Dollar General operation model, once there is a Whole Foods the local operations cannot compete. What was the place before Whole Foods? At one point they had knowledgeable people in each section of the store. That is much less common there, while the people that work there all seem friendly it is rare to get someone knowledgeable of the products in their area. As I understand it Amazon and likely "AI" completely controls stocking now, for example, the individual beer case, it was once a smorgasbord of variety, now it is half empty and really not much better than a damn gas station, tall boys of Corona. I am surprised it doesn't have the 3 pack of Heineken. An employee told me that they have no choice or input into what is stocked anymore. The underlying issue of AI is the complete lack of OI (organic intelligence). The developers may be wicked smart in some abstract fields but lack synthesis. The stupid cannot begat the smart. The parking lot, I am not positive what is wrong with the layout but, in addition to being a PITA to get in and out of, once you are in it, it is a pain to navigate. I try to make sure that no part of any penny goes to Mr. Bezos. I am aware that in the scope of things it probably makes not much difference to him but, I sleep better. Thanks for your time!
Jewelz Murphy 3 months ago

I’ve shopped at this Whole Foods for years, but today left me shaken. I parked to shop, walked briefly with my dog, and returned—only to find my car had been towed. Staff couldn’t tell me where it was. I couldn’t even stand inside because Whole Foods has a no-dog policy, so I had no choice but to wait outside. Instead of buying groceries, I paid for an Uber and $230 to get my car back. Whole Foods, despite being upscale, had no control over the towing. The security on site was no help—they didn’t know what was going on. Just be mindful where you park. It’s disappointing that I can likely never go there again alone for my safety reasons.